Luminous Battery Complaints & Reviews

1st complaint number [protected] 20 May 2022
Second complaint number [protected] on 04 September 2022
Hi,
I was purchased Luminous Battery for Home Inverter on 13th July 2021 with 2 Years Warranty and 2 Years Warranty. I got a backup problem with the new battery. I complained 2 times for this problem, on first complaint the service engineer told me that the fault is with your inverter not the battery and he closed the...

1fan not working 1day it's very bad I just change my battery...

Dear sir,

I have complained regarding the problem being faced in the luminous invertor. After the complaint was attend it was told that there is some manufacturing defect in the luminous battery due to this the same may be either replaced by new one or else it may be corrected and till then u may be provided the stand by battery as per the company norms, but to our surprise no body as turned up nor the stand by battery has...

My service request no is [protected]
i am sad to say i am utterly dissapointed with how you guys have handled this situation. I have placed this complaint on 30th may.
Firstly its been hardly 20 days and the inverter battery is leaking. Secondly since 3 days each and everyday the technician is telling me he is coming to check the problem. And every day he cancels without even having the least decency of calling and telling....

Dear sir

I purchased Luminios tubulor battery ILSTT17018, S.No. 424762 on 17.04.11, but after one year backup was very poor after my complaint it was replaced on 15.03.12, But again the same problem starts with the repalced battery. I have again complaint with the service provider. Please suggest what to do in this case.

Praveen Kumar
yesraj.[protected]@gmail.com...

Date:22Feb,2013
Dear sir/madam,

with due respect I state that I Hariparkash Sharma from Panipat. Last January Month I was give luminous battery for replacement purpose to the supplier but at till date I haven't received replaced battery from your side. Due to this I am Suffering from lots of problem & also I am not satisfied from your service. I request please provide me my replaced battery...

Sir/Mam,

I purchased a luminous battery. But my product does not running successful. Now, Its backup over in little time.
I also complained on [protected] but any executive did not contact me for this subject.
So i am facing in problem. I request you that you provide required service for this subject in my location quickly.

I am providing important details ::

Complain No. & Date...

Dear Sir,

This is to inform you that buy An Inverter from local dealer ANAND ELECTRONIC, Zirakpur in the month of Dec-2011. Battery not working properly, after full charging having 1 hour backup this happening before completing one year.

Further regarding the same update to Dealer but he is not responding I'm daily calling and visiting his shop, he said follow-up with Company...

Further...

My self manoj kumar for the purpose of Invertor I purchased a tubular battery modal no ILTT 18048 serial no. 827192 of your company on date 18/04/2011 but the battery is not giving proper backup I complained it s on date 12/12/2011 on customer service no than i received a request no. IN11CO12666 and after that I mail to customer department with query no. but till now I have not received any information towards your company when they...

Dear Sir/Madam

I have purchased one inverter along with Luminous Battery from "Shakti Electricals & Electronics" in Allahpur,Near EWS Colony,Allahabad on 11.05.09

Its Warranty claim is upto 11.11.11 (30 months from date of purchase) or 31.12.11(33 months from date of manufacturing i.e.31.03.09) which ever is earlier.

Since this battery is not working at least for 01 hour on power...

Myself Ranjeet Kr. Shah, purchased a whole set of Invertor with two tubular batteries recently but it is not working properly since I've purchased it two to three times I've faced the problem with Invertor itself but now with the both batteries the backup is very pathetic. Ultimately so many times I have complaint but no any proper reply and service were provided.

I will never recommend to anyone to purchase from...

I have purchased a Luminous battery with a inverter on 16/03/2010. As per product i have 12 months warrenty period from purchase or 15 months warrenty from manufacturing which ever will be lesser. But from last month i am not getting any back up from this. battery is not charging at all. It can't hold charge. saler is everytime getting complain but not responding over the complain. Please look into the matter as urgent....

i bought luminus invatublar battery 20thdec2008.got defaulted in feb 2010.when informed , no response.ater 3 reminder,asked far guaratee card, card z lost but copy of cash memo available wat to do?...

I had bought a luminous batteries Model No –LET-180- 150AH on dated 14th March’10 from your dealer M/S Prime Lam- D 49 / 8 Dilshad Colony – Delhi- 95 ,Invoice No 1209- in exchange with old Luminous battery.
As desired, we requested for service many times but no one move, above battery warranty period is 24 months provided by your company, but within one month battery performance is very pathetic. It is working with two fans load...

We had purchased Luminous make battery ( Sr No 074870 ) from M/s Satellite Power Products, Shop No 98, Block II, Ganga Shopping Complex, Sector 29, Noida for Rs 7500/-, vide bill no 061 dtd 24.3.09, for our Luminous inverter at our residence at C-172, Kendriya Vihar, Sector 51, Noida . The said battery failed, while under warranty, & was duly reported to the dealer, who confirmed it as faulty & took it away on 8.1.09 for free replacement....

Dear Sir/Madam,

The undersigned bought a Luminous Car Battery from M/s Seeko Plates & Batteries vide memo no. 2001 dated Dec 04,2008 warranty card no. 234823. Sir/Madam for last 4-5 days I am facing Car starting problem in the morning and i have to push my car to start it. Sir/Madam, today i.e. January 11,2010 when i visited the local service centre of Luminous Batteries the representative first asked me to get the battery...

sir
i have purchased a set of luminous battery and inverter from an dealership of the company in Panipat Haryana. Initially the dealer said that due to short supply the prescribed battery was not available but he will install the right product in a week. in the meantime he installed a lower capacity battery and the inverter giving me the bill of the total ammount of the original set which was costing to me around 15000. i made a discounted...

I purchased one inverter of luminous with battery in april 2008.The battery warranty is over only in august & the battery is not taking charge as it is damaged & non repairable.The luminous is promoting battery with its Inverter without expertise in manufacturing of battery.Any battery should not be useless within year or so.Now the company is not bothering as warranty lasted one month back,are they making products just to last only...

Dear Sir,

I have purchase luminous battery in July 07 & battery waranty is for 30 months but now battery is not working properly . I have already submit my complanint through telephone.

Thanks...