L'oreal Complaints & Reviews

Hi Team,

I recently purchased a bottle of 1.5 ltr from a vendor in sector 10 Faridabad. Shop name Tip top cosmetics shop no 57 sector 10. I have a complaint regarding the shampoo. The shampoo content were not original and it has damaged hair on very wash. The shampoo stays sticky even after several wash. The vendor has refused to refund. I would request you to kindly refund me 1600.

My email [protected]@gmail.com...

I was started using this shampoo before 3months instead of less hair fall my hair fall has increase I dnt understand what should I do should I change my hair is wavy n rough so started using this and after using there is difference some what soft it has become but hair has increased...

There's this de charms L'oreal salon in Hyderabad jubilee hills .
Claiming to specialise in hair extensions .
Went there with my 16" hair topper to get it styled .
This guy there has no clue how to style it
Chopped it so short ...gave it in my hand and told it's done .
Thse salon is also so badly kept.
Not like loreal .
I expected loreal standards and
Visited the place
I regret...

I purchased both the clear and the pink only to get home and find that your products did not have any kind of seal. No clear plastic over the twist cap or clear tape - nothing. I found this very disturbing especially since a lot of the items I purchase usually have double seals to ensure no tampering or anything like that. Please refund as I do not feel comfortable using these products as someone could have used it in the store and I would...

Hello sir, i had brought prokeratin Liss shampoo but this time there was not foam generated as it was, also smell was very light compare to previous one i doubt this product is duplicated or adulterated for making profit .also whole product may be duplicate, it may spoil loreals reputation and market, you have to check with all beauty stores and medical stores also from ur salon in india...

Purchased this lipstick, Saucy Mauve - UPC #[protected]n, used it 2-3 times and it will not twist upwards any longer, so I can use it.

Laura King
1620 Bridle Court
York, SC 29745
[protected]...

I ordered 2 hydroponic serum bcoz I love the product and I'm using it since 3 or 4 months but this time when I open the product it was in yellow
I don't understand why it's in yellow I checked every where it should be normal like water but it's in yellow and the I feel the consistency is also different I'm not feeling that I have applied this serum
I think it's fake product
And I want to report it as a complaint br...

This company products name use by other company and create duplicate products, and this duplicate product have a same MRP but that product is very harmful.why this loreal company ignore about their fake product.they loss their value in the market because of the fake product.i don't understand how government permit to this type of fake product to selling.it is very bad for human kind . please understand my point .why we all are blind for this...

I used this cream ONCE in the morning and by the afternoon my face had started to sting and burn. I woke up the next morning with burns on my face and under my eyes. One week later I am still suffering. I have been unable to sleep and the pain has been unbelievable. I've had to cancel work and personal appointments due to not being able to wear makeup or feeling well enough to go out after all this time in lock down! I have used many products...

I purchased the L'Oreal Hair Colour-Black on sunday i.e 18.07.2021 from the shop at sector-7, Faridabad, Haryana with the name of style of Singhla Provisional store.

Further, it is very important here to note that my father used it as per the instructions and guiliance of your brand, despite of that its not working on hair means he kept colour for minimum 30 mint on hair and after the wash its faded to the extent of 100%, so...

I am Dr. Sukhdev Kumar Verma working in Fortis Hospital Mohali. I am 58 years old and now 80% of my hair are white or grey and I am using this brand for more than 2 years. Previously, I was using Loreal Casting color.

This time it has no effect on hair color. I applied it as usual but there was no change in color of my hair.

I lodged a complaint on phone number
[protected] today vide complaint number...

I have bought Loreal detoxifying shampoo and conditioner online from living beauty, but both are looking fake. As the cap is total different from the original shampoo and conditioner I have used earlier.

Can loreal confirm if the products are original.

All required photos are attached herewith with batch no and bill....

Hello sir,

I purchased loreal series expert shampoo and hair mask from karnal. Before using this shampoo and mask I had been used Loreal xtanso care shampoo and hair mask. I am Loreal user customer but your expert series shampoo and hair mask are not suiting me and I washed my hair 2 time with it. And the shopkeeper are denying to exchange my product. With using your expert shampoo my hair is falling with huge quality and...

Hello, I bought this product from Boots the chemist in Hereford last week, hoping for amazing results. I have been using the cream every day since. I am now experiencing swollen red skin around the eyes, sore eyes. I feel like someone has hit me in my eyes. I do not have any known allergies. I have also heard this has happened to other people so I can only presume there is something wrong with the product ingredients.

Should...

I purchased my hair color less than 1 year ago and the product was more than discolored when I went to use it. it was a red color. The color that I use is Medium Ash Brown. I also had a half tube from less than 1 month ago that did the same thing. Same storage, etc...
I have been using this product for years and have never had this problem. Store and procedure has been the same (no temperature change in the closet, etc...)
Sally's...

I am using loreal hair color for more than 4 years. This time I brought same product and it left many stains on my skin after application. When I again checked manufacturing and expiry date I found it do not match with color and developer's date . It is unbelievable from such a reputed international brand. It is also written on packet that this product is not for ind. sale. What does it means? If it is not for sale how this product came to...

I went for hair color at Loreal salon at Parel ... So when I had called them n explained abt how I want color to he done .. so they told me I ll be charged 5300/- over all including taxes n gst n all .. after I booked my appointment n went to salon over there Ms. UMA quoted me 7500/- after telling her tht I spoke to lady over the call n she quoted me 5300/- still after so much negotiating she charged me 7000/- in which I had asked for global...

I have been using L'oreal products for many many years. This is the first product that has been a terrible disappointment. I have purchased this product in both medium and light tint and both times it made my skin look orange. I would like to return these products to you for a refund. I live in Canada. Thank you in advance for your help in solving this problem. Sincerely, Dale DeMatteo...

I have purchased loreal xtenso shampoo and hair mask. 2 PC's each.
With a motive of long lasting care for my keratine hair but all 4 product came fake.

And it ruined my hair.

Contact me on +91-[protected] for sellers details at Amazon....

Dear sir/Madam
It is not very straight forward trying to file a complaint to you as a few options to do so ! So apologise in advance if you have already received the following complaint from me.
Dear Sir/Madam
I have now purchased the 4th concealer in a short space of time ! I absolutely love this product, but due to the current restrictions on testing products was unable to get the product shade correct ! But as the...

I have used loreal hair colour twice but it didn't showed it's result. This colour was of really very bad quality. I will never like to purchase this company products again.
My mobile number [protected]
Krishan Kumar...

Hi,

I use to color my hair with Loreal darkest brown (number-3). On 29th Nov 2020, I mix the color paste with the given solution. At the time of mixing, the color was not like always. After some time my hands started burning and I use the same on my head at same time. White marks observed in my fingers. I have attached the same for reference.
Expiry of the product is in 2023 .

I destroyed the solution...

, Sir, I have visited L'Oreal spa at Bidar, karnataka 15 days back, 6 th or 7 th of Nov. Staff their advised me to have hair color which will last for 4 to 6 months for a charge of rs. 3000/- . I had. But first instance itself coloring was not proper. I complained. Next day they applied color once again . But at least 15 days color not remained and again I have to go for coloring. For color lasting for 15 days I can go for other cheaper products,...

I have enjoyed your products for years so when I heard about the Brow Stylist Definer I went to our local drug store and purchased one. The pencil will not place any color on my brows when I try to apply it and if I press harder, it simply breaks off in little pieces. I have tried it repeatedly on various days and it simply does not work. Please refund my purchase and correct the problems with this product or remove it from the market as...

I bought a shampoo bottle of loreal paris for my own but i saw another bottle of same product there was difference in price i shocked and i want to raise the compalint...

HI, I have received the worst customer service in South Africa. I bought two face washes and the print came off the packaging and i would have red glitter on my face after use. I contacted Loreal Paris SA and have been dealing with Theresa Gwangwa who has been nothing less than pathetic. I have been told for months that she would deliver my replacements and yes, I understand due to lockdown this was hard. But this has been going on since...

I recently went to the loreal salon in bhagalpur bihar
The receptionist was not wearing a Mask below her chin Wats the point of wearing a mask like that
I had to ask the barber to get his hand sanitised before touching me after tht he started sanitising instruments whereas another friend of mine didn't bother to ask so they didn't sanitise the. Instruments before using them on him
Highly unprofessional...

Product quality is not good...After use hair fall increases......

I bought such foundation from central mall vadodara.. But the spray cap of such product not worked.. And now i m unable to use such foundation this product is useless now.. What can do now...

Dear team,
I have bought the above mentioned product for rs:400 (Pack of 2) from your website, after using the product i came to know that the product have not uphold my expectations, the colour after applying was not good to be satisfied....