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Supr Daily Complaints & Reviews

S
Sairamkonuru
from Hyderabad, Andhra Pradesh
Jun 25, 2022
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Super daily wallet not refunded

Address:Hyderabad

As per supr daily, post closure of their services, they have refunded RS.2333/- from my supr Daily wallet to my source account. My source account was a zeta account which got disabled on 13th May 2022 and since then credits are disabled in it. I have shared all the required details like transaction history of when the above money was transferred from my zeta account to supr daily wallet and now screenshots of the app which says that credits...
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V
vani.dec15
from Mumbai, Maharashtra
May 29, 2022
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Supr Daily wallet money not yet refunded

Address:This is online app for purchasing grocery
Website:Supr Daily App

As per supr daily, post closure of their services, they have refunded RS.20775/- from my supr Daily wallet to my source account. My source account was a zeta account which got disabled on 31st Mar 2022 and since then credits are disabled in it. I have shared all the required details like transaction history of when the above money was transferred from my zeta account to supr daily wallet and now screenshots of the app which says that credits...
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We have taken mil subscription till 7th June 2022 but the company has announced closure without processing the refund...
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A
alekha srinivas
Mar 28, 2022
Mar 28, 2022
This thread was updated on Mar 28, 2022
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Super Wallet amount amount transferred to source account but not received.

Address:Mumbai
Website:www.suprdaily.com

Hi I have a issue with Super wallet amount transferring to source account, Supr daily saying my amount to source account but bank not received and i have shared refund id to bank team .I have raised mail to Bank team and bank team confirmed 'Not received', Same i have conveyed to supr daily and dropped a mail to [protected]@suprdaily .com no response and chat team and customer team no proper response simply saying there end transfed . I have waited...
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S
Shashank tambe
Jan 30, 2022
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Mother Dairy Milk

Address:Andheri east
Website:Supr daily app

This was regarding the Supr app where the offer was on Mother dairy milk. If I subscribe for 30 days i will get 5 days extra milk free however i didnt got 5 days free milk. I have chatted with their customer care executive with no resolution.

I have raised a complaint to [protected]@suprdaily.com also but there is no solution. I had been given assurance that the coupon beneift will be directly added in my account. But nothing happened....
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Supr daily has committed a fraud.they have took money from me but not delivering order .its a proper case of customer harrassment....
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Address:Ground Floor, A- wing, 55 Corporate Avenue, Saki Vihar Road,, Andheri (E, Tunga Village, Chandivali, Andheri East, Mumbai, Maharashtra 400072
Website:[email protected]

Hi Team, I had subscribed for monthly milk subscription on 2-Sep to start subscription on 5-Sep. Till 23-Sep, they have missed 4 deliveries (5th, 9th, 14th and 23rd). However in the app, they upload fake photos and mark it as delivered. On contacting the customer care, they always refund the amount and fake assurance that they will take actions and this issue will not be repeated. Also we dropped several emails to them, and got no response....
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N
Naman111296
from Ghaziabad, Uttar Pradesh
Sep 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received

Website:www.suprdaily.com

Registered account number is [protected].
On 19th September I placed an order using coupon code WEEKENDICICI worth Rs401. The amount got debited from card but got added to supr wallet as the item was not available at the delivery date which was mentioned before placing order. I asked Support to refund the amount as I didn't wanted to add money instead wanted to use coupon for getting cashback. The support said that they have tracked...
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J
j.sivakumar Kumar
Sep 12, 2021
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Grocery delivery

Address:790.D, North Avenue, Korattur

Sir when ever I make purchase through your application it is wrongly develiverd without any information to the concerned person...
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A
Anita Makhija
Sep 6, 2021
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Milk deliver is paused

My milk delivery is paus d since 1 st sept and the same was not even informed to me, first it was paused for 4 days now extended till 11th sept....
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S
Shreedevi kolli
Sep 6, 2021
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Products never gets delivered

Supr delivery is a scam
They cheated with not delivering the products I have paid.The products will never gets delivered....
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Y
yashheights
from Chennai, Tamil Nadu
Aug 19, 2021
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Issue ID 4357686

Address:Bangalore

I have placed an order yesterday evening, it has not been delivered yet. I tried calling multiple times the customer care. Finally one person picked up and put on hold for quite long time then disconnected. I want refund immediately and if the same incidence is repeated I will uninstrall suprdaily and post the same on facebook. Earlier the deliveries got delayed i did not raise the issue but now it has not been delivered and mentioned delivered...
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Hi, I have subscribed for milk and have clearly instructed that the delivery should be done by 6.00 am.
It has been more the 3 months now but everyday milk gets delivered after 8.30 am.
Inspite of raising this complaint everyday no one from the supr team is bothered to resolve the issue.
Seems like they really don't care for customers.
Also the delivery person seems to figid with the milk as the quality has...
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M
Mahendra Dewang
Jul 15, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
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Bag

Address:Dont know i download thier app from the play Store

Dear sir,

I received the damage bag i told them many times but still no response from them also they are not raising my complaint and one more thing if complaint is not raised by their associates then you are not applicable to call them, ivr says that complaint is not raised hence we can not connect with our customers care executive, delivery service are great but for the few things they will drown their company. I will so...
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V
Veera Sivan
Jul 7, 2021
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Partiality in customers

Address:powai mumbai

After 3 months o[censored]sing supr daily i have not received any supr bag, but my neighbor received supr bag in just a week.
on asking the CS team, they are telling bag is not in stock, false customer convincing practise....
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R
Rithvikarun blog
Jun 19, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
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No cashback recieved. False advertise

Address:Supr daily

I had appled the coupon still money no cashback provided. I did not get 100rs cashback bybapplying weekapay...
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A
Avpreetkaur
Jun 15, 2021
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Missing items

Address:Kirti nagar
Website:Supr daily

Delivery window timeframe was earlier from 5 to 7 now its till 10 am
No one ring the door bell. I have complained so many time, still my bell is never rung
I have to go and check for Delivery myself again and again. From one month facing repeated issue of missing items. They issue refund every time which is fine but not the solution. After waiting till 10 am i only get 500 ml of milk out of 4.5 litre. I have two kids at home,...
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P
Prem.karunakaran
May 21, 2021
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Money locked no refund and no product delivery

Website:Supr Dailly

Money locked no refund and no product delivery. Rs.1, 000/- was loaded in account trusting that products will be delivered. But unfortunately last 3 days there was no delivery. Hence we requested to refund the amount. But the customer service was firm that no refund is possible. This is very difficult in this pandemic situation....
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Hello, My Name Is Tanushri, I Am Leaving In Pune Since The Lockdown I Am Using Super Daily It Was Too Good At First, Then It Started Taking Money For Delivery That Was Not The Problem I Started Getting The Super Access To Avoid Delivery Charges. I Usually Placed The Order With A Great No. Of Items, I Have My Milk Subscription Since The Last Yr. From 8th To 9th March, I Placed Huge Order And On 10th March, I Received An Incomplete Order Which...
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S
Sürêsh Kûmàr
Apr 21, 2021
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TL'S behaviour is worst

Hi Team, myself suresh i am DE for the drop point kattupakkam and i am delivering few route in that route i received a complaint on Jan 2021 and they told that i have not delivered a product which amount stated 586 and i provided the photo proof of delivery and i am following up with the concern TL they told that we will reclaim and provide you amount and after a long follow up on March they have give me the amount of 300 and remaining 280...
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We are Placed order dated 24.03.2021 payment also paid but order canceled from suprdaily side so please refund 168/-urgenty in our source account...
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G
Gurpreet Kaur
from New Delhi, Delhi
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Money charged for milk but not delivered. Rotten and spoiled vegetables

Milk was delivered but money was debted. Inspite of many complaints, issue was not resolved.
Complaints regarding broken eggs and rooten vegetables were also not resolved inspute of many complaints....
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Very very bad and worst service. Order lene ke or online payment karwa kar baad me not delivery in your area bolte hai or payment bhi aapne wallet me refund krt hai. So over all my experience we suggest plz don't west your time in download and other process...
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P
pmont46
from Bengaluru, Karnataka
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Wallet misuse by company

I added some balance to supr daily and it got added to grocery wallet. When I try to purchase grocery, coupon code and grocery balance can't be used simultaneously.

Thereby trucking customers to buy everything at MRP WHEN THE MARKET PRICE IS EASY CHEAPER THAN MRP.
issue the refund at the earliest...
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A
AmitKNM
from Bengaluru, Karnataka
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Milky Mist mango yogurt being overcharged

Complaint is regarding mobile app by https://www.suprdaily.com
They have added Milky Mist Mango Yogurt 100g (MRP Rs. 60). However, the MRP of the product is rs. 30
I have sent multiple emails and contact. Still refund not issued.
Still the mobile app is showing incorrect pricing...
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M
Minalp
from Ahmedabad, Gujarat
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Metal Harassment

Address:powai, Andheri, Mumbai
Website:www.suprdaily.com

Inspite of opting for "do not ring doorbell" the delivery executive rings the doorbell everyday at 6am. made multiple complains at customer service but issue not resolved. also pleaded them that we have a 8 months pregnant female at home and a 80yr old senior citizen and both of them are sleep issues and when the delivery person rings the bell at 6am the entire family gets disturbed.
When i made a strict call to customer service when...
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R
raj266
from Mangalore, Karnataka
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Regarding non delivery of my super cool bag-/mob-7349412092

Website:suprdaily.co.in

I have subscribe for 30 deliveries and as per the policy a supr cool bag was to be given, which is yet not delivered.they are doing fraud.making us fool, never recommend anyone for supr daily.
mobile [protected]...
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S
Sandesh D
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Subscription not delivered

Website:Suprdaily app and email

Post lockdown my subscription was never delivered neither they ever entertained my complain.
The product is showing delivered on daily basis but same is never delivered to my address.

Name
Sandesh
Mail id
[protected]@gmail.com...
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P
ParthaADR
from Chennai, Tamil Nadu
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Groceries & Vegetables not delivered as promised

Address:god only knows.
Website:Supr Daily mobile app for groceries & Veg.

My first experience with the Supr Daily app that supplies door step groceries, vegetables milk etc turned out to be a nightmare. I chose items worth Rs.1472, with a delivery fee of Rs.20 amounting to Rs.1492/- on 19th June with a delivery on 21st June. normally its the next day delivery but this being my first order, they want a day in between to verify the location, whereas a neighbor close by already a customer. I have been waiting on 21st...
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R
raj266
from Mangalore, Karnataka
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Regarding non delivery of supr daily cool bag

Website:www.suprdaily.com

Hello sir
I have started my subscription on 09 may 2020 but yet not received my supr cool bag, I have received lots of commitment from your side that the bag was delivered very soon to me but yet it was not delivered.
This kind of worst service and fake commitment will not work every time .
It is once again requested to you to deliver the supr daily cool bag as soon as possible.
Moreover if you are not capable...
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