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LLOYD Complaints & Reviews

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Last updated Mar 7, 2024
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LLOYD reviews & complaints(825)

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K
krushnendu
from Balasore, Odisha
Mar 7, 2024
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Regarding collect of installation charge

Address:BALASORE

Dear team,
i had bought a lloyd a/c. During purchase delear said that instalation charge is free.During installation sri jaganath enterprises, (sahadevkhunta, near bus stand) chaged me rs 1375.
But from heavells company i got a message of zero rupees colllected from customer.That means my installation ch is zero .But that service agent colllect 1375 rupees from me.
For better understand i had attached all photo copy...
+3 photos
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S
satheesh02
from Hyderabad, Telangana
Sep 26, 2023
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AC not working and it is under AMC

I made a complaint to llloyd on my AC on July 20 and still no solution.The service partner took the KkG number 3 times stating only if I give the KKG number she can order the parts .But when I checked with the Lloyd they say the complaint was closed as solved by the service centre.Today 26th September still the AC is under warranty also paid for AMC and the complaint is open.I called service centre many times and no solution .I was on a call...
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Hi mene 21 aug 2023 ko ek 5 star inverter split AC purchase Kiya hein loyd ka jiski cooling bilkul bekar hein aur company ki service bhi bilkul ghatiya service centre cheap hein bat bat par paise vasulne ki kausishi karte hein chor hein koi bhi loyd ka ac na le chor hein ye...
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R
Raja7192
Aug 28, 2023
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Split AC not cooling, outdoor unit not working

The split AC was purchased only last year. It is not cooling and the outdoor unit does not seem to be functioning....
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This is regarding service request no:[protected].I have a concern my AC is in warranty period and still service center took visiting charge from me.Can you get this escalated and return that amount from service centre.

They are also giving me fake promises since 21st Aug'23 that the cooling coil part will be delivered and installed 100% on 22nd Aug'23 and then again saying 100% it will be done by 23rd Aug'23 though they...
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L
Lavisgarg
Aug 11, 2023
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Lloyd AC outdoor pcb gone

Address:Dharampura Street shamli

My lloyd ac outdoor unit pcb fault in 26july 2023 so i file a service request in 28july 2023 through lloyd customer support, next day lloyd machanic come and check outdoor unit and tell me that outdoor pcs gone dead he will change it in 3-4 days bt my ac didn't repaired till now.when i call the mechanic he didn't pick my call and when i call customer support they tell me service team contact me bt no one contacted yet.worst service by lloyd...
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R
Ramshana
Aug 6, 2023
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Regular complaints in new AC

Lloyd (MODEL) GLS1213FWSSV SAC 1TON 3 STAR Shop myg future Trissur. Invoice no: 23-I-POLE-1543.
I brought a new above mentioned Ac on
08/04/202But facing so many problems.
1-Always it has remote/sensor complaints
2-E5, E9 errors
It's been only few months after purchase, we're facing this much issues. Now it has warranty period so your company providing the technician. once warranty period over, what can...
+2 photos
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I have raised my washing machine repair request on 4th July on 8th July technician visited and said to change one part .ordered a part
after long waiting on 22nd July I went 40 km and took part from Lloyd agency
in between this I called customer care for several time they unable to help
and told to wait still today technician hasn't come even I have talk with senior manger he said me to wait...
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G
Gursimran Singh Sandhu
Jul 14, 2023
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Ac not working no cooling

Unethical service of lloyd
sir, it is stated that i am a customer of your company. I have purchased three lloyd ac’s on 20.06.2023. After several calls, complaints the ac’s got installed on 26.06.2023 i.E. On 7th day of purchase.
Secondly, one of the ac’s one ton non-inverter ac stopped working on 04.07.2023. Lodged the complaint of that on 05.07.2023 viz reference number [protected] . The service shop or company with...
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L
lokesh11989
Jul 13, 2023
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AC E5 error

I purchased Lloyd AC from reliance digital on 23 April 2023, located at below address. After couple of weeks I got E5 error, we checked the pipeline and there is no issue.

No resolution after multiple follow up with Reliance digital and Lloyd.

Please see attached pics of my AC and they opened it multiple times without knowing the exact root cause and left that like that for last two weeks.

br...
+2 photos
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S
from Delhi, Delhi
Jul 12, 2023
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Not resolved issue ac not working

Address:Jayant, singrauli, mp

I have complain 15days ago but llyod company doesn't have good technician 15days over not working my ac...
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S
from Delhi, Delhi
Jul 12, 2023
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Not having good technician

Address:Jayant

I have complain to llyod that my ac is not working technician changing rapidly not working ac 15days over...
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A
Abhay Goel 1995
from Delhi, Delhi
Jul 3, 2023
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AC issue not resolved

Address:New Ashok Nagar, B-76, Bharti Traders

I purchased AC of LLOYD company in April first week. Since, that time the outer of the AC has created problems twice.
Last Saturday (25th June), the AC has suddenly thrown E6 error. After registering the complaint, the technician came and had checked the issue. He found that the PCB is not working properly and needs to be replaced.
Since, then NO solution is provided from neither the customer care nor the service center.br...
+1 photos
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H
himv99
from Uchana, Haryana
Jul 3, 2023
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9 days to go after Complaint lodged, no resolution

Address:Barra, Kanpur

I am very disappoint after sales service of Havells India. Even after repeated reminder no resolution made. My complain was lodged on[protected] with Ref. No.[protected] which is not yet resolved.
The Air Conditioned purchased on April 2023 got comressor issue just three months after the sale on june 2023. Instead of replacement Havells is trying to repair the Compressor. And not only this for repairing also they have taken 9 days...
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A
Arun Sahu Jhansi
from Jhansi, Uttar Pradesh
Jul 1, 2023
Jul 3, 2023
This thread was updated on Jul 3, 2023
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Very very worst service for my Split AC

Below is my compain:

"Dear Mr. ARUN, We regret for the inconvenience caused. Your service request [protected] has been escalated to concerned executive. - Havells"

I would say very very worst company service, it's been 14 days, my Split AC complain haven't resolved.

Customer care is very unmatured, and not taking any action against service center.

When I call service center, they...
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A
Afroz Bari
Jun 28, 2023
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Reference to complaint number 23062322642010

Dear Sir/Madam

I was purchased an A/C for my sister on 26th May 2023.
I usually don’t purchase Lloyd or Havells product but I purchased as my friend (who owns a distributor of Lloyd’s Eloctro Bazaar, Salipur) suggest me to purchase. But it was like a nightmare for me to do so. That A/C was installed on the next day by the technician but after 20 days it’s stopped working. So I raised a complain (complain number...
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H
Harpreetgill
from Amritsar, Punjab
Jun 24, 2023
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Lloyd ac service is very bad,

Address:KAKRALA BHAIKA

Lloyd is a very bad company, the quality of its air conditioners is very bad, they do not do cooling, they consume more electricity, the service of the company is very bad. Their engineers are not skilled in their work, please don't buy lloyd's ac at all.mob no.is [protected]...
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K
Koushik@27
from Nandyal, Andhra Pradesh
Jun 22, 2023
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Getting an error in the display screen as E6

Address:28/783,Ablock, plot no:504, Samskruthi Nandi Appartment, Lalitha nagar, Ngos colony, Nandyal

When we got this error service guy said its a outbox board problem.he then confirmed us that raised a complaint to lloyd care and then once part received they replaced the board yesterday I.e 21-jun and now again we are getting the same problem and the output is not getting on in the stabiliser even after board is replaced.

We need an immediate attention here to get this issue resolved....
+2 photos
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J
Jainshivani
from Meerut, Uttar Pradesh
Jun 18, 2023
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Escalated issue still not resolve

Address:Pin code - 250002 Meerut near Ram lila ground Meerut.

I have file a complaint with Lloyd regarding my llyod AC but the service center and customer care continue misguide me that they every time said to me the issue will be resolve within 2 days and now they said part is not billing even after 11 days. I have faces the medical issues due to this problem. I am very depressed please request to resolve my problem ASAP....
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S
saikat sriti majhi
from Chennai, Tamil Nadu
May 31, 2023
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Lloyd Air conditioner not working// call id 24052321806865

Address:Kolkata

Dear Team,

I made a complain to Lloyd customer care, call id [protected] dated 24.05.2023, and subsequent follow ups dated 27.05.2023 and 29.05.2023. I have been informing to Lloyd customer care that my inverter split air conditioner (purchased on 14.04.2023 which is not even 2 months old) is not working however even after 3 follow ups with customer care no service engineer visited my house to resolve the issue. No one...
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