The Body Shop Complaints & Reviews
| Address: | Mumbai City, Maharashtra, 400049 |
| Website: | www.thebodyshop.in |
I used “drops of light serum” and “drops of light moisturiser” for approx 6 months. Initially it worked well and then i got a white patch on my face and redness overall my face. After a lot of r&d on what would have caused it, i realised it was the serum and the moisturiser. I raised my first complaint on 21st december 2017 mentioning the same and sending my pictures with red face and product i purchased and used. The products says...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Customer Complaint : Vitamin E Sink-In Moisture Mask
| Address: | Delhi |
I bought a bottle of Vitamin E Sink-In Moisture Mask from The Body Shop Outlet at Metropolitan Mall Gurgaon. For many months I did not open the packaging, however when I did so I found the complete Cream curdled and spoilt. The Expiry Date on the bottle is Dec 2011.
I went to the Body Shop Outlet and showed them the bottle but they want the receipt. Not expecting such poor quality of such expensive products and the fact that...
I went to the Body Shop Outlet and showed them the bottle but they want the receipt. Not expecting such poor quality of such expensive products and the fact that...
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The Body Shop Recent Comments
- drops of light serum and drops of light moisturiser
I used “drops of light serum” and “drops...
1 - Customer Complaint : Vitamin E Sink-In Moisture Mask
I bought a bottle of Vitamin E Sink-In Moisture...7