Rajdhani Express
1.2
Submit a Complaint
57
COMPLAINTS

Rajdhani Express Complaints & Reviews

S
Satyajit1234
from Siliguri, West Bengal
Feb 24, 2022
This thread was updated on Feb 24, 2022
Report
Copy

Bad service, unhygienic bathroom water logged. and sticking.

I am traveling in Delhi Dibrugarh Rajdhani originated from Delhi on 25th MAy 2017. Its the worst Rajdhani experience I ever had. Pathetic service, bad coach B12, Bathrooms stinking bad, waterlogged. 2 bathrooms are permanently locked god knows for what reason. Its nothing better than a local train. Paying heavy amount for most pathetic service. It seems railway is just devicing ways to earn money, and device deteriorated over time....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pallabjyoti goswami
from Lala, Assam
Report
Copy

Old blankets to be used

Address:Kamrup Metropolitan, Assam, 781037

Please note that I am still trevelling through Rajdhani 12424 from ghy to Tinsukia on a confirmed coach/ bearth but I have been told to use the old blankets which are used by some other traveller during the journey. We have used this train for its reputation and even paid full amount. Still I have been asked to use it. Really feeling sad about the train and its coach cleaningness. Required your intervention for the same and if it is not resolve...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaurya Nagpal
from Delhi, Delhi
Report
Copy

Worst order of food

Address:New Delhi, Delhi, 110064
Website:www.irctc.co.in

Sir/madam i travelled in rajdhani express (22691) on 23rd of march 2017, from Bangalore to delhi . I want to complain for food served in train during my journey.
The food in the train was of worst order . It was as bad that if i had an option to opted for food and pay for it i would not pay even a single penny. It would better to give an option to passenger opt for food OR pay less for their journey. My experience with rajdhani express...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Salen
from Delhi, Delhi
Report
Copy

No announcement coming on station

I m travelled 12432 rajdhani express but so poor experience in Indian railway .whenever I want to Ask by train staff next station name nobody satisfied me, then I thought lets use mobile net but badluck again network not available in moving train.Now I m decide to in future we will not use rajdhani train . BUT ONE QUESTION. For railway minister can we r not provided announcement system in coaches for rectify this problem if avilable then...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nehalakhs
from Varanasi, Uttar Pradesh
Report
Copy

No proper management...pathetic service

Looking at the number of complaints on this website i am sure i am not the only one complaining. I am travelling in sealdah rajdhani 12314. My seat number is 33 of coach b12. I am a regular travelling passenger with rajdhani express. It had been a very good n luxurious train people would like to travel in. So long i never thought about carrying food along with me because i am traveling in rajdhani and i am very confident that i will get a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaustav Aditya
from Kolkata, West Bengal
Report
Copy

Poor food and under quality service

Address:New Delhi, Delhi, 110001

I am travelling by delhi to sealdah rajdhani express in AC three tier on 20th december 2016. The food served here is under quality and cold. Not all food items are provided in the meal dont know why like bread is given breakfast with out jam and butter. The water for tea is cold. No option for coffee. Water bottle provided with broken seal cap and many more. The charge of ticket is on rise while service and food quality is detoriating. Why...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anupam Roy
from Mumbai, Maharashtra
Report
Copy

Stale food in rajdhani

Address:New Delhi, Delhi

I was given stale food along with other passengers, a stale chicken in rajdhani express on 21st of july 2016 by umesh rai and his contractors and abused me when i did not pay them hefty "tips" had to be hospitalized for 4 days and i ask compensation of 1 lakh compensation, b7 52 seat number, pnr number [protected], attendant told me as passengers are not there in rajdhani delhi to sealdah so foods are stored for even 7 days so to prevent food...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tamal som
Report
Copy

Freeze facilities for medicine

I'm travelling from Sealdah to new Delhi today in 12313 Sealdah rajdhani exp at couch number B7, seat number 55. I carry some expensive medicines which needed some cold temperature. While I asking the catering provider at couch no B7 for freezing my medicine he is ignoring to take my medicine. So I need an urgent help. Please arrange the same for me....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
TripathiRishi33
from Gurgaon, Haryana
Report
Copy

Charging socket

Website:www.indianrailways.gov.in

No charging socket at side lower and side upper birth.
Dear railway maintenance incharge,
First time i am travelling in rajdhani exp from bangalore to new delhi.
I got lower birth, didn't found any nearby charging socket.
I thought, its better to travell in sleeper coach in other train rather than travelling in rajdhani exp.
You must arrange a separate charging facility for each individuals.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Wellwisher100
from Mumbai, Maharashtra
Report
Copy

low quality of food, staff asking bribe in Rajdhani and Tamilnadu Express

Respected sir, we had travelled in Raldhani train last month (towards Tamilnadu).we have complaints for many things. 1. Over all Food served war very low in quality. Meals on wheels supply is very worse now. 2. lime water served was very bad.i think 80% people did not drink and discarded with one sip. 3. Ice cream was served at 10.00pm.so around 90% traveller had returned it. 4. before six o’ clock tea a was served. many told to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jass91
Report
Copy

cooling temperature

the AC temperature in train is very low. It feels so cold in 3 tier train. We have told them many times to increase the temperature from 22 to 26 but no one listens in Delhi to Bangalore rajdhani train and vice versa. Train number 22692 and 22691. Can't sleep in so much cold. It is suggested to tell the train workers to kindly keep the temperature at 26 only. We don't want to be caught by fever....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
drbaptist
from Shahada, Maharashtra
Report
Copy

Pathetic Service & Dirty (Disgusting)

Address:South Goa, Goa

Looking at the number of complaints on this website i am sure i am not the only one complaining. It appears that the railways and especially Rajdhani management do not plan to improve their pathetic services. This is like cheating passengers by giving us false promise of a good service. I do not understand why they even call it a "premium Train". It is not even a distant shadow of a true Premium train. If this is India's...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Address:New Delhi, Delhi

Rajdhani express is suppossed to be special train of Indian Railways...the foods served are of very poor quality...inspite of changed made regarding caterers the food standard have gone down considerably..I travelled with my family by 12314..New Delhi to Sealdah on 31/03/2015 & again by 12313...Sealdah to New Delhi.. ON 06/04/2015 .the food served were uneatable...WHY CANT THE INDIAN RAILWAYS GIVE THE CATERING RESPONSIBILITY TO THE PEOPLE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
biswaroop seal
from Kolkata, West Bengal
Report
Copy

POOR QUALITY FOOD, THEFT IN AC 2 TIER AND POOR CLEANLINESS

Address:Kolkata, West Bengal

MY FATHER BIMAL KR SEAL AGED 83YRS ALONG WITH FIVE OTHER SENIOR CITIZEN WAS RETURNING FROM DELHI TO KOLKATA ON 11/03/2015 BY NW DELHI SEALDAH RAJDHANI EXPRES (TRAIN NO.12314, PNR NO. [protected]) . TRAIN DEPARTED FROM DELHI APPROXIMATELY 4 HOURS BEHIND THE SCHEDULE-(DEPARTED AT 20:22 INSTEAD OF 16.25) .EVENING SNACKS WAS NOT PROVIDED. EXTREMELY POOR QUALITY DINNER. NEXTDAY THE TRAIN ARRIVED AT SEALDAH STATION AT AROUND 14.30 P.M. BUT LUNCH...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bijaysunil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SUPPLY OF WATER IN RUNNING TRAIN

SIR, MY SON IS TRAIVILING IN RAJDHANI. WHEN HE ASKED EXTRA WATER CATER STAFF CHAGED EXTRA WATER. PLEASE LET ME KNOW HOW MUCH WATER IS AUTHORIZED ACCORDING OF DITANCE. TRAIN NO. 12434 DATE OF JOURNEY 10 DEC 14 PNR NO. [protected] B-2 SEAT NO 18 &19 JOURNEY FROM NZM TO NAGPUR....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
poojasharmaa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

two passengers drinking alcohol and abusing

Address:New Delhi, Delhi

Train number 12424 traveling from delhi to gwahati, in coach b4 2 passangers are drinking alcohol smoking and abusing... It's been almost 3 hours and nonodody comes for check... IM a girl alone next to them and iam scared to death.where is the security????shame on the staffs, the pantry people are not saying anything.is rajdhani so unsafe???...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Iris Ada Kzk
from Angul, Odisha
Report
Copy

Stale food served in Superfast Rajdhani Express

Dear Sir/Madam, I want to lodge a complaint regarding the FOOD SERVED in Rajdhani Express bearing train Number 22812, which ran from New Delhi- Bhubansewar on 14th of November and reached Cuttack on 15th of Novemeber.My mother who was traveling on it, bearing PNR number [protected] - after consuming the Food suffered from Food Poisoning and is now serious.I would request the Concerned authority to take immediate steps regarding it. Regards....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saurabh1234567890
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOTORIOUS THEFT

Address:Uttar Pradesh

The food provided by Rajdhani express is not of good quality, i think when Indian railway cant provide good quality food they should have an option of without food, the quality of seats is not good, Indian railways is making huge amount ofprofit but the service they provide is pathetic as Indian is an emerging economy but its of no use if the government can't provide better services to its citizens.I went to Spain last year n travelled...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ram Lal
from Udhampur, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT AGAINST BANGALORE RAJDHANI STAFF

I travelled via train no. 2429 from Bangalore[protected]:20 hrs to Hazrat Nizamudeen[protected]:50 hrs vide PNR no.[protected] along with a group of five family members seat no.15,16,23 and 31 of B2 coach and 55 of B5 coach all in AC3 catagory.
On the way at about 01:00 hrs on the 24-25 June 2010 night, a bed roll attendent of B2 coach Sh. Ashok Niwani, under the influence of liquor, PASSED URINE on the face of female passenger...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
annd_gri
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PNR confirmation Intentional Delays

Address:New Delhi, Delhi

Why harrassing like this? is it for all indian passangers?

The tickets booked on 17th April 2010. The following RAC 9 and 10 is hanging since 25th April. one of the passengers is 73 years old lady patient and others are also females. Why harrassing like this? is it for all indian passangers?

Date of Journey: Sun May 09 Class: AC 2-tier
Passenger 1: RAC 9 (Booking Status: W/L 9,GNWL)
Passenger...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
billubadshah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor standards of rajdhani express

Address:Bangalore, Karnataka

SIR
Since my childhood i have heard that rajdhani express is pride of nation but on 27th march in h,nizzamuddin bangalore rajdhani no. 2430 was the worst experince of my life in train journey.
these are my few complaints against indian railways,

1. Behaviour of catering staff was pathetic, they behave rudely and some time use abusive language on asking for extra meal.

2. Quality n quantity of food...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manoj D. Mujumdar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour

I was travelling with my old father - 82 years, sister and nephew in 2AC, by 2952- Rajdhani Express on 9th October, 2009.(A4-52, A4-53, A4-50). The TTE/Conductor Mr. R.K. Tewani, behaved in rude manner. a compliant dated 15/10/2009, already lodged with the G.M W.Rly. Mumbia. but noting has been done and i suspect that the said complaint is managed by the concerned TTE. Despite comlaint, the said TTE is still working on the said Rajdhani...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DR P P RAMESH KUMAR
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE

Sir/Madam,
We were passengers of Rajdhani Express 2431 on 14 01 2010 from Thrissur to Kota -Coach B 8/ 3A/1, 2, 4 births. (Our ticket was from Trivandrum to Nizamuddheen)
We were supposed to be served with one bottle of water per person for first 20 hours along with the food. They never bothered to serve us water and we were literally forced to beg for a bottle of water! Not a single passenger in the coach was given water without...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anurag Gupta
from Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irregularitis in train

sir,
I Anurag Gupta traveled from Rajdhani express which you people suggest as the best train in india.
i traveled on 4 oct 2009 from bangalore to nizamuddin(Delhi). The train was such a scrap that when it was raining outside, the rain water was coming in from most of the glasses in the compartment, the coach was B1 and the birth was 55 Side lower, in my life i have never been through this sort of journey where no one is to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudeep kr paul
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

supply of Drinking water bottle

Dear Sir,

I have the honour to inform you that while traveling with my 3 nos of family members bu 2424 Rajdhani express from new Delhi to New Coochbehar your staff Supplied only 4 nos of drinking water bottles worth Rs 15.00 / bottle in market during our journey from 2.20 PM of 30/09/09 to 2-30 PM of 1st Oct/2009 . That sir My reservation was upto Dibgrugarh instead of New coochbehar and that was under TATKAL CLASS IN AS-3...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
KURIAN
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

URGENT NEED OF STOP AT KAYANKULAM FOR RAJDHANI EXPRESS

Respected sir,

I here by request you to issue a stop for TVC - NZM RAJDHANI EXPRESS at Kayankulam on behalf of all malayalies in QUILON, ALAPPUZHA AND PATHANAMTHITTA DISTRICTS.

THE ABOVE SAID TRAIN IS HAVING STOPS AT ERNAKULAM, TRICHUR, SHORNUR, KOZHIKODE & KANNUR.

BETWEEN TRIVANDRUM AND ERNAKULAM THERE IS NO STOP FOR THIS TRAIN.

I hope the respective authorities will understand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Degraded service...

Sir,
I was a frequent traveller by the Rajadhani express.my first option to go by was always by Rajdhani.But few years ago, they have altogether degraded the quality of service in these trains that i now avoid going by trains altogether.The quality of food in Rajdhani Express is just pathetic.I used to frequently travel in long distance trains such as Trivandrum to NewDelhi Rajdhani Express.Do they think the passengers travelling...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy

Rajdhani Express Recent Comments