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Thomas Cook Complaints & Reviews

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Shocked Australian
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Enter at the risk of your life !

My sister went to this Thomas Cook New Delhi branch at C33 Connaught Place to buy foreign exchange. They have a narrow, dingy flight of stairs as the only way you can get to their office on the first floor. She actually fell on the stairs and fractured her wrist !

When we wrote to Thomas Cook and asked for some help as the accident happened on their premises we were told that the stairs are a common area not used solely by...
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Piyush Sisodia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INTERNATIONAL TICKET GOOF UP..

I called up THOMAS COOK.. to book my tickets... for BIRHMINGHAM, ALBAMA ; U.S...
keeps me on hold for... 8 mins.. after dat asks my email id details...
Thats done.. I even mailed them details specifying the ticket from... bangalore to birmingham, alabama...
this happened at main branch mumbai office... because i recide at bangalore.. they tell me to give a call before i reach at bangalore office... at mumbai office so...
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A
amit Jain
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false commitment

I have been cheated by Thomas cook of not providing minimum 4 star hotels as required by me and booked accordingly after getting the written confirmation for my Europe tour but later they provided 3 star hotels.

regards,
Amit -[protected]...
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Mayank Chaturvedi
from Mumbai, Maharashtra
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Provident Fund Not received

DEAR ALL,
I HAVE BEEN COMING TO THE BANDRA OFFICE FOR MORE THAN YWO MONTHS TO HAVE MY PF SETTLED . i HAD SUBMITTED THE FORM ON 1ST WEEK OF DECEMBER 2008. STILL I AM UNABLE TO RECEIVE MY PF . ACTUALLY MY PF WAS SUPPOSED TO COME IN JULY 2008, BUT SINCE I HAD CLOSED MY ACCOUNT, I HAD TO SUBMIT THE DOCUMENTS AGAIN . i AM SORRY TO SAY, BUT MY PF HAS STILL NOT HIT MY ACCOUNT . WHENEVER I GO THERE, THERE IS A LADY IN CHARGE WHO IS ALWAYS...
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