Sukam Inverter
3.8
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COMPLAINTS

Sukam Inverter Complaints & Reviews

N
Navtesh Kumar
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Faulty product

Address:House no 1078/D, sector 21 Panchula

Hi

We bought Sukam Tabular Battery in August 19. Since May 2020 I have been facing difficulty/issues with battery backup. I did register complaint with local distributor and did drop off to service center however as per them battery is working fine & it should give a back of 3 hours on 400watt consumption.

My father is a dialysis patient and when light goes we have only operate 2 fans and not even turn on allout...
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N
Nabin Shrestha
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suman 850va inverter

Address:Putali line Dharan-9

The invertor runs good in running elecrtric motor but when it it comes to using ic controlled equipment like charger and other accessories it seems to run at the start but timely or after 1-2 days it damages the charger and other ic controlled stuffs i complained in the nearest dealer to get it repaired but they return it in the same condition. Plz help me about this situation what can i do....
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A
Ashok.bangla
from Thanesar, Haryana
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Amc of 1000va/15 battery

Address:Karnal, Haryana, 132001

Hum aapke since 2006 se regular amc customer hai regular aap ki amc lete hai but kbhi bhi aapka engineer poore saal mai ek baar bhi visit krne nhi aata iss baar aapka engineer jb amc ke liye bulaya humne usse question pucha ki kya aap bina bulaye amc period mai visit nhi krte unhone answer diya hum bulane par hi aate hai uske baad unhone amc ki baat hi nhi ki aur mai hi abhi tak hmari amc continue huo hai kya company ka pait bhar gya hai...
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A
anoopk03
from Kolkata, West Bengal
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No service response

Address:New Delhi, Delhi

I bought sukam inverter in the month of april 2015 with 02 year warranty On 25 sept 2015 some technical problem happen with my inverter.in this regard i lodge complain as on 26th sept 2015 and sukam complain reference no is [protected]. And as per company policy standard timeing for customer complain resoluation is 3 days. But after passing 12 days no proper response from company i called them on tollfree no sevral times(7to8) times but...
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L
lksn
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty issue

Address:Chennai, Tamil Nadu

Dear Sir,

I Purchased Su –Kam 600VA Invertor from M/s.Brigt n Power marketing chennai on 24/6/2011 wide Invoice number 2095 by paying Rs.13000 under Bright n power old invertor ( In this old inverter only Battery is failed after 4 years of working, they said new batteries are not a good quality and then I went for exchange ), During exchange they offered me a Warranty for 2 years and they assured to take AMC.

But...
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M
mrdurgi
from Tirupati, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INVERTER BURNT WITHOUT NOTIFICATION

Address:Andhra Pradesh

I GOT SUKAM INVERTER OF 3.5KVA FOR MY RETAIL GARMENT STORE,
IT IS NOT SUPPORTING TO USER DURING THE TIME OF SWITCHING OFF THE UPS. I MADE COMPLIANT TO SUKAM SEVERAL TIMES.

THEY VISITED THE SITE AND CONCLUDED THAT EVERY THING IS CLEAR,
BUT UNFORTUNATELY ON THE DATE:8/11/2012 @ 3:30AM THE INVERTER SET COMPLETELY BURNT WITHOUT ANY NOTIFICATION,
PLS PROVIDE ME PROPER SOLUTION FOR THIS...
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A
anki160
from Gurgaon, Haryana
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unreliable product and very poor service

Address:Central Delhi, Delhi

SUKAM is wrost inverter to buy. Very Poor Service. I am using Mikrotek also in my office. My simple advice is to go with Mikrotek. Don't try saving Rs 500/-. Else you gonna repell for always.

On October 2, 2011; I bought a 850VA-135 Inverter and it couldn't even handle a current of 8 tubelights at direct line, and fuse blows up every next hour. The engineer comes to handle the complaint "Raj Kumar Singh"...
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S
sunil kalyan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inverter got damaged and service center not giving response

Address:Ludhiana, Punjab

dear sir
i had bought the su- kam inverter at 20th may 2011, it got damage only after three days. i had made a complaint but no response is given to me to the till date, so pls resolve my problem as soon as possible. i should be very thank full to you about this act of kindness.
inverter detail
model- su kam torque series
complaint no. [protected]
...
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D
docvohra
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint not attended

Address:Delhi

I have sukam invertor of 7.5 Kv. Every few days there is some or other problem- which takes 7-8 calls and multiple requests for engineer to come at odd hours.Also they refuse to give you new complaint no. because your last complaint has not been closed- even after 7-8 days- so you are on their mercy. Last time I spoke to Mr Shubham who is head of customer care dept ( as per they told me )- when I asked him why does this happen everytime -...
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T
tintinonquest
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery not replaced even when warranty

Address:Ghaziabad, Uttar Pradesh

I had bought the inverter which is giving problem on 4th April 2009 and bought another one in June 2010 as the performance and services provided were better.

I had lodged a complaint on 3rd of July ,2010 that My Inverter is not giving proper backup. It was under full warranty of 15 months at the time of complaint. The company executive of Sucam came after 13 days on 16 July, 2010 and told us that...
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N
neha7
from Aligarh, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inverter & Battery Not Charging problem

Address:Moradabad, Uttar Pradesh

Dear Sir/Mam,

I had purchased the Sukam inverter on 10th May '10 from Moradabad.But ever since I faced tremendous problem with the service.I had lodged the last complaint on 04/06/2010 regarding my inverter & battery also . Engineer visited on 06/06/10 and said it will be replaced ASAP but it is not replaced. I am calling to the Sukam helpline number[protected] but not getting proper response.Request to do the needful...
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D
decentguy_smile
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inverter not working

Address:New Delhi, Delhi

Dear


This is regarding the Su-Kam 3.5 kva Inverter with serial number[protected] that we have purchased from your company. The complaint number is [protected]. There is problem in its functioning and quite number of times we have asked your company to come and serve us but there is no reply from your side. Our work is getting affected due to this. We have spent a good amount in purchasing...
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D
dinesh bisen
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sukam inverter not working and seller not responding

Address:Balaghat, Madhya Pradesh

Invertor not working properly, already complaint to Nagpur branch office but no response.Authorised shop not following the warranty. manipulting the the things making round and round, Saying everything is fine as per layman electrician.authorised sop address- Tarang electronics waraseoni, Dist Balaghat (M.P.) dealer name Abhishek-[protected]...
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Dr. Mahesh Pandya
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service and behaviour of the dealer

I had baught Sukam Inverter from Shreeji Sales Corparation, Mr. Dilip Gandhi, from Vadodara Gujarat. The inverter stopped working since last four days. despite my repeated reminders and requests, Mr. Dilip Gandhi, has not yet sent any technical person. He is answering very rudely. On telling him about complaining to Sukam Company, he even told , the company will not be able to take any action against him !!! Do whatever you want to....
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naresh kumar goel
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

supply of defective inverter

I bought an inverter 2.5 KVA SUKAM for Rs 540000/- on 25/07/2009.I placed my order to Mr Ashok Kumar Sales Executive at Sukam, Gurgaon.It was delivered by Royal Engineering Systems at Lajpat Nagar.
The inverter had faulty relay.On complain they sent a man who, despite our protest, opened the inverter and repaired the brand new Inverter.We insisted to replace this with new one but they did not comply.Again the inverter developed fault...
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Rahul Dixit
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inverter not working properly

Our inverter is in warranty. It has charging problem also on/off button is not working. when i reached to distributer he said that is nothing wrong with inverter or if you want then you have to bring at shop then i will check it. If this type of service sukam is providing then i will not suggest any to purchase sukam inverters....
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vikas.moghe
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response to Customer Complaint

Dear Sir,
I am having an 800 va Inverter, which was purchased from Gwalior(MP) on 14.07.07,
The inverter is in Two year warranty,
I had launched a complaint (No-129020) with Service Incharge Mr. Madan in Jaipur on phone no-[protected], on -that the inverter was not properly charging my battry since last two months, and hence my Invaqueen battry got damaged.
He had assured me that the complaint is been assigned...
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S
Suresh Kamath
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service during warranty period

We bought a SUKAM invertor from Hubli (Karanatak state) based dealer in the month of August 2008. It stopped working sometime during May2009. Since then it is lying in Hubli (or somewhere else), there is was response for good 3 weeks from Sukam. Now, they say - the warrenty card was not sealed (we have provided a valid receipt ), they are not ready to honour warrenty (they took 3 weeks to comeback with vague response). We hope to seek help...
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Himani Budholia
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Providing Services for Faults in Product

We have Purchased Sukam Invertor for our Company, last year June month & that is under 2 years Warranty. We have purchased through a local dealer . After Installation within 15 days there was a major Technical Problem in Product but Comapny has given very poor service & the product repaired after 25 days after Complaint booking.

This time again the Same technical problem is arised in Sukam Invertor & again after...
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Praveenkar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response

I have lodged a complaint with sukam toll free number on 27.04.2009 in regards to the batteries provided by Sukam. The complaint number is [protected] dated 27.04.2009.

Till date i have not received any response. i have my dad who has undergone bypass surgery recently and as we stay in Navi Mumbai there is frequent powercut everyday for 2 hours. You can understand how much my dad is sufferring during non supply of electricity....
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Kunal Ganguly
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service of Sukam

This is to bring to notice that i bought a Sukam Inverter 450 VA on 11th April 2008 with two 45 AH batteries. Everything was well till February 2009. I gave a complaint vide no 03/158 on 04 March 2009. The service engineer came to inspect on 09th March 2009. He said that the battery is damaged and he suspected that the battery was damaged from the time of purchase as normally batteries dont get damaged so early. He completed the formalities...
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