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L'oreal Complaints & Reviews

D
Dr Bablu Das
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excess money taken

Address:Kamrup Metropolitan, Assam, 781006

I went to your salon at City centre mall in Guwahati yesterday and after talking with the manager in detail about the hair spa for damaged hair item code 9997 rate is 1169.55 I agreed to go for it and they are saying they are giving discount of 31% till 14th of February 2020 but they charged RS thirteen hundred eighty from me saying that they have used one chemical for my hair which is no where mentioned in my bill. Mr Shahnawaz the employee...
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F
francis09
from Mumbai, Maharashtra
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hair color

Address:Juhu,, Mumbai City, Maharashtra, 400049

Team,

I have been using loreal hair color (4.25) for few years now, but recently i have been experiencing quality degeneration in the product. Even after applying the product and washing it, the color doesn't come the way as it use to. Earlier the touch up was required after 4 to 5 washes, but now after 1st wash the color goes. Moreover i am facing a lot of hair fall after use which didn't happen earlier. Kindly look into...
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A
Ashish biashishagri
from Bijnor, Uttar Pradesh
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loreal inoa developer and cream product doesn't work at all

Address:Dehradun, Uttarakhand, 248001

Actually i have purchase 3 month ago l'oreal inoa developer & cream cost more than 1400 from my local store grah sangrah at dehradun but my 4 attempt (Including 1 by my saloon) color doesn't work at all. There after same product return to store but store not refund any amount or replace product.
Behavior of store owner is very casual and non responsive....
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H
HIna Gulatii
from Mumbai, Maharashtra
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fake conditioner

Address:1j/98 N.I.T Faridabad, Faridabad, Haryana, 121001

Hi...
I am using the loreal products since 5 years...
But yet i am dissapointed to usse xtenso care mask..
This product is not orignal.. As not working as the loreal products usually workss...
And condtioner is non greasyy...
As i usee these product earlier also...
Bt this might is not orignal..
So kindly lemme. Kniw the reaaon whyy its happens..
Kindly acknowldge with the same..br...
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Address:19 Drumthwacket Drive, Portlethn, ABerdeen, AB12 4TU, AB12 4TU

I have been a user of your brow art products for 13 years. However on noticing the new longer lasting detailed above product for sale, i purchased the product in the same shade for a holiday i was going on. The product promises a natural result with long lasting effect.

I can assure you it was long lasting - within 24 hours i had taken an extreme allergic reaction to the product. My eyes became puffy, red, inflamed and extremely...
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I purchased the above from boots pharmacy with the revita lift day cream. The day cream is good but the night cream is strange, i wake up in the morning with the cream in bits all over my face. It hasn't disappeared into my skin but coagulated on the top of my skin, obviously there is no benefit and it feels really strange, odd and distasteful. I would ideally like my money back....
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I
Imawinner
from Nellore, Andhra Pradesh
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fake x-tenso shampoo supplied by snapdeal

Address:S-473. Greater Kailash-1, New Delhi, Delhi, 110048

Dear Sir/Madam
Spurious manufacturers and counterfeit sellers are making hay using loopholes in the Information Technology Act and online retailers are shrugging off responsibility by claiming to be intermediaries.

I bought X-TENSO care shampoo pack of
2psc combo 250ml Shampoo +
Conditioner on 17 th may 2019. Order id [protected].

To my utter shock on using the shampoo my hair got totally...
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P
preet sidana
from New Delhi, Delhi
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loreal casting mixing ratio

Address:Rajouri Garden, New Delhi, Delhi, 110027

I have a question regarding the mixing ratio in loreal casting for touch up. This info i didnt find it in packet. I also have a concern that this colour seems to be lastinf dor only 1 week. I noticed loreal casting available outside india quality is quite good than what is available in india. Please do a quality check for the hair colour and why there is a difference in qulaity....
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B
Becky Wadsley Nicholson
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l'oreal paris false lash x fibre mascara in black.

Address:B80 7es

Hi.
I bought this product and i’m extremely disappointed with it. It smudges on my top eye lid and terrible black eyes and smudges underneath too.in all my years o[censored]sing mascara i have never had this much smudges?! It seems ridiculous in this day and age where there are so many different technologies and types of mascara that you can’t wven produce a mascara that doesn’t smudge?
I obviously can’t return the product...
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S
Sonica Ahlawat
from Kaithal, Haryana
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loreal xtenso oil trio smoothing cream

I m using loreal smoothening cream ex 1 n r1 from long tym in my salon. That was good. But this time i tried loreal xtenso oil trio cream n this is worst product. I received so many complaints from clients. Extreme hair fall, hair brokeage, damage n extreme hairs entanglement. N it's true they all had many problems. Loreal's result make me very disappointing. N down my reputation in my clients. Plz revert me back as soon as possible....
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D
Divya tarpara
from Dharwad, Karnataka
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not yet rec any call from company its more than 24 hours

Address:394107
Website:Loreal proffesional

As i called up to consumer care and miss kavita talk to me and she told me that i will get call back from proffesionals in 24hrs but still thier hours are not completed.
I called up to know that the product of loreal i purchase is original or duplicate. I purchase loreal proffestional shampoo and mast of rs 1415 /- but on shampoo bottle i found double sticker of companu name and shampoo name. So i feel doubted. Because in past i face...
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L
Leanne1990
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hair dye 8.1

Address:ws9 9jd

I purchased your hair dye on friday 10th november at a savers store in bloxwich. I put it on in the evening and it has sent my hair morning like a light brown. I am absolutely fuming as it has took me soo much money, time and effort for the past 1 year to get it blonde to now have it completely ruined by your hair dye. I tried putting another blonde on my hair and it has now gone ginger at the routes and a weired grey looking colour for the...
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Address:6021

About 3 months ago i bought for first time this new product and i was very happy - it suited perfectly my skin (I will be 65 in november)! After i finished the jar i purchase second one (This time with radiance re-activating serum). What a disaster!!! The colour wasn't rosy at all, but orange, my face looked like a carrot and the texture was more like foundation, not like a cream! I an not l'oreal customer any more and i would like to have...
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E
Eva Reid
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tattoo brow artist pen

Address:G73 2DR

Product is awful can’t get anything out of it. I am very dissatisfied. I always buy L’Oréal products due to good quality but not happy with this product a complete waste of money. My friend also bought one as she is also a fan of L’Oréal products her pen is also empty this has made us very disappointed with the product a feel that we have wasted our money. Please look into this complaint and advise as I am sure we are not the only...
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K
Kashmira Rajesh Shinde
from Nagpur, Maharashtra
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loreal professional shampoo

Address:Ratnagiri, Maharashtra, 415605
Website:Loreal professional

The shampoo was not of good texture and didn't serve the purpose too. The quality was too degraded and didn't worked into lather. I guess may be the defective piece would have been sold out. Kindly consider my disappointment towards the product. I have been also using these hair care products consistently fir several years. I request you to channelise my complaint and justify it. Thank you...
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D
DrShahnila Mehboob
from Pachperwa, Uttar Pradesh
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loreal x tenso shampoo

Address:Lucknow, Uttar Pradesh, 226022
Website:Loreal

I used loreal extenso shampoo from delight store lucknow n m facing severe allergic reaction scalp is burning eyes r swollen heat from ears n breathing n choking i m unable to find no for loreal complaint coz i doubt if the shampoo was fake i want to talk to loreal company and have that bottle check ed. Such a big brand can't play with our life the issue is not small i don't know if i will b saved else loreal will have to face big issue if...
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S
Sarah Wight
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l'oreal preference 8.23

Website:L'Oreal Paris

I have been dying my hair for the past 20 years and recently used Preference 8, 23 as I wanted more golden highlights. My hair has turned purple - I rang the helpline who said this happened a lot as it was a strong dye and told me to use a clarifying shampoo. She was not particularly apologetic and said she would send me a voucher as I would then need to re-dye my hair. It has been about 3 months since I last dyed my hair.

I...
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S
Sheila A
from Sambalpur, Odisha
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l'oreal paris excellence fashion hair highlights

Address:Khordha, Odisha, 751003

When i opened the package i found half of the hair color developer is already spilled in the package. This caused waste of product & due to less quantity of developer i couldn't use the hair color properly on my hair. I always use only loreal hair products & this time i am very disappointed with the bad quality packaging of the loreal excellence fashion hair highlights n.5 honey blonde....
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D
deesha sharma
from Hoshiarpur, Punjab
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salon using l'oreal products

Address:Bathinda, Punjab, 151001

Rebounding, smartbond, polishing done with L'Oreal products at L'Oreal week hair matrix salon bathinda, results pathetic, poor customer service. Get hair treated twice resulted in rough, wavy hairs... Charged 8200/-results pathetic, please look into the matter.requesting help from your side, matrix and schozkauf customer but quite disappointed with L'Oreal...
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R
Rupam Singhal
from Delhi, Delhi
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loreal matte liquid lipstick paint quality

Address:New Delhi, Delhi, 110034

Hie. I use many loreal products and I love them all. So I ordered 2 lip matte paints from Mnykaa online. Product is original. I have complaint about product. It's not at all.good and worth buying. Texture is worst than lip balm. There is no.stay in lipstick. Nothing matte. Nothing paint. It's like a lip balm. Why would I buy lip balm in name of matte paint lipstick....
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J
from Noida, Uttar Pradesh
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l'oreal paris superliner black lacquer

I have bought l'oreal paris superliner black lacquer on 14-apr-2018 from lajpat nagar and was been told that it will last for 2 years but it got all dried within 1 month.
I am really frustrated and loreal has really degraded the brand name.
Loreal should maintain its name to sustain in market as at such a high price people really want quality rather than frustration a and lodging complaints

Name: jyotsna singhbr...
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I
id beauty
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majirel products.

Address:NW1 3QP

Hi there,

To whom it may concern

I have orderd a majirel colours. I made a large order so i can get a 50% discount, as it was for years.

My account manager said in order to get a 50% discount you have to order a new shampoo product which it will cost 170, then he put the price down in 134.
I asked him how much it will be all together, he said without the new shampoo it's 573.69, with the...
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J
jyotisharma6792
from Delhi, Delhi
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complaint about bad quality of eyeliner

Address:New Delhi, Delhi, 110086

I purchased eyeliner and the cost of eyeliner is 845, after investing this much amount everyone wants a good quality product but its not at all water proof. in fact it spread on the face even a single drop of water comes on face. it doesnt stay in sweating. product name is infallible paints, purchased from lifestyle rohini on 16 may. i had a trial with tester also. but it doesnt work smoothly on skin....
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D
Daisy Rodriguez
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voluminous butterfly mascara

Address:00674

I bought 3 máscaras yesterday

1, voluminous butterfly sculpt 876
2. Voluminous butterfly 869
3. Voluminous x fiber 215

All 3 were dry and pasty.
I want to wal-mart to retiren them and they wouldnt accept them.

It is unfortunate but i sincerely think they should be reimburse or exchange the products.

I am a loyal customer loreal is the best brand in the marketbr...
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N
Neha Ujjwal
from Noida, Uttar Pradesh
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franchise of loreal professional a salon using bad products

Address:Ghaziabad, Uttar Pradesh

A salon at vaishali, ghaziabad, uttar pradesh named rsm salon at shopprix mall, vaishali has a fake loreal franchisee and is using bad and expired products. My sister took a head massage at thia salon and her hair has been damaged.. When i contacted the salon. They refused to accept their fault. I m very disappointed with loreal for letting such cheap salons use it's brand name and fool customers like us. Salon's contact number is.. [protected]...
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R
Rabina Dhakal
from Kolkata, West Bengal
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in appropriate behaviour by company professional.

Address:737101

I would like to inform u regarding the behaviour of company person of gangtok branch.. We have asked for the replacement of expired color tubes for last three months, but it has not been replaced yet n on top they r arguging n telling us that they will not give any slabs or offer which we are entitled for...
I would like to get it resolved as soon as possible
My contact [protected]
Mail i’d [protected]@gmail.com...
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R
renusaggar
from Bengaluru, Karnataka
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l'oreal paris revitalift laser x3 day cream

Address:New Delhi, Delhi, 110057

I bought this cream from shopper stop and have used it for 40 days coz the tub is now complete. Therefore i am assuming that i have completed the course but i have not seen any results.. Not even minute on my face.. The itching after applying this cream.. Initially i thought its a new cream and may be its working on my face that is why the itching.. Even after so many days the itching has not gone and every morning i have puffy eyes from...
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Address:Gurgaon, Haryana, 122017
Website:Snap Deal

My wife ordered the above product from snap deal on 28.02.2018 which was delivered to her on 04.03.2018. Snap deal was selling the product with 64% off. The details of the seller mentioned on the bill is (Crystal ent. A -403, r. J. D. Business hub, wing a, naginawadi, kansa nagar, rd katargam, surat, gujarat. I would like to bring it to your kind notice that the they are selling counterfeit product which is not genuine as compared to the...
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K
Kanikakajal
from Delhi, Delhi
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I'm complaining about loreal hair color

Address:Faridabad, Haryana, 121001
Website:Loreal

Hii team

This is to notify you that i am using loreal hair color from last 6 months but now i m facing issue regarding skin problems, scalp acne, water reduction from scalp and swelling on face.

I have taken concern from skin doctor they says stop using loreal color because it is affecting my scalp, skin and face reactions.

Also i have discussed with my friends, one of there family members are...
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A
AafreenR
from Chennai, Tamil Nadu
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hair spa

Address:Mumbai City, Maharashtra, 400050

The hair spa purchased was of inferior quality. It was adulterated and mixed with water. The shop selling l'oreal products is the wadala beauty center. I am not satisfied with my purchase. This brand is a well-known brand and i am very disappointed. I am expecting a refund or another product in exchange. I have been using products of this brand for over a decade. Awaiting a positive response.

Product code: b507226n
Date...
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