Le Eco
1
Submit a Complaint
17
COMPLAINTS

Le Eco Complaints & Reviews

V
Vidarsh Yadav
from Mumbai, Maharashtra
Report
Copy

mobile phone not given back when was given for repair in warranty period

Address:400703

Hi
I have purchased Le eco phone last year and withing 6 months it got multiple issues
have given phone for repair for which i have received recepit and asked to conatct after 1 month
When contacted they have asked to wait for some more time and now its almost 6 month have not received any feedback and phone is still with them

Purchase ammount of phone was 12000/- and this is really not acceptablebr...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krniraj
from Delhi, Delhi
Report
Copy

phone not working

Address:400614

In last one year, similar issue has been reported trice & every time, with some correction, returned to me. After 1-2 month of every repair, mobile started misbehaving.

This time, service center identified as motherboard faulty & send to le-eco for the same. It almost 1 & half month over, i am still waiting for the solution. My mobile is still @ service center. When contacted them, they are not giving any firm time & blaming...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anati_Bhattacharyya
Report
Copy

Leeco after sales service

Address:Ghaziabad, Uttar Pradesh, 201007

I purchased a le eco 1s (Le x509) mobile from flipkart on july 16, 2016 via order no : od[protected].

The phone worked fine till now but since the last 4 days, the speakers have stopped working. It not even ringing once called.
I have tried with various media files, sound settings are ok.

I tried contacting 2 service centres listed in the le eco site for ghaziabad and both said that they are not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mradul Verma
from Delhi, Delhi
Report
Copy

Poor customer service and Faulty products

Address:Raigad, Maharashtra, 410206
Website:www.leeco.com/in

Dear Team,

I purchased LE ECO max in first day of its launch from flipkart 16/2/2016. And I am very dissatisfied, after 7 month I started facing rear camera focus problem and there after I immediately given it for repair at Tecbiz, Vashi, Navi Mumbai service center. My job no is[protected]. How a process can takes 2.5 months for just repairing. I am not getting the proper response from the customer care or service center....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700053

Hello... i'm sabita prasad... i have submitted my earphones for replacement during warranty period on 21.09.2016. & was told to get a new earphones within 10-15 days of submission... but dat 10-15 has not arrived yet... every time mr. abhijit chatterjee & his team (service center at taratala near frank ross pharmacy) saying that next week u will get it... but that next week has not come yet & now its about one &half months has elapsed......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700053

I'm sabita prasad. i had submitted le eco 2 ear phone on 21.10.2016 for replacement... but not yet get replaced... its around one & half months... every time mr. surajit maity & team at service center at new alipore says u will get earphones next week but d nxt week has not yet been arrived... very bad behaviour & service from them... plz take action as soon as possible......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tusharv kakadiya
from Mumbai, Maharashtra
Report
Copy

Republished. Phone was diffolte

Address:400086

My name is sanjay virdiya
My mob no is [protected]
I was submitted. My cellphone in le eco service centre at 26/8/16 for charging problem but they did not repair my phone they give me refurbished phone. But that also not working. Properly thats way m not accept. That phone n i was completed so many tym in le eco company but i get reward. My job sheet no[protected]
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ratan Shetty
from Bengaluru, Karnataka
Report
Copy

After sales service

Address:560086
Website:in.lemall.com

Hi,

I had purchased Le Eco 1s through flipkart. I dropped my phone and the display broke. I went to the service center as they told me that they would replace my phone with a new one in 25 days at a cost of 4000rs. Its been more than 100 days now and i have not recieved my phone till now. and the service center that i gave my phone is been closed for past 20 days. The customer care guys tell me they will solve the problem...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sasssyyyyy
from Bengaluru, Karnataka
Report
Copy

Le2 mobile not at all working

Address:560043
Website:lemall.com

Hi

I have bought le 2 mobile on 28th flash sale order id :[protected], but the mobile is not at all working. its has touch pad problem. its making calls on its own and opening apps on its own. sending messages also on its own.

I approached service center (silk tele services, bangalore), and from past 20 days the mobile is with them only. they are not doing anything. simply they are saying that we have software...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
uzairkhan99
from Pune, Maharashtra
Report
Copy

Letv 1s x507

Address:Dehradun, Uttarakhand, 248001
Website:www.leeco.com

Dear sir/ma'am

I aarif khan facing problem with le eco service centre. My phone display was broken accidentally. I have given my phone letv 1s to the service centre on 3rd june 2016 to change my mobile display. But they didn't fix my mobile till now.
Just wanted to fix my mobile.

Mobile number [protected], [protected]

Please look into it.

Warm regards
Aarif khan...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manojverma2215
from Mumbai, Maharashtra
Report
Copy

Mobile charging and battery problem

Address:122001
Website:leeco.com

Hello sir
I am manoj from gurgaon.
Mobile number [protected].

I buy a phone letv 1s on
02/02/16 after 4 month my phone not charging and battery not working properly quickly finish.
So i go to service center and phone give to service center at
03/06/16 but my phone not come back till now. i talk to service center but he gave me always new date sir plese help me letv service canter is in sahara...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chetanram
from Bengaluru, Karnataka
Report
Copy

Faulty phone

Address:560078

My name is chetan ram from bangalore, i purchase le eco 1s gold on 2nd feb 2016 in flipcart.

After 5months mobil found faulty as it turnout to be black blank screen and do not charge. Checked with le co service team and confirmed that phone has no power and cannot boot.

Physically phone looks good and under warranty.

Finally, service centre advised me to return back to le eco for repair or new...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cgramji
from Chennai, Tamil Nadu
Report
Copy

Mobile phone

Address:673002
Website:LeEco. Com

In February 2016 I purchased a Le Eco S1 mobile phone through Flipkart and within three months it developed. Problem with its Audio. On 2nd June I gave the phone to the company's authorised service centre in my town. When I called the company's customer care I was told that my phone will be replaced as it is within the warranty period. But no further action has been taken by the company till date, in spite of my repeated phone calls and letter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhakta
from Kolkata, West Bengal
Report
Copy

Return & refund is not processing by le eco

Address:Bangalore Urban, Karnataka, 700078
Website:www.lemall.in

I have booked one no le2 phone via flash sale at 12:14:37 pm on 28/06/16 through your webpage
(www.lemall.in) through hdfc credit card against order id[protected].
I want to cancel the order against the order id:[protected], as i have booked the same phone against the order id[protected] on the same day.
I have received the phone. you are kindly requested to cancel my order id:[protected] and arrange to collect...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
parikhharsh007
from Rajkot, Gujarat
Report
Copy

LeoECO mobile

Address:Ahmedabad, Gujarat, 380006
Website:flipkart

I have submitted online return policy of my mobile which I have bought on 14th of may from Flip kart, due to software problem but still my complain is open & I have not received any response to take back my mobile, only telephonic talk has been done saying your problem will resolve & we have receive your request for same. My return request order Id is:OD[protected] which was generated on 8th June...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
9
9440000199
from Delhi, Delhi
Report
Copy

Wrong sms alerts

The sms alerts pertaining to booking, shipping and delivery of the product "leeco le 1s eco with tracking id fmpp[protected] & fmpp[protected] booked in the name of mohammed hanif" are being received on mobile. I have not placed any orders for the said products. How mr. Mohammed hanif placed orders with my mobile number. I am no way related to mr hanif.In case of any problem in future, i am not responsible. Pl do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ahmedabad, Gujarat, 380061

I m complaining my mobile replacement on 5th may'16 at letv service center.
They are told me your mobile handset replace maximum 7 days period, after 13 day no any action and no any reminder by them.

Contact person :
Devendra bisht
Le eco support
India


I have order no and mail trolling with letv i have attached below.

Job sheet number :[protected]
Service...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Le Eco Recent Comments