Planet M
2.6
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31
COMPLAINTS

Planet M Complaints & Reviews

L
Life Theme
from Mumbai, Maharashtra
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pf not received

Address:Mumbai, Mumbai City, Maharashtra, 400102
Website:Www.planetmretail.com

Dear sir/mam

My company (Planet m retail ltd) name:-abhishek sharma. Place:-chandigarh) company not providing me uan no or any other information related claim pf

Please help me

Whatever will be done i take a action against it.
Its a serious matter to us.

Name - abhishek sharma
Contact no -[protected]
Mail id - [protected]@gmail.com...
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A
aneri07
from Mumbai, Maharashtra
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Discount displays

Address:Mumbai City, Maharashtra, 400064
Website:www.planetm.in

When i visited the shop, the shorts of puma were kept under the display of 20%off on 1, and 30% off on two. The whole lot was kept under the same display. When i went for billing, the cashier told me its only 10% off. I asked him to cal the manager. The manager told we are only two staff so i cannot change the displays. Again in front of me he went and kept the stock under same display, misleading customers. Above that when i asked him atleast...
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S
Subhaaa
from Agra, Uttar Pradesh
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Mis Selling of product

Address:Kolkata, West Bengal, 700030

On 8-Sep-16, I had purchased a Micromax mobile from planet m at hanuman mandir, at dum dum jn, Kolkata, wb. At the time of selling the sales girl called Rimpa had asked me to purchase appsdaily mobile protection for hasselfree servicing of mobile agains theft or physical dmage. But never disclosed that I need to pay again and again whenever there is any kind of mishap like this as my phone screen got broken. Even it was conveyed that the...
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L
lalwani1
from Mumbai, Maharashtra
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Lava a89

Address:Howrah, West Bengal, 711101

I have purchased a mobile from planet m on 01/10/2016. The product is lava a89. The product is having problems and we complaint it to planet m the very next day. The planet m staffs behavior is very rude to us and they told us the mobile like lava is like that only we cant do anything.

Further they treat customers so badly and there behavior is unacceptable. I strongly recommend to take actions against the staffs and dont...
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S
shailendrakarve
from Mumbai, Maharashtra
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VOX Multimedia Projector Order NO 000765910

Website:Planet M telemarketting

Dear Sir, I had booked “VOX Multimedia Projector “ with cash on delivery option via order no[protected] on Tel no [protected] of Planet M I received it today( 23/09/2015) at 11 am via AWB no DELVDOC143498 . I opened packet and with my IT dept Help installed it . I found that REMOTE is not working at all even after putting new batteries, as also resolution of projector is really very poor, does not look like HD even when we play...
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K
kumarshyam
from Mumbai, Maharashtra
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Inferior quality of Product is available for sale

Address:Bangalore, Karnataka

I ordered a craftwelle set of 6 Bags. I Paid Rs1100 as cash on delivery. All 6 bag are small and very bad quality. Inferior quality of Materiel has been used I complained and asked for return but Customer care People told me that There is no return Policy. My order No:[protected]...
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U
Utkarsh Sagar
from Delhi, Delhi
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Gift not Received and Bad Customer Service

Address:Lucknow, Uttar Pradesh

A SONY PlayStation 3 was purchased from Planet-M, Saharaganj Store on 18/10/2014, Invoice Number: 7264. A speaker was promised as a part of your ongoing Diwali scheme within a month of purchase. I registered the product over Planet-M as asked, but din’t receive the gift product even after 2 months. So I contacted your staff personally and they dropped an email to the requisite in-charge and asked us to wait for a reply. Their was no reply...
+2 photos
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R
Rachit Jain Doshi
from Mumbai, Maharashtra
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products replacement

Address:Indore, Madhya Pradesh

Sir my name is Anita doshi I live in indore I brought a fan heater from planet m 6-1-15 but when I got my product that was not work n I was complaint 6-1-15 n I m still complaning n today is[protected] n still they didn't take any action against my product I m so frustatade from planet m plz help me n taking any action against them...
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P
puja jha08
from Mumbai, Maharashtra
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Defective Men's combo set

Address:New Delhi, Delhi

I purchased Men's combo set from planet m, on 15 Sep 2014, it delivered on 20 sep 2014. On the same time when i checked the items, I was shoked, the bag was torned and defective. All the items was so cheap in quality. I called to customer care, they told me that u will get a call in 24-48 hours. Today is 4 Oct 2014, but no service given by them. I want my cash back, my order no[protected] Puja Jha [protected]...
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G
gopipbs
from Mumbai, Maharashtra
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Over than MRP & Discount amount added to total amount

Address:Mumbai City, Maharashtra

Yesterday I purchased 2 DVD`s from Planet M located at R mall Mulund.

Date:13/10/2013 6:03:48 PM Invoice No: 8674.
Item No.1. MRP 125.00 Discount 19.2% Discount amount Rs.24.
Item No.2 MRP 149.00 Discount 0.0%
Total Unit 2. Amount. 274.00
Discount Amt. -24.00
Sub Total: 298.00.
They Received Rs.300.00 from me.

Today I tried to call the phone 21640349 continuously engaged.br...
+1 photos
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A
amitshetty8739
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF not received

Address:Maharashtra

Dear Madam,

I have discontinue my job from Planet M, MUMBAI on june 2009. after that I clamed to withdraw my pf. But till date not recived. If we are checking it on line it is reflecting "Claim ID : MHBAN[protected]
Status : CLAIM FORM 19 FOR PF SETTLEMENT FOR MEMBER ACCOUNT NO MHBAN[protected] HAS BEEN RECEIVED ON 04.08.2011 IS UNDER PROCESS" how long is the process when my friends have received...
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K
kandatrade
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Planet M DVD

Address:Bangalore, Karnataka

On 05th Feb 2011 I Purchased Planet M DVD Player from Total Mall @ Kempfort, Old Airport Road, Bangalore. After some days some problem was there in that DVD player and i called Customer Care on 26th May and registered my complaint. (Complaint No: BAN[protected]) and they gave Service center address which is in Indiranagar M/s Shree Enterprises. And on 27th May i gave my DVD player for servicing. But till now i didnt recieve my DVD Player....
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D
deepakteja1988
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG PRICE LABEL ON PRODUCT

Address:Mysore, Karnataka

I bought a sony walkman NWZ-E443, black color here in Mysore PlaneM URS Road. The price tag on the box showed 5990/-. He gave me a discount of 3% and sold me the product for 5750/-. Later after i checked the price in the sony official website http://www.sony.co.in/productcategory/walkman-mp3-player , it showed the price as 4990/-. Later i even confirmed with sony centre near by and even they said the price is 4990/- which has got changed...
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N
neerajaraghavan
from Ernakulam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY CARD

Address:Bangalore, Karnataka

I am a regular customer at Planet M and used to have the Xtasy card (if that is what it was called) regarding which I have corresponded with you in the past.

Recently, (on 8th June, to be exact) I visited your Brigade Road outlet, and purchased CDs worth Rs 2,661/-. When I produced my Xtasy card, the salesperson (Vignesh, I think his name was) told me that there was now a new card which he would give me a form to fill in and...
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G
glencrasto
from Mumbai, Maharashtra
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delay in phone repair

Address:Mumbai City, Maharashtra

hello,

i had purchased a mobile handset nokia 5800 from planet m store in vikhroli mumbai . it is in warranty period . its been one month since i gave the phone to them for repairs of my handset touch screen problem but they are not returning the phone back to me giving me silly reasons . please guide me what do i do.i have the job sheet, warranty card . my email id is [protected]@gmail.com...
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mohit munjani
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective mobile

Address:Mumbai City, Maharashtra

i am living near charni road around a year before i had bought a mobile handset sony ericsson F305 from planet M charni road branch. mobile was purchased in february 2009 in a scheme of 1=2 years warranty after 4 months that is in june mobile got a wiered problem of ear-speaker,keypad and display altogether .Ear speaker of the mobile stopped working alongwith display problem. i gave mobile in planet M of charni road branch for service. They...
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N
nirav0459
from Mumbai, Maharashtra
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after sale services

Address:Mumbai Suburban, Maharashtra

planet m company lakes in providing after sale services.the co had given 2 years warrenty on mobile.but in 2nd year my mobile face problem regarding simcard not founding.the co not repair my mobile.even manager of planet co is also rude to the customer...
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2
24adithya
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate Selling of products

Address:Pune, Maharashtra

Since i have brought micromax q5, i haven't been able to use any of the IM's like GTalk, NimBuzz, eBuddy, FaceBook (like one-touch FaceBook ), etc ..when i contacted Planet M (from where i purchased my mobile) for an exchange, they initially agreed to exchange it for another Q5 but when i reached there, they said micromax is not in the exchange programmee.. I showed them the bill and warranty receipt in which it is clearly mentioned...
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R
raazzendra
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Invoice Date and Warranty Period.

Address:Pune, Maharashtra

I have purchased Nokia 5800 Xpress Music mobile handset from Pune Branch of Planet M.


Dated: MARCH 2010

With 1 years warranty.

I have purchased the phone on MARCH 2010.

I went to Nokia Care to resolve my display problem in my handset on 3rd April 2010.
Nokia care told that your One year warranty has been expired on feb 2010.
Means 1 months before the invoice...
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Sushant Saurav
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude staff behaviour and substandard product

Address:Mumbai Suburban, Maharashtra

I had purchased a mobile phone, model W-595 from Sony Ericsion, from planet m in Inorbit Mall, Malad, Mumbai, on the 14.02.2009. With the set I was provided additional warranty for two years.

The set witnessed some minor problem in March 2010, the speaker did not work when the set was slided open.

I went to give the handset to be repaired under warranty at Planet M. The official there Mr. Rupesh blatantly refused...
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Ashwin Kotian
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Credited points in my Planet m card

Address:Maharashtra

Hi,
I have purchased Hangover watches from Planet M Malad Inorbit mall.I had a Planet M Card with me and I gave it to for the credit of points.It was said to me my card i not visible in the system, hence they vil credit the points manually in the system, but i checked the points after a week and my points was still not credited.Hence after 2 weeks i went to same place for complaint and again it was said to me that points vil b creited...
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M
manavsain
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Refund voucher

I stay in Nerul (E), Navi Mumbai. There is a "Planet M" shop/outlet near to my place. I always purchase CD/DVD's from this shop for more then a year and I am regular and good shopper over here.

In January 2010 month, I have purchased various CD's/DVD's worth more then Rs.1600/- from this shop and within 1-2 days I have returned 2 of the DVD's. They have accepted it as it was still packed but they...
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Y
Yash Kamble
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Proper service

I have purchase Micormax X280 mobile form Palnet M , Mira Bhayander Road on 5 Nov 2009. As per the selseman ( ?) the cell is good and have 15 days standby mode battery capacity. but when i use this cell i found that battery get low with in 2 hrs. when i went to replace the piece they have replaced my mobiles Battery. but the problme remain unsolved.
Now when i went to the shop for servicing they are not reday to take any resposibility...
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K
kaushik ghoshak
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product and behaviour

Hi,
On saturday 19/09/09 I purchased a mobile handset of another worthless company Samsung from the Great India place noida branch of Planet M.
They displayed an e1410 model to me and sold me e1930. Which they said is the same product with a new look (it looks the same as the former one except the navigation key). However my model never had a bluetooth and memory card in it which was not told to me.And when i realised the fact...
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Aniruddha Singh
from Pune, Maharashtra
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Warranty Related

I bought a Sony F305 with a two year Manufacturer's warranty from a Planet M outlet in Manisquare Mall, Kolkata.

Within 6 months there was physical damage to my phone which makes the warranty void. I am supposed to incur the cost of the repair which I'm ok with. But is it not the responsibility of the outlet to atleast have the piece sent to Sony Ericsson service center? Or can they deny that too?

I...
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amit kadam
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service related.

to whom so evr it may b concerned...

I am resident of kalwa, i purchased philips go gear SA-2825, from kalwa planetM store-052A.
from past 5 days it is not working properly, so i contacted d Manager he told me it is not his concern.
I purchased it on[protected] and in voice no-780. During the time of purchase he told me he will do the needful if any thing goes wrong, and now he is totally disagreeing that. He...
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Manish Kumar
from Bengaluru, Karnataka
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No full information about product

on 13 Aug 2009, , i asked for the new arrival 'movie' for Kameney. unfortunately it was not released yet. the operator handed over a mp3 cd worth rs160. when i came to know about it i have open the label and it was not specified that it is a VCD or mp3 CD, i asked them to return it but they abuse me and i decided to talk to the head. he also did the same and i asked him for number of main branch. he talked me in a wild manner and...
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Akash Khattri
from Agra, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

planet m is worst

i'm purchasing my mobile sliding phone of virgin mobile from PLANET M "CHOWK" BRANCH in LUCKNOW and after 25 days my phone loudspicker is not working, than we complant to same outlet than store guys taken my handset at 2nd april and give me a job sheet against the handset, and till 1 may 2009 they did not give my set and within one month i was visiting more than 15 times to planetm and every time store guys says you come on...
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L
Lim Chee Keong
from Mumbai, Maharashtra
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Fake music record purchased at Planet M

I have brought a music CD from Planet M, Mumbai, Powai

Name of record: Top 50 Soft Rock Hits mp3

I realise the singer, music are not from original singer but some funny voice, local singer???

Please assist to response where shall i lodge my complain?...
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S
simonsays
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SOLD USED PHONE

This is to bring into your notice that on 28th Feb 2009 i went to Planet M Retail Ltd-Mani Square Kolkata Shop and bought a Motorola EM-30 Phone. I paid the full money and then in front of them i opened the Box and discovered that the Phone was a Used one, on asking them they said its not a Fault from their side and it has come from the Warehouse Like That. I found several SMS of Dated 18th Feb 2009 and few Contacts that were saved earlier,...
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