Sofa Italia Complaints & Reviews

I booked an L-shaped sofa-cum-bed in an exhibition in Goregaon, Mumbai on 29 May 2016 from Sofa Italia's stall. There were a lot of exhibitors but I needed my sofa in a hurry as we were going out of town. Sofa Italia's Rohit ([protected], [protected]) promised us that he would deliver it in 3 days (max within a week). He even wrote it on the invoice copy (photo attached) and told us not to worry. Unfortunately, the sofa didn't come for over...

I have ordered an sofa on 11th june 2016 in hitex exhibition hyderabad. Its been almost two months now and i have not yet received my sofa.
No one response properly when i call them. I have to keep quite as i have already paid an advance of 25k to them. We don’t have any option to cancel the order even after delay

No suggest no one to by any product from sofa italia as they are worst in customer care and talk rudely...

I have booked sofa set of mrp of rs.44, 000/- on 18/06/2016 to be delivered within 3 to 4 weeks from booking date, the advance of rs.20, 000/- has been paid in the exhibition at coventational hall ahmedabad on 18th and 19th of june 16. The sofa set has not yet been delivered after 42 days from the date of booking.
We are giving 20 calls everyday for which they are not responding. No response has been received by the sofa italia.br...

Booked a sofa set and 2 recliners with sofa Italia in Hitex exhibition on April 16th with delivery on April 30th. After a month, they asked me to pay 18000rs and he would not guarantee that there wont be any damages or wait indeterminately. I was shocked to hear such comments because they promised to deliver and they are responsible for delivery a good product. He was not even remotely apologetic about the delay and ranted about how other...

Vide order no. TF509 dated 01/05/2016 we had booked Malaysian model trolly cum bed for Rs. 29000/- with delivery within 3 weeks with following specifications:
Body - Chocolate brown CL
Seat -Fab-Sunrough-lister (book no 60 sr. no. 11)
Cushion- FabFurnish Lister (book no 60 sr. no. 12)
during Times of India Furniture fair.
We paid advance at the time of booking sofa.
Till date delivery is not made...

I booked a sofa cum bed and a showcase worth of around 49 thousand on 26 january 2016 at exhibition held at cidco exhibition centre, vashi. I paid 25 thousand by credit card. Delivery time committed was 6 weeks.
Even today (30 april) after repeated they started work to make the furniture after 3 months.
Just few weeks back they completed the work and shared photos on whatsapp.
To our surprise the showcase made was not...

We had booked a sofa cum bed for Rs 24000/- from Sofa Italia at Times Decor Exhibition held at BKC, Mumbai on 26th November'15. We had paid 50% advance (Rs 12, 000) and remaining to be paid at delivery. Delivery time was mentioned as on or before 10th January'16.I wanted sofa to be delivered before 10th Jan as I had to return the sofa at my house to the house owner. I have been following with Sofa Italia team since 1st week of Jan'16. These...