Sona Water Solutions, Bangalore
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Sona Water Solutions, Bangalore Complaints & Reviews

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Anjali_A29
from Bengaluru, Karnataka
Dec 24, 2021
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Fraud Company

Address:5, 7th Cross Rd, St Thomas Town, Lal Bahadur Shastri Nagar, Bengaluru, Karnataka 560084, Bangalore, Karnataka

This company is completely a fraud. I had paid the complete service amount of rupees 3000. The technician replaced all but one part and told me that he will replace the remaining part(RO) the next day as he had forgotten the tools. He left the remaining part at our home. He assured me that the bill will be sent to my email ID.

It has been over a month now, have been calling the service center every day, their response is that...
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rocksford
from Bengaluru, Karnataka
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no service during warranty.

Address:560100

I had purchased the aqua grand water purifier from sona water solutions. I was told that it is 1 year 3 maintenance free with replacement. But during the 1 year i have been calling sona water purifiers but no one has come to my place. They have been giving me different numbers of technicians who would be coming, but finally no one attends the call. It is 1.5 years. There has been no services done. My filters are worn out and water leaking....
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Shahana P
from Mumbai, Maharashtra
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purifier

Address:Bangalore, Karnataka

Worst experience ever. My purifier was not working so i called them.. Technician came he did amc for 3500rs. He said he need to install 1more equipment inside which will make the filling faster. As he was not having that with him at that time he told he would come and fix it on the next day and went, but he didn't turn up then.. It's been 15days, his phone is switched off these many days. And everyday i was calling their office and on each...
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satyacgi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sona Water solutions service will not be good.

Address:Bangalore, Karnataka

I bought water purifier from Sona water solutions bangalore and i had very bad experience on providing the service. My water purifier gave the problem after 4 months and it’s been one and half month they couldn't resolve the problem. Finally they have taken the water for testing and no response from them even after 15 days. I have called them more than 100 times to get the repair of the purifier. I hope you understand the situation and...
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