Taj Inner Circle Complaints & Reviews

The girl named Sonia from taj inner circle called for membership and firstly we denied as we were not interested because of free stay hotels are not of our choice. Then she called again after few days and told Rambagh palace Jaipur comes under free night stay this year added. We confirmed her not twice but many times and she said yes yes yes.. so we took the membership. Now when we called for reservations they simply denied that this property...

My worst experience in any hotel ever.

Being a Taj loyalist, I booked 3 rooms at Taj Santacruz as it was my anniversary as well as my mom n dad's.
I tried using the reservation portal as well as the hotel email & got a call from Shivam. No follow-up or reply to my mail or call to him led to me booking Leela. A day prior to our dates, he called me again & since it is always Taj for us, I cancelled our Leela booking &...

I am the inner circle member.

I had booked the stay for my family vide reservation number 75765sb037127 and 75765sb037645. I was been promised with the festive offer and nothing was delivered to me as promised in the email. Infact on the day of check out ie 2nd january 2019 i had asked them why things were not delivered as promised in email through booking and i asked for my full refund for the stay but they said since i had...

Self recently stayed at taj mahal /tower palace in sept 2018 and had all meals at their restaurants inside and understand from inner circle team that 50% points will not be credited and only 25% will be credited just because lunch, dinner and breakfast bill was paid at the time of check out and not at the restaurant directly.
Neither inner circle team nor hotel reception manager bother to inform us at the time of booking. Eligible...

I recently got upgraded from a HDFC platinum to a Regalia card which is one of the topmost cards available with HDFC and has a tie up with the Taj Group.
One of the benefits was a Gold membership with TAJ Innercircle and several vouchers for free lunches and discounted stay at the Taj.
Been more than 2 months now that I have been following up with HDFC but my Taj membership card and vouchers have not reached me.
Have...

I'm a member of Taj Epicure Gold card. For many of my usage I did not get the credit of the points. I had to call up or send them e-mails to credit the points even though the membership number is mentioned on the bills. Worst is for 2 months I was corresponding with them for my points during my stay at Taj Madikeri & Taj Bekal. I Spent Rs. 27, 000 & Rs. 29, 000 & got only half the points. Many of their staff persons mentioned...

Hi Taj inner circle executive called me for buying Platinum card, he told that after buying this vard we can utilise certificates in any of Taj hotels, but when actually certificates come it has been mentioned that few hotels are applicable.They r selling card with fake statements.cant believe hotel like Taj can dodo tthis....