Taxsmile
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Taxsmile Complaints & Reviews

N
NADEEM ANJUM
from Bengaluru, Karnataka
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Wrong calculation of Returns fraud company

Address:Bangalore, Karnataka

Hi, I did used taxsmiles do it for me paying 600 INR in JULY 2015 they did a wrong calculation and asked me to pay huge amount as returns this wrong calculation happened for 2 times.Later i dropped a mail to them by doing the calculation myself.they came back to me saying the calculation i made was correct when i did everything by myself whats the use of this taxsmile guys . I asked for my paymeny of 612 rs which they are refusing to...
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S
Satya Vemula
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Payment succesful. Filing not done

After preparing tax returns, I have made the payment and while returning to taxsmile.com website some 'internal error' occurred 3 days back. My tax filing is not done yet !! I have emailed [protected]@taxsmile.com and sent a reminder after a day. No response from them. Reference code for payment 13092405...
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M
mps4921
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Returns not filed

Address:Chennai, Tamil Nadu

I have submitted my Form 16 docs along with Payment done online in June. Till now filing has not been done. Also in my User Credentials some body else's details and PAN NO is maintained. I have sent more than 20 mails no use... Everytime they come back saying it will be done in 1 business days. HORRIBLE SERVICE...
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A
amit.sharma17
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Fraud in filing income tax returns

Address:Mumbai City, Maharashtra

I also got very bad experience. I paid self assessment tax and also paid their fees. However I did not get my returns filed and also not getting any response from the support. I dont know what to do now.. Has any one got any way to get to tax smile... they have screwed me. Please please help me out with this. Thanks, Amit...
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H
hygrew
from Bengaluru, Karnataka
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Pathetic Service

Address:Bangalore, Karnataka

Inspite of emailing them 10 times, sending reminders, they did not heed to my request. They collected the fee and wanted me to fill the details. They are unprofessional and bad at customers service. I kindly request you to go to regular Tax Practioner instead of these Taxsmile goons who make you cry....
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G
Gbhatia0102
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor service, Irresponsible behaviour

Address:Rajnandgaon, Chhattisgarh

I tried filing my returns. On the last review step, it is giving mismatch error. It is saying that I have submitted 0 tax deduction from my employer but in the tax department they are not finding any record of 0 Tax deduction, so it is a mismatch. And because of this, it is not letting me submit my returns. They have already deducted by amount. Emailed to [protected]@taxsmile.com and [protected]@taxsmile.com, but no response....
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R
rvijaykumar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taxsmile returns filing issue and very poor and pathetic service

Address:Mumbai City, Maharashtra

1. The taxsmile helpdesk team came to my company and took Rs. 150 from each employee including me and filed on[protected] and till now did not receive any communication from taxsmile about my file returns. I wrote couple of emails to [protected]@taxsmile.com and [protected]@taxsmile.com but still no responses from them. Also tried the phone number displayed on website and waited for 20 minutes but goes to automated IVR. That is really pathetic. 2....
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K
kuthiala27
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extremely poor service

Address:Bangalore, Karnataka

My name is vikram kuthiala and i am registered with taxsmile with the name vikram1970. I have paid over rs 1800 to taxsmile for filing my return. After submitting all my data they have stopped responding to my mail. They have not submitted my IT return. The contact number does not respond for hours, there live chat is always offline. They do not reply to emails. In fact they are a miserable organisation....
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Saranya Balu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund pending from taxsmile

Address:Chennai, Tamil Nadu

Hi Team, I was filing the tax for 2013 year in TaxSmile.com. for filing last year's tax it prompting for 281 rupees. I have done the transaction by online and the amount 281 got debited from my account. But the filing process was not completed and suddenly showed some error. I have tried for three times but still money debited from my account three times without completion of the filing process. I have called up the customer care and...
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R
Rajasekaran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Acknowledgement not yet received

Acknowledgement not yet received

I have used taxsmile for filing it return for Fy[protected], paid money online and submitted 2 sets of paper for receiving ITR ackonowledgement on 17th july. However, till date I haven't received the acknowledgement and on enquiry I got vague answers by saying it is on the way through courier....
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M
Mohd Obaidul Baqi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Dear Sir/Madam,



I Mohd Obaidul Baqi Applied for a PAN through taxsmile.com site with login id mailobaid on 30/12/2008 with payment ID 71908 & sent a hard copy of relevant form & documents through DTDC Courier on below mention address:



Taxsmile.com India Pvt. Ltd.

Tex Centre, 'N' Wing, 3rd floor

Chandivali Road, Off Saki Vihar...
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A
Achintya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service

Hi,
Taxsmile is a new company which helps you in filing the tax. But their service is extremely horrible. For last year return, I paid them 281/- through my credit card on 10th July, 2008. At the same day I registered to them.
I called the customer care because the total amount due was showing the same. As per the CSR she said that it will take 24hrs to recieve as their server is slow.
Then on 12th they called and...
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