Rajasthan State Road Transport Corporation
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COMPLAINTS

Rajasthan State Road Transport Corporation Complaints & Reviews

Pnr: xdlhj[protected]
Journey start date: 10/11/2019

Due to technical errors on their site could not cancel the ticket. Then tried calling on there multiple customer care numbers given on the site, they were not reachable. Then, at last, i sent email to [protected]@gmail.com, rsrtc. [protected]@gmail.com requesting for cancellation and refund. But still no body has responded to the email, customer care is not reachable,...
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Sanjeevram
from Mumbai, Maharashtra
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conductor and driver are so rude and delayed the bus

To RSRTC Depot Udaipur and Chief traffic Jaipur,

On 27 August 2017, I am traveling from Udaipur to vadodara through your sleeper coach bus ( Udaipur to shirdi bus number RJ 27 TA 4066), it's a general practice that if passenger pay all the fare charge then the service provider have to provide there BEST SERVICE in any circumstances but in my situation it was very pathetic to choose the RSRTC, the conductor and driver are...
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v6s666
from Bengaluru, Karnataka
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Loot on dhabas with the help of conductors and drivers

Address:Jaipur, Rajasthan
Website:rsrtc.rajasthan.gov.in/index.php

Respected sir
Loot on dhabas with the help of conductors and drivers
I am vijay sharma, c/o tagore pub. School, nangal choudhary, dt - mahender garh, haryana-123023, ph - [protected]. I found this complaint about loot of passangers at dhabas by owners, conductors and drivers of rsrtc. On facebook. Please read below and take action agains the culprits. Dhaba owners charge atleast 25% more than the printed rates on food items....
+3 photos
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Amit_mishra1
from Jaipur, Rajasthan
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Reimbursement of accident occur during travel of volvo mercedes of rsrtc

Address:Jaipur, Rajasthan
Website:www.rsrtc.rajasthan.gov.in

दिनांक 16.05.2014 को राजस्थान राज्य पथ परिवहन निगम, जयपुर की वोल्‍वो मर्सिडीज बस से जयपुर से शिमला की यात्रा के दौरान दिनांक 17.05.2014 को सुबह चण्‍डीगढ् से शिमला जाते हुए कुमारहट्टी...
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9930073244
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for ticket due to cancellation of service not received

Address:Rajasthan

I had purchased ticket for Volvo (A/C) Bus of RSRTC for travel to Udaipur to Jaipur on 4/29/2012. Upon visiting the State bus stand in Udaipur I was informed by the official that the bus service got cancelled. This was utter negligence on RSRTC's end for not informing that the service was cancelled till date no refund provided. I was unable to make my journey then to Jaipur and my entire trip was ruined due to the negligence. Now after...
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Ankur Tak
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor management,behaviour with customers

I am writing this complain sitting at Bikaner House for past 3 hours.I was forced to sit coz there are no buses available before waiting for 3-4 hours , no matter what time you reach.This is same scenario on most of the days and especially weekends ( Friday onwards ).When RSRTC is aware that there would be rush on these days then why don't they take a precautionary step to arrange for more buses to give comfort to their passengers.On...
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