Lalitha Jewellery Complaints & Reviews

Need a responsible reply on my order

I have ordered a golden ring with Lapis Luzuli stone on 4th October 2020 with Lalitha Jewellers, T Nagar branch. One Mr.Prakash from Diamond section has helped me to take the order of the same. He showed me the samples too and helped me in selection. I have paid nearly 100% payment on that day for the order. When am checking with him about the delivery date, he said it will take roughly...

They gave us duplicate pearls gold chain, which is around 75k when I purchase before 5 months after single use we observe. Color change and they told us we will give new product with in three weeks, it's been 7 weeks still they didn't return our product and even they didn't return our money.
So I recommend public motto go for Lalitha because I'm the customer sinceany years and I recommend my friends as well br...

Sir,
i have triedf several time for making payment through on line
every time i am getting a message verify data and try again

Though I have entered correct membership numb er message reads as data not found try again

please do the needful please make some alternative arrangement like paying through google pay, or phone pay...

We have visited lalitha jewellery gold shop in chrompet branch chennai.. I never ever seen this kind of worst customer services.. The sales persons are not obey, not treating customers in good manners and not give any attention to customers. Even the token giving person also.
Lalitha jewelry owner give good speech in ads, but seems they won't give benchmark knowledge to their worker and employees. Owner please give vision on this...

As i opened the chit(SWARNA SAPOORNA JEWELS SCHEME) at hyderabad, Panjagutta branch on 09.11.2019.And i have paid continuously every month up to 16.02.2020.

And from March to july 2020 i unable to pay the chit amount due covid 19 lock down.

After discussing to chit department team over phone confirmation on this regards, today (13.08.2020) visited the Lalithaa jewelry, Hyderabad branch for to pay the amount...

I bought a 50 grams ruby zircon necklace. I paid for the stones charges. Yesterday they said they will reduce 11grams for stones weight for 50 grams jewel is it fair?. Forward my complaint to your owner. I want 50 grams as fifty grams as i paid the stones charges. Now i am in unpeaceful mind because of you
Do something. Contact me in [protected]. Thank you....

I am calling from overseas (Australia) to get the amount of silver products. The contact provided in the lalithaa jewelry online is of t. Nagar branch (https://www.lalithaajewellery.com/contact-us/) as per this link. Very poor response and rude answers from the girl staff who attended the call. Did not expect such a cheap behavior from them.

If not interested to attend the calls and service, please remove the contact number...

Worst CUSTOMER CARE service, I have ever seen.
You people have ### up my life. I am just roaming around and around for my savings. People promise with all ### while we take a policy but later painfull experience hear we go with the issue I deposited rs.1, 40, 000 in September 2018 for gold chit scheme in MALLESHWARAM branch Bangalore. Now maturity time is over.
First communication on 11 Oct 2019- I have shared the photocopy of...

Worst customer care service, i have ever seen.
# service.. Can't you spend some time on educating your staff about the manners to speak to your customers instead on propaganda of your store.
I took the online scheme on november 28th 2018, and i am nri, since i paying online, today they are bluffing that it takes 5 days to credit to their account and as i paid on end of march, it will taken for april month and there is 1 month...

Sir,

I have paid for 9 months in swarana lakshmi scheme by online and 1 month was paid by lalitha. For paying last 2 months i have tried in online but the website was not allowed to pay, so i thought that it was blocked and considered myself that i can't pay henceforth. Then i directly went to lalitha showroom t. Nagar and asked about the details and told them that i can't pay through online so i have suggested that i will...

Sir,

I have paid all amount swarana lakshmi scheme by online. But your staff ask me you not paid one month. Then i show the all month paid bank statement at 4.01.2019.. Till date not response your office staff.. I need emergency money..
Thanking you...


Client id ljtslslcjp009371.
Kindly give a solution..
By
Rajkamal. R
[protected]...

Dear sir,

I purchased one small silver leg chain on 19.10.2018. That had broken within one month. (20.11.2018). So i have visited at lalith showroom at townhall coimbatore.

But salesman refused to takeit back as it is out of warranty period, and he informed that he will take only old silver rates. So i argued with in and i came out.

I really upset about this matter.. (Buying date : 19.10.2018,...

Sir,
we have come across very painful experience at your store on 30/08/2018. When we went for purchasing jewel for an mature chit fund amount for rs 22000/(twenty two thousand)chit fund was started at ramanathapuram(tamil nadu) by my daughter p.Suja.When it got matured we went to nagercoil branch for purchasing ornament for marriage gift. It took us about an hour to stay there waiting for the verification purpose.Though my daughter...

We deposited rs.110000 on 12.11.2017 for selected one product. Now maturity time is over. We are going to buy at your madurai showroom. But there is no this design and if we need this same design material weight is minimum 60 grams. But we booked time this material we is less than 40 grams and it's value rs.110000.00.
Now we are not able to buy 20 grams extra.in deposited time we take the photo and this material tag also. So we need...

On 24/7/2018, i brought my friend who is from malaysia to t. Nagar branch of lalitha jewellery, me personally a regular visitor of this firm from the bangalore branch because of their staff responses and their level of patience and also the ambiance of the shop. Based on this impression i took my friend to t. Nagar branch and this is first visit too at this branch. We came to purchase mangalyam for her daughter and he came down all the way...

A. Thirinadh rao floor manager
Suresh Reddy assistant branch manager

These two are too worst to handle the customers.

I went for purchase of jewellery worth of 1 lakh I ask something one question to Floor Manager Thrinadh rao he said that is not possible here ok I leave that matter and go on purchasing and seeing the jewelry then assistant branch manager reddy came in 1st Floor seriously warned me...

Dear team,

See, I don't mind if you're respond this complaint or not. But seriously I never stop to sharing about your worst product quality to all our relatives and neighbors and avoid them to visit your shop.

I brought the set of Bangles (approx 24 gms) from t.nagar lalitha on two years back. But six months before I suddenly noticed there was an crack found in the one bangle, with any external impact ( definitely...

I visited the lalitha jewellers chennai t nagar on 21.05.2018.in ring section no one is interested to show designs. Worst response from sales persons. Not satisfied with lalitha jewellery staffs. I don't know why these peoples are coming for work if not interested to work means please don't come.
I came out after waiting for 15 minutes no one asked for the reason.

Really worst experience with lalitha jewellery staffs....

I visited the lalitha jewellers malleswaram bangalore on 14.04.2018.in jumka section no one is interested to show designs. If we ask any doubts, the sales girls are not answering in a good way. Worst response from sales girls. Not satisfied with lalitha jewellery staffs. I don't know why these peoples are coming for work if not interested to work means please don't come.

Really worst experience with lalitha jewellery staffs....

Today28.02.2018 i purchase jewells in t. Nagar chennai one of the big branch staff handle with customers too host, especially floor manager not attend customer i am look like poor show in jewelry but the same time one royal customer to enter the shop so many greetings welcomeing if your all staffs make big mistake they are never responding our family like mom also i chet card holder mr. Kiran kumar sir these like behavior teach your staffs.???...

02.02.2018 from Lalitha jewelry, Trichy we purchased a gold ornament after closing our monthly saving scheme and for the balance amount Rs 6010 we used SBI debit card.
while taking the amount the cashier told us your amount have not come to Lalitha jewelry account and we were again asked to pay and then we paid the said amount through PNB debit card. But we come to know that they debited the amount Rs 6010 twice from SBI debit card...

Hello sir,
I'm rani ravichandran from coimbatore. We went to your jewelry shop in coimbatore. Your collection are so beautiful and unique but we're not satisfied with staff service. We have been visited kerala jewelry shop they're staff service was good. And they initiative us to join in gold scheme but in lalitha we have volunteer us to asked for the scheme. This disappointed us a lot. Tamilnadu is best for serving people. And we're...

I have visited lalita at vizag showroom, i fall in love with one of the design ornament but not fully satisified, just wanted to check by takong photo if the item and want to compare with other jeweller stores, but seller told that photography is banned in vizag showrooms. Fully disappointed with this kind of reply thought they are showing photography in showroom itself....

I have a chit account in malleswaram, bangalore. On 31.10.2017 1 p. M i visited the shop to buy some jumkas.in jumka section no one is interested towards customers and the sales persons will be looking to other side so that no customers come to them. Nobody is interested to show the designs. The sales persons were all in sleepy mode and yawning in front of customers as if we were aliens to them. They say look yourself from the showcase. Then...

Dear sir

I purchased one small gold chain on 17.09.2017. But it has some small defect i returned it to correct on 19.09.2017. To repair section they told with in 15 days they will correct it and give to me like they told. I called several time and spoken with mr. Ravindar, mr. Yogesh & mr. Kumar till now i didnot get my gold chain.

I really upset about this kindly help me regarding this

As earliest...

I joined gold scheme in lalitha jewellery malleshwaram which was the worst decision i took.. The customer service is soo damm pathetic.. When i asked one of the sales men to show me a necklace he just askd be to wait and mentioned in a rude way that hes helping customers... If hes helping customer who m i??.. Just because the gold has to be purchased for the amount i have been paying.. I have no choice.. And the incharge there in jewellery...

Sir,

We have given order for a dollar (Sachin) vide order no 1019 dt.26.08.2017. Following points shows that i am not comfortable with your trichy shop.

1. No body is convincing type towards customers excepting welcome team

2. All customers expecting certain deduction towards purchase, but in your shop it is not possible & nobody is having convincing capacity and cashier is very strict in his...

Dear sir,
I have planned to purchase gold necklace on 24 may 2017 in chormpet lalitha jewelly. They were shown 64 grams gold necklace. I asked them are you putting stone rate separately, they said no? Stone rate included in necklace wait. How the stone rate can be add with gold rate. Finally i asked them mention stone weight in final bill. They said no we didn't put bill like that. I think they are cheating customers. Please take...

To
Kiran kumar sir. Gud morning. How are you?
We have put the chit for four times in your jewellery, yesterday (19.04.2017) we have closed the fourth chit but we are not satisfied in your chit systems and your designs. Only you gave eleven months amount only. You said that in the twelve th month, amount you will give in free, but you dint gave like that. Only they said free wastage. This is the tweve month amount.
We...

I bought gold chain ( 4 sovereigns)2 years back but was literally unused because of my daily travel job. When I started using it, within 2 months of my daily usage chain's ring got cut. I have never seen such a poor quality chain in my life. This is not the first time with Lalitha Jewllery. Even my necklace got cut on the day of my wedding itself(Brand new). The reason the store manager gave us was its because of KDM (Nowadays KDM gold...