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Parimatch India Complaints & Reviews

3.7
Last updated Apr 23, 2024
Complaints 1028
Resolved
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Parimatch India reviews & complaints(1028)

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A
AlpSpectralXylo
Apr 24, 2024
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Fraud acc

My account has been blocked due to fraudulent activity. What fraudulent actions? All I did was to use the functionality of the service: depositing, betting on sports, withdrawing funds. You have no evidence that I am a fraudster and violate the rules of the gaming platform....
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BartuEclipsedWhisper
Apr 24, 2024
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I've tried to deposit money using PhonePe payment system, but it's not working for me. I can't understand what this is related to and I'm trying to figure it out. Did Parimatch stop supporting deposits using this payment system?
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    EnigmaticEnforcer
    Apr 24, 2024
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    I have been betting on soccer for a long time. But today I try to log in to my profile and I see a message that my account is blocked. The reason for the blocking is that I have multiple accounts. This is simply impossible, because I have only one main account, which I use and from which I bet all the time. I do not have and have never had any other accounts. I ask the Parimatch support team to look into this situation and punish all those involved in this blocking.
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      FrostyMage
      Apr 24, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I was alarmed by the unexpected blocking of my account and it really shocked me. I am extremely disappointed that the support team is not responding to my requests, as it is extremely important for me to urgently regain access to my account and get my funds back. I feel completely at a loss as to how to proceed in this situation. I am very happy to be left alone with my problem.
      Apr 24, 2024
      Complaint marked as Resolved 
      I started actively searching for information and communicating with other users who had encountered a similar problem. Eventually, after some experimentation and patience, I found a way to restore access to my account. Support responded, but everything is already working.
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        T
        TechnoTrailblaze
        Apr 24, 2024
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        Delays in processing transactions

        In the past, everything functioned flawlessly and in a timely manner, without any delays. However, now even the deposit and withdrawal processes are delayed for a long time. I would like to find out the reasons behind this change in processing speed. It is important to understand the source of this problem and what the Parimatch team is doing to solve it as soon as possible...
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        suvasish20
        from cuttack, Odisha
        Apr 24, 2024
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        Player ID[protected]
        Diposited Ammount -30000
        Diposited date[protected]
        Respected sir i had diposited Ammount Rs/-30, 000 which was debited from my bank account but not reflected in Parimatch wallet.I contacted to parimatch support via mail.They told my my money refunded to my bank account till 24/04/2024.But still now they don't refund my money.I request u kindly look into this matter and help me to refund my money back.
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          Lakshmi8894
          Apr 23, 2024
          Apr 23, 2024
          This thread was updated on Apr 23, 2024
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          Hi. My name is Gopal and this was my first deposit. I tried to deposit 7000 Indian rupees in my balance and the payment was successful. But still the money was not showing in my account balance. I don't know what can be the reason behind this and I request help from PM staff to help me to get my money credited to my gaming account.
          Apr 23, 2024
          Updated by Lakshmi8894
          my name is Gopal
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            S
            ShackchaShrivastav
            Apr 23, 2024
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            This is my first withdrawal...

            This is my first withdrawal and I was immediately asked for a photo of my documents. Reliable site? I do not like such a requirement that Parimatch casino makes for me. I am a free person and I do not want my data to fall into the wrong hands. Besides that, I believe that the Indian government will be able to track all my activities in this casino and I don't like that at all....
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            E
            EmirhanZephyrGlyph
            Apr 23, 2024
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            I have constant problems with Parimatch tech support. My deposit has not been credited to my balance for several days now, and none of the casino staff even contact me. I wrote them a question, but there is no answer. I am very dissatisfied with this attitude to players. I believe that a casino should work for the players and not the other way around. I urgently need my money so that I can bet on a sporting event that I have been waiting for so long!
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              M
              Mystic7
              Apr 23, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I recently placed a bet at Parimatch, won a good amount of money, but when I decided to withdraw the money, I encountered a delay. The money never arrived to my account on time, I had to contact customer support to sort it out. Customer support told me that I have to pass some kind of verification to be able to successfully withdraw my money. But I don't want to go through any verification, I'm not sure I need it at all.
              Apr 24, 2024
              Complaint marked as Resolved 
              In the end, the verification was successful and I was able to withdraw my winnings without any problems. It seems to be obligatory to do it and only once, which is good.
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                Z
                ZenithVoyager
                Apr 22, 2024
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                My attempt to deposit money to my Parimatch account failed. There is a confirmation of the debit, but there is no money on the account. It's been more than a week since the day of deposit, but the money still hasn't arrived. I don't know how I can contact the casino support team to clarify this situation.
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                  Vortex777
                  Apr 22, 2024
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                  I tried to withdraw Rs 5000

                  I tried to withdraw Rs 5000 from Parimatch as early as yesterday, but I still haven't received any response from them. I need to file a complaint against them regarding this. They asked me to share my bank statement within 2 times and I complied. I have done everything I was supposed to do for verification and I am still on hold waiting to receive a reply, but they keep telling me that the payments department is working on it. There is no...
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                  SereneSpectre47
                  Apr 22, 2024
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                  My account was blocked without any explanation. I have been waiting 24 hours for feedback from the support team, while according to their rules they should respond within two days. I hope for a speedy resolution of this problem I also hope to know the real reason for the blocking.
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                    S
                    StarryDreamscape
                    Apr 22, 2024
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                    I don't get answers to my requests to technical support I send emails to the official Parimatch support email box, and I have never received a reply. I have a lot of questions regarding the way of withdrawing my money, regarding verification, as well as regarding the withdrawal of bonuses. I have not received an answer to any of my questions yet. I want to believe that here the support team of the site helps much better than by e-mail.
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                      J
                      Jagadeepak
                      from Bengaluru, Karnataka
                      Apr 22, 2024
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                      Account id[protected].
                      I made an withdrawal of Rs 20000.00 on 29th January at 18.14pm which is still not credited to my bank account.
                      I have shared all the necessary information and documents with there is not solutions even after 85 days.

                      It occurred on:[protected]

                      This meant that I feel like I am cheated by Parimatch team.
                      The amount of Rs 20000.00 is still not credited to my bank account even after 85days.

                      I need an refund or let them credit it back to my gaming account
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                        shivam9891711
                        Apr 21, 2024
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                        My parimatch id[protected]
                        I have requested withdrawal of Rs30000 rs on 11th april and its 9 days now I haven’t received my money in bank account. I mailed 10 times with bank statement but no response they just type script message. I need your help
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                          *Sengupta*
                          Apr 20, 2024
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                          I don't see many of the games that are written about on the site. Other than that, the online poker tournaments are quite varied and boring. If the PMs don't make any difference, I plan on taking my money and not betting anymore. Yes, I may be a demanding player, but I also believe that a casino should fulfill all my needs and demands!
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                            A
                            AtulMitra
                            Apr 20, 2024
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            My account has been blcked

                            Hi. My account has been blocked. Reason for blocking: having multiple accounts on the site. Why did my work colleague registered 5 accounts and all his profiles are active, but I registered only 3 and now I will never be able to use the site? That's very unfair. Furthermore, all 3 of my accounts have money left on them that no one will give me back now. Just know that when you have more than one account on Parimatch, they will block you and...
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                            Uj\\/\\/al
                            Apr 20, 2024
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                            I bet on Indian cricket every week. But last time I had 2 winning bets and 1 losing bet. So I should have been charged for 2 bets. Instead they charged me for 1 losing bet and did not give me money for the winning bets. What's the point of betting on sports if even if I win I don't get my money? I can only call this experience at PM casino a negative one. I hope that in time the rest of the players will realize it.
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                              M
                              Munigopal
                              from Nellore, Andhra Pradesh
                              Apr 20, 2024
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                              Address:Parimatch
                              Website:Parimatch betting

                              My account has been blocked showing, my money unable to withdrawal, pleese help me, iam Munigopal, Iam playing parimatch last 2weaks with out any problem, suddenly my withdrawal process declined, after declined withdrawal option was not showing, ther pop up displays unfortunately your account has been blocked, without any reason my account blocked, please help me
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