Mahindra Duro
3.7
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COMPLAINTS

Mahindra Duro Complaints & Reviews

A
anjan.k
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worst service

Address:Bangalore, Karnataka

I bought a mahindra duro in july 2011 from NACHIKET motors Basavanagudi. the vehicle was delevered in a bad condition where there was a problem in shock absorber,wheel alignment was not done and they have given defect mirror. since my father was using the vehicle i could not see all these things for some time.when i took for a short ride it was like hell for me.i complained these with theshowroom manager and he din't respond properly...
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P
phanoti
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

Address:Panchkula, Haryana

I bought one scooter,Engine no.PFEAH323201 and chssis no.MCDND1B1VA1H41699. Duro from Prem Auto Pinjore. Distt. Panchkula Haryana. in . Right from beginning i am facing great problem.1. front suspension was having problem. He changed front shock absorber. but the problem could not be rectified. He then changed complete front member (Chimta).The problem was still there.I went to local mechanic and he replaced one pin costing Rs 80 only....
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A
anilkiran
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Start Up Problem

Address:Ahmedabad, Gujarat

We bought a Mahindra Duro from Laxmi Group Of agencies on September 1.
From the very date of delivery the Scooter has a start up Problem in the sense that it takes almost 15-20 mins when we try to start the vehicle after a gap of 5 to 6 hrs from last usage.Once it starts the engine also ceases 2-3 times.
then there has been a constant oil leakage from many days.
We have got the vehicle serviced twice and other than this...
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Parag Shidhaye
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quality of sit plastic

Address:Pune, Maharashtra

Dear Sir/ Madam,
I have purchased the Mahindra Duro during the Ganpati period, this year 2011.
The vehicles si[t plastic ] base is not of good Quality, And the Seat lock is not at all performing since purchased.
I have submitted all the documents and paid cash to the sub dealer of M/s S. Suvarna Agency of Pune in Lonavla.
Till to date I have not received the Reg. No. for my Vehicle and as well the papers. That...
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H
harish.pkar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abnormal noise,Starting Problem,Average

Address:Latur, Maharashtra

To,
Dear Sir,
Sir, I am Mr.Ramchandra S.Phaltanka From Ambajogai and taking service At Latur Service Centre. I was purchased Mahindra Duro MH 24 W 1330 last One year & one month.
But I am unhappy to taken after sales & service (Regarding service) I Had completed my all paid & free service coupeens (Five In Nombers,
Above All these things my complaints regarding the Scooter are as fallows_
br...
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R
reenashivi
from Ahmedabad, Gujarat
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staring and stand will not working good

Address:Uttar Pradesh

i have bought mahindra duro from r v motors, transport nagar branch at 27th of september,2011
i have done complain from the day when i purchased.
i have compliant about stering and stand...
but your dealer R V Motors at kanpur are not responding us.......
even there is no one receive our phone and about our complaints
so please solve our problems as soon as possible

my mobile no is
[protected]br...
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A
Anselmildred
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor mileage and front shocks

Address:Mysore, Karnataka

Dear Sir,
Had a purchased Duro on 13Sept2011. The front shocks just jerk and make a bang whenever we land in a pot hole or hit a road hump. Dealer says it is a mechanical problem. To me it is poor quality of supplies from Duro vendor.
Mileage even after first service is still stuck at 28Km. Nowhere near the claim of 45km. More time spent at the dealer workshop dropping and going back to receive it. More fuel spent on auto rickshaw...
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Vivek upadhyay
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

In Mahindra 2 wheeler Duro

Address:Kangra, Himachal Pradesh

Hello sir/madam,
I bought Mahindra Duro dated 12 June 2011 from Shiv shakti automobile service Dharamshala Road ujjan kangra Himachal Pradesh.
But after few days i faced some problems related to "Handle lock, self start, patrol lekage". i went to service station. they checked , but after few days same problem i faced.
So i am facing same problems in my new vehical. please let me know soon, what Mahandra can...
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K
kiran mhalaskar
from Pune, Maharashtra
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Vehicle Not Serviced properly

Address:Pune, Maharashtra

Dear Sir,

With this mail I wanted give your notice that my Mahindra Duro is not serviced as per the manual by one of your dealer, name Gupta Auto, Chinchwad, Pune, I made my 2nd servicing in that showroom, but the servicing is very poor, They are not washing vehicles, when I gave my scooter for servicing, I thought they will do all the thing's properly, but after I asked them for vehicle not washed they washed it, but...
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prakash6784
from navawadaj, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

start up problem

Address:Ahmedabad, Gujarat

maine ahmedabad se 16 july 2011 ko mahindra duro liya tha,
jiska chassis no.1B 80101,
engine id no. BB 412965 hai,
maine 2 bar laxmi auto care,comarce 6 rasta,navrangpura, sarvice me diya tha aur jo bhi problam tha meine sab bola tha magar 1 bhi problam solve nahi hua aur aaj bhi vahi problam hai,
mera duro kabhi bhi chalu me bandh ho jata hai phir chalu hi nahi hota 2 gante tak,kai bar mujko chalke ana pada hai,br...
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Nirav R Vora
from Chennai, Tamil Nadu
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Performance

Address:Mumbai City, Maharashtra

Hi,

My Dad has purchased DURO in Jan 2010.
I am very disappointed with the poor performance of the scooter.
Could any 1 from Mahindra check what exactly is wrong with the scooter.
Its mileage performance is pathetic.
While buying I was told that it would be around 40-45kmpl. , but it is hardly giving 25-30kmpl.
Could any1 please look into this.

Contact Details: [protected]...
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A
Akshay V Patil
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty spare part with in 5 months

Address:Pune, Maharashtra

I purchased duro less than 5 months before from Gupta auto. At the time of delivery there was a shake in front wheel, I complain but I got no solution from gupta auto, at the time of delivery I get upset about my wrong choice. The duro was not washed properly at the time of delivery. With in 5 months I give my duro for 2nd servicing to gupta auto they said that the spare is faulty, and I have to pay extra Rs 260. With in 5 months the spare...
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S
SUMITA GUPTA
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO AFTER SALES SUPPORT

Address:Lucknow, Uttar Pradesh

DEAR SIR/MADAM,

I AM SUMITA GUPTA, FROM LUCKNOW. I WANT TO LODGE A COMPLAIN AGAINST THE MAHINDRA DURO SCOOTER'S AFTER SALE SUPPORT POLICY & ITS AUTO. DEALER STANDARD AUTOMOTIVES, 90-A MAHANAGAR, LUCKNOW.

I HAVE PURCHASED A MAHINDRA DURO ON 26.04.2010 IN CASH FROM THE AFORE SAID AUTHO DEALER OF MAHINDRA DURO. AFTER PURCHASEING I AM GETTING SOME PROBLEMS SUCH AS STARTING PROBLEM, PICK UP PROBLEM ETC. IN...
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ydismyid
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective vehicle doesn't start at all

Address:Nagpur, Maharashtra

I bought this mahindra duro on 17th december , from the beginning it started giving trobles...battery problem...but now it has gone worse , it doesnt start only..mahndra engineer checked machine but he couldnt do anything ...mahindra cheated me...
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talk2ashishm
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fault in Vehicle

Address:Karnataka

I Purchase New Mahindra Duro on 9th Jan,2011 from Nachiket automobiles at South end Circle in Bangalore. within 2 weeks vehile's clutch box got melted and that happens on busy main road due to this is I was unable to pull the vechile forward or backward as back tyre was jam. some how with the help of others I park in my company basement which was at a distance. Vechile was not starting but as I was pressing Self starter It was going...
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suniil88
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

too many defects

Address:Jaipur, Rajasthan

i have purchased a mahindra duro from dev auto ajmer road and since then i am facing a lots of problems. its handle vibrates while driving. one of the major accident that took place was that while driving its handle got struck and i fell down. luckily i survived and when i took the duro to service center. they said that they left the engine bushes loose and suppressed the case by saying that it was a minor accident. its parts fitting is also...
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Address:Chennai, Tamil Nadu

I bought a new Duro on[protected]. I read in web and confirmed with the dealer that the problem of ground clearance has been solved by increasing ground clearance to 115 mm to 150 mm. While purchasing i was specifically asking this and bought the vehicle after dealers confirmation. But grounding at all the Big bumps are still there. Also a major problem is that the vehicle is getting air locked or it is having un solvable starting problem....
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V
vikasucharia
from Phagwara, Punjab
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Loophole in the design

Address:Jalandhar, Punjab

I have purchased mahindra Duro on 16.09.10, only two time I drived it more than 45km both time I was shocked that my trouser caught fire while driving. Both time it was a matter of shame that I have to attend some important functions, but I attended it with my damaged pant. What to do. may be Mahindra people will not agree but I will prove. just because we are among the middle class. our complaints will be rejected. Tell us see will they...
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N
neelam618
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect name in Smart card

Address:Pune, Maharashtra

I bought Mahindra Duro in the month of Jan 2010. The registration number is FV 6375.
I hm really having a tough time dealing with the dealers of this vehicle. The smart card of my vehicle has incorrect name displayed for which i have paid the dealer the full price. Now that we ar asking them to correct the name, first they ask for the unauthorised charges and when i refuses they told me to go to their store Suraj Motors and collect...
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devendra singh
from Darwha, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment

i have purchased mahindra duro from authorised dealer. code no. DL 048 limbana motors, nagpur, the front and rear tyres were punctured on opening it was found that it is a manufacturing defect as the joint of the tubes make dunlop was leeking . the shock of the life came when i was stand still on the highway 20 kms. away from nagpur. the nut size is 17 where as the spanner supplied was of the size 19 by the manufactures M&M . perhaps...
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