Race Car Helpline Complaints & Reviews

I am having the subscription for emergency services by RACE. I got my tyre puntured at 5:30 pm and on put the complaint same time . But the service is provide to me after 1:30 hrs . This time is too much , on complaning at the call center , the representative said its the service for the area where no alternative is present . This really annoying ....

I have used race car helpline service for my car since one year. Once I called them up to change my punctured car tyre they assured me that their person will reach me within half an hour but when noone reached me even after one hour I called up again and this time they told me that the mechanic can reach me anytime and they gave me his phone no too. when I called up the mechanic I was surprised that his number was switched off. I again called...

I WAS TRAVELING FROM DELHI TO NOIDA VIA MAYUR VIHAR, MY CAR I.E. FORD IKON GOT OVER HEATED AND I WAS WITH WIFE AND KIDS . I GAVE A CALL AT 07:35 PM AND WAS TOLD THAT THE CAR SHOULD BE THERE BY 30MINS. AFTER 45 MINS I CALL UP AND ASK, BEEN TOLD WE WOULD CALL BACK AND AFTER AGAIN 15 MINS THE ANSWER WAS PLS DON'T DISTURB ME PLS CALL AT THE OTHER NO. AT WHICH U LOGGED A COMPLAINT BELONGING TO THE SAME COMPANY AND THE GUY WAS VERY RUDE. THEN...

I am Vijender Jain. My Customer ID of Race Car Helpline is SDL-8067 and my car no. is DL3CAG-0412. As per commitment with me by race car helpline to erect my car as and when required in Delhi and NCR. But today (11/04/09) at 17:50 hours my car got puncher on road and I was with my family. My son was suffered with fever. In trouble time I called on Race Car Helpline to help me but they ask to reach within 30 minutes. But they don’t reach...

I am a consumer of RACE Car Helpline Delhi from last three years. My consumer number is 1829 and my membership starts from March 2008 till March 2009. Last year in July when I was in Central Delhi area, I ran out of petrol, I called for petrol. The RACE helpline people took around one hour in reaching to me. A passerby came forward and helpd me. He gave me aruond two liter petrol from his stock. Meanwhile RACE help also arrived there. I asked...

I had subscribed to the RACE car helpline on 24/8/08. The RACE company had sent their Franchise sales agent from Waris Associates to my residence. The amount was paid to the person and the Sales agent gave a receipt to that and also told me and wrote on the receipt that on payment of Rs.365 I wshall be getting service from 24/8/08 to 23/11/08.

I was travelling from Dwarka to Residence in Delhi on 9 Oct 08 with family at 4 am...