Malabar Gold & Diamonds

Malabar Gold & Diamonds Complaints & Reviews

Malabar Gold & Diamonds — about a mens ring

 gauravpareek23 on Jul 6, 2019
Recently i purchased a ring for myself which hai american diamonds studded in it but since the american diamonds fall off and then. How many times should i always visit the showroom to get it fixed. While buying i asked Im purchasing it for my daily use before only i would have intimated about it. I can’t even wear the ring as the stones gets fallen off anyhow.
Whereas the ring while repairing got a few damage by your showroom repairing staff.
Kindly replace me with any other same weight same piece....
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Malabar Gold & Diamonds — silver braslate exchange and purchase of new silver chain

 Gunduraya on Jul 3, 2019
Dear sir.

I purchased silver braslate of women at gulbarga malabar showroom on june 30, 2019. Due to incorrect size i went to showroom today to return the braslate and purchase silver women chain of same cost. The showroom sales executive and manager replied we will purchase the silver in old material silver price. I purchased by rs. 1610/- and they will take the same material of rs. 370/- i. E. Today 3rd july 2019 within 3 day's the price of silver they are deducting more than 80%. It's shame to purchase at malabar showroom. They are fooling the people. Its worst service....
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Malabar Gold & Diamonds — receipt of defective mangalsutra

 Chamundibasineni on Jun 27, 2019
I have purchased mangalsutra on 12 jun 19 and on same day i have paid advance for purchase of necklace. But, on same day at my house i have detected that one black bead is missing in mangalsutra. I have visited malabar at pheonix mall, pune and purchased necklace amounting to rs 1, 32, 563 vide invoice no. Pmpgs0002473 dated 14/06/19 and during that i have returned the defective mangalsutra. Again i have visited for collection on 24/06/19 but it was not rectified correctly and they removed the total piece of one line where black bead is missing which looks imbalance of chain and i have not accepted...
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Malabar Gold & Diamonds — gold bracelet

 Sowmyasona on Jun 23, 2019
I gave my gold bracelet for repair... Its been 25days no update from the shop. When i tried calling them to check whether i can go and collect my bracelet no one is picking the call even for multiple calls. Can someone please contact and let me know the status. If this will not taken as action i will go and complain on the overall service. Please contact as soon as possible....
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Malabar Gold & Diamonds — earrings

 sharfin bisma on Jun 15, 2019
Beads dangling from jhumki keep falling off, even when they're not in use. Got them repaired umpteen times. The last time I got them repaired was today. Initially the staff said they'd repair it so that it wouldn't happen again. But even before I left the shop, another bead fell off. Then the staffs attitude changed. They backtracked their "we'll fix it" to "anything can happen anytime, we never said we'll fix it completely". This is an impetus for me to never shop at Malabar gold again.

Another thing is, each of these beads contain gold n I'm losing gold Everytime a bead falls off....
Complaint comments  Read comments Complaint category Wedding services

Malabar Gold & Diamonds — low quality product and charge high making charge

 Shivkumar377 on Jun 9, 2019
Dear sir/mam,
I am regular customer of your prestigious and highly trusted brand.I always prefer to buy any item from your showroom.I had elder brother marriage on 25 April, so bought lot's of items on first week of april of your pitam pura branch.
Its had a mangal shutr(pendent), after two or three days of wear that mangalshutr.Some part of it detached. Immediately I informed to your Branch, first they told me to exchange with the another ornament.But they don't have liked item. Again after 2 week we go to showroom and choose another pendent, they Again charge 9.5% of making charge...
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Malabar Gold & Diamonds — not accepting the old gold with original bill on akshaya tritiya

 Srikanth kongara on May 7, 2019
I srikanth kongara existing customer of malabar. Today at vijayawada branch, ihave come to surrender my old gold along with original bill. But the staff were telling that they wont accept any old gold today as it is akshaya teitiya today. And they were very rude with me and no one is bothered also. As today is akshaya tritiya they are giving importance only to new customers by ignoring old customers. I waited at the showroom more than two hours. I am going to take this issue to human rights as well. Mr. Chetan of vijayawada branch is worst among all....
Complaint comments  Read comments [1]Complaint category Jewelry & Watches

Malabar Gold & Diamonds — complaining about ring

 Aamir Hayat on Apr 28, 2019
My name is aamir hayat. & i am the regular customer of malabar from last 4 years. I bought 1 ring from malabar lulu batha, and it gets bend looses its original shape ‘ while visiting the store they said me this is party wear, your wife cannot wear this ring continuously. They cheated me from last 2 visits. The customer service is like hell there in batha lulu malabar. The indian salesman there he dont know how to talk with customer. I am more disappointed from malabar batha lulu, obviously i will tell all my relatives and friends not to go there.
Because of cheated service there...
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Malabar Gold & Diamonds — antique jewelry color faded

 Kodamala Prasann on Apr 23, 2019
I have purchased antique jewelry (2013) from malabar, kurnool, andhra pradesh. I have only used it occasionally 2 to 3 times... Now the necklace and earrings are color faded to red and white color and the stones are in black color... I've contacted the staff regarding this.. They are saying that antique jewelry is like this only... The only solution for this is i need to give it for maintenance so that they will be sending the jewelry to company... I really surprised by looking at the jewelry it looks like imitation jewelry now......
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Malabar Gold & Diamonds — complaint against an impolite and arrogant manager, nellore.

 N P Rao on Apr 19, 2019
Hello!
We've been regular customers to malabar gold and we've never experienced any problem earlier. But this time we had some issue with our scheme and when we asked the manager of nellore store, he was so arrogant and impolite we don't think those are the qualities of manager and we were really shocked to see such kinda behaviour to your customers, that too with customers who have been regular. We are so disappointed and that disappointment made us decide never to visit malabar anymore. We would appreciate you if you call me take an action against him....
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