Rajdhani Express
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Rajdhani Express Complaints & Reviews

Rajdhani express is suppossed to be special train of Indian Railways...the foods served are of very poor quality...inspite of changed made regarding caterers the food standard have gone down considerably..I travelled with my family by 12314..New Delhi to Sealdah on 31/03/2015 & again by 12313...Sealdah to New Delhi.. ON 06/04/2015 .the food served were uneatable...WHY CANT THE INDIAN RAILWAYS GIVE THE CATERING RESPONSIBILITY TO THE PEOPLE WHO SERVES FOOD IN AIRLINES? atleast the quality will be good...the railways have started charging extra for food so it is their responsibility to serve better quality food...it is pathetic to travel by such train..same is the case with Duronto express...when the things are going to change only God Knows..
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    MY FATHER BIMAL KR SEAL AGED 83YRS ALONG WITH FIVE OTHER SENIOR CITIZEN WAS RETURNING FROM DELHI TO KOLKATA ON 11/03/2015 BY NW DELHI SEALDAH RAJDHANI EXPRES (TRAIN NO.12314, PNR NO. [protected]) . TRAIN DEPARTED FROM DELHI APPROXIMATELY 4 HOURS BEHIND THE SCHEDULE-(DEPARTED AT 20:22 INSTEAD OF 16.25) .EVENING SNACKS WAS NOT PROVIDED. EXTREMELY POOR QUALITY DINNER. NEXTDAY THE TRAIN ARRIVED AT SEALDAH STATION AT AROUND 14.30 P.M. BUT LUNCH SUPPLIED ON THAT DAY WAS RICE AND DAL ONLY . HOW SUCH FOOD WAS PROVIDED IN SPITE OF KNOWING THAT THE TRAIN WILL ARRIVE LATE AS THE SCHEDULED DEPARTURE FROM NEW DELHI WAS 4 HRS DELAYED FROM THE VERY BEGINNING. MOREOVER ONE BAG WAS STOLEN FROM AC TWO TIER (AI COACH BERTH NO.1) ANDTHE THEFT WAS REPORTED TO TRAIN MANAGER . VERY POOR CLEANLINESS OF THE TOILET ------PRIME MINISTER"S VISION(SWACH BHARAT) CANNOT BE FULLFILLED IF SUCH THING CONTINUES
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      SIR, MY SON IS TRAIVILING IN RAJDHANI. WHEN HE ASKED EXTRA WATER CATER STAFF CHAGED EXTRA WATER. PLEASE LET ME KNOW HOW MUCH WATER IS AUTHORIZED ACCORDING OF DITANCE. TRAIN NO. 12434 DATE OF JOURNEY 10 DEC 14 PNR NO. [protected] B-2 SEAT NO 18 &19 JOURNEY FROM NZM TO NAGPUR.
      Aug 14, 2020
      Complaint marked as Resolved 
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        Train number 12424 traveling from delhi to gwahati, in coach b4 2 passangers are drinking alcohol smoking and abusing... It's been almost 3 hours and nonodody comes for check... IM a girl alone next to them and iam scared to death.where is the security????shame on the staffs, the pantry people are not saying anything.is rajdhani so unsafe???
        Aug 14, 2020
        Complaint marked as Resolved 
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          Dear Sir/Madam, I want to lodge a complaint regarding the FOOD SERVED in Rajdhani Express bearing train Number 22812, which ran from New Delhi- Bhubansewar on 14th of November and reached Cuttack on 15th of Novemeber.My mother who was traveling on it, bearing PNR number [protected] - after consuming the Food suffered from Food Poisoning and is now serious.I would request the Concerned authority to take immediate steps regarding it. Regards.
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            The food provided by Rajdhani express is not of good quality, i think when Indian railway cant provide good quality food they should have an option of without food, the quality of seats is not good, Indian railways is making huge amount ofprofit but the service they provide is pathetic as Indian is an emerging economy but its of no use if the government can't provide better services to its citizens.I went to Spain last year n travelled in train, the quality of seats, the food they provide is awesome, i dont think that Indian Railways will match that quality in next 50 years.
            Aug 13, 2020
            Complaint marked as Resolved 
            Never never travel in rajdhani express, super fast and super bad.
            I travelled[protected] from delhi to b'lore .till 9.30 food was not served.
            Having checked many times 9.45 food comes.lousiest food in the world.train is very very dirty including the toilets.at 10.15 after serving food i was fast asleep very hungry, the food was so bad that we coiul'nt eat.the server wakes me up and was asking for service charges.i told him we are paying for the food, railway is paying you for the lousy services and top nof that u r asking us, just get out i told him.
            Next day something called tea they served, i cant express it.
            there are so much rats n warms many people asked for complaint book but they didn ready to give complaint book and one thing they served afternoon food in night
            After receiving so much complaints also why cant you take some action and rectify the complaints, you dont see customer satisfaction only money is seen.
            Such a costly train also.
            I am very sorry about our indian railway service.TRAIN NO...12494
            [protected] HARI RAM SETHI
            [protected] MITHLESH SINGH
            [protected] T. K. READDY
            [protected] ASHISH YADAV
            pls do action
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              Rajdhani Express — COMPLAINT AGAINST BANGALORE RAJDHANI STAFF

              I travelled via train no. 2429 from Bangalore[protected]:20 hrs to Hazrat Nizamudeen[protected]:50 hrs vide PNR no....
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              Why harrassing like this? is it for all indian passangers?

              The tickets booked on 17th April 2010. The following RAC 9 and 10 is hanging since 25th April. one of the passengers is 73 years old lady patient and others are also females. Why harrassing like this? is it for all indian passangers?

              Date of Journey: Sun May 09 Class: AC 2-tier
              Passenger 1: RAC 9 (Booking Status: W/L 9,GNWL)
              Passenger 2: RAC 10 (Booking Status: W/L 10,GNWL)

              Date of Journey: Sun May 09 Class: AC 3-tier
              Passenger 1: RAC 17 (Booking Status: W/L 43,GNWL)
              Chart NOT Prepared
              Aug 13, 2020
              Complaint marked as Resolved 
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                SIR
                Since my childhood i have heard that rajdhani express is pride of nation but on 27th march in h,nizzamuddin bangalore rajdhani no. 2430 was the worst experince of my life in train journey.
                these are my few complaints against indian railways,

                1. Behaviour of catering staff was pathetic, they behave rudely and some time use abusive language on asking for extra meal.

                2. Quality n quantity of food served in rajdhani exp. was very poor, unhygienic, not up to standards . Food given in all 3 meals was so less in quantity that passenger have to starve in journey or buy food from the station vendors.

                3. only 1 news paper was given between 4 passengers of A2 31,32,33,34.

                4. On asking for mineral water bottle the catering staff have shows the railway policy that only 1 bottle water is authorized for 20 hrs journey and total 2 bottles of water was given for journey of
                36 hrs from delhi to bangalore, for extra bottle of water u have tro pay 12 rupees per bottle

                IF A PASSENGER HAVE TO PAY FOR WATER IN RAJDHANI EXPERSS, THEN WHY SHOULD WE BOOK TICKET IN RAJDHANI.

                according to medical book of harrison '' MINIMUM REQUIREMENT OF WATER FOR A ADULT HUMANE BODY IS 3 LITRES, AND IN RAJDHANI EXP. ONLY 1 LTR WATER IS GIVEN IN 20 HRS,
                WHICH CAN GIVE RISE TO POTENTIALLY LETHAL MEDICAL CONDITION -- DEHYDRATION, HYPOVOLEMIA AND PASSENGER MAY COLLAPSE DURING SUMMER.''
                IS IT MEDICALLY AND MORALLY RIGHT ?

                RAJDHANI EXPRESS IS PRIDE OF NATION BUT BECAUSE OF SERVICES PROVIDED IN IT MAKE US ASHAMED OF CALLING IT AS PRIDE OF NATION.

                SO ITS MY HUMBLE REQUEST TO INDIAN RAILWAYS TO PLEASE UPGRADE THE STANDARDS OF RAJDHANI EXPRESS.

                aqll these complaints are logged in complaint register with train suprindentant so please take appropriate action

                passenger name -- shailendra singh
                train noi.-- 2430
                date of journey -- 26 march 10
                name of train -- h nizzamudin bangalore rajdhani
                pnr no,.[protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                SIR,
                I wastravelling by train on 2421 rajdhani but there was no mobile charging point aswell only one bottle of water was supplied to us.so make justification.
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                  I was travelling with my old father - 82 years, sister and nephew in 2AC, by 2952- Rajdhani Express on 9th October, 2009.(A4-52, A4-53, A4-50). The TTE/Conductor Mr. R.K. Tewani, behaved in rude manner. a compliant dated 15/10/2009, already lodged with the G.M W.Rly. Mumbia. but noting has been done and i suspect that the said complaint is managed by the concerned TTE. Despite comlaint, the said TTE is still working on the said Rajdhani train. i have received a reply bearing No. C358/100/105/3/12/AC(C)/09-10, dated 15/1/2010, from mr. Suresh Barmecha, SCM (Ctg), which only narrats my contents, does not speak a single word on the action taken by the raiwlays. Is there anybody senior Official of the Western Railway or Rail Board, who can look into the matter personally and take appropriate action against the said TTE / Conductor of Rajdhani Express for his rude behaviour. thanx.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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