The Surpriser
3.3
Submit a Complaint
3
COMPLAINTS

The Surpriser Complaints & Reviews

S
Sofia Dhodia
from Mumbai, Maharashtra
Report
Copy

Order not received and money not refunded

Address:Bangalore, Karnataka, 396230
Website:www.thesurpriser.com

My name is Sofia Dhodia. I had placed an order on www.thesurpriser.com on 8th May 2017 for an 8 kg of Fruits bonanza worth Rs. 1949. It was to be delivered at Silvassa on my parents' anniversary. I gave a call on the mobile number provided by the site i.e. 91 [protected]. A woman received my call and told me that she would check for the update and inform me in a while. But since then I have been calling at the same number so many times but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjul gupta31
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRODUCT NOT RECEIVED AND MONEY NOT REFUNDED

Address:Bangalore, Karnataka

I have booked on 15oct 2014 a birthday cake and a flower bunch for my sister which had to be delivered on 16 oct 2014, but till today it was not believed and also money is not refunded (Rs.1198). so want to take a legal action on this company. The address of company is 425, 8th main, 4th block Koramangala Bangalore- 560034 and contact no. 91 [protected] (it is switched off). this is fraud company...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mamina
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of cake

Address:Kolkata, West Bengal

A 1 kg black forest cake was ordered vide order no. 4263 with full payment of rs.1049/- on[protected] for delivery on[protected] at the address of mr. Chandan kumar hembram
At-bijayramchandrapur, po-bhanjpur, ward no.-17, baripada, orissa-757002. But the cake was not delivered. Further i sent an email regarding non delivery of cake. In reply the surpriser informed that they have confirmed the delivery with their cake shop. But the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy