Thomas Cook (India) Ltd
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COMPLAINTS

Thomas Cook (India) Ltd Complaints & Reviews

D
dhokaneprakash
from Ahmednagar, Maharashtra
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Additional Chrges taken while using borderless card

Address:Ahmednagar, Maharashtra

Dear sir, I have travelled UK on 11/10/2014, While travelling Thomas Cook Mumbai has given a borderless card to me, when I use card at UK on 11/10/2014, I found that GBP 185.2 deducted from my card, before traveling Thomas Cook has not intimated me or not given any training or any information about this types of charges, I requested then almost 50 times to refund my amount, but they are not agree to refund or not given response to...
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S
sharvan1972
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of the Ticket Canceled

Address:Kolkata, West Bengal

I booked three tickets for Jammu to SRinagare through Thomas Cook Website on Jetlite Flight on 22.11.2013 but there flight was cancelled and till yet I have not received the refund of the Amount Paid to them amounting to Rs.6321/- vide e-ticket No:[protected],[protected],[protected]
Please say that how I will get the refund of the same and oblige
Thanks
Mr Sharvan Khanna
[protected]...
+2 photos
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K
kchoudhary
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Rs.1,00,000/- (Rs.one lac only)

Address:602,hukumraj apartment,Near nagar nigam gate,Residency road,JODHPUR-342001, Jodhpur, Rajasthan

We have booked Grand Bargain Europe tour (15D) for 21st May 2013 with my wife from Thomas cook (India) south Ex, New Delhi for a price ( Ex mumbai :INR 90,[protected]/-Ex Mumbai ) + Euro 1575 minus discount of INR Rs. 34600/- per person ) .we have deposited Rs.1.00.000/- (Rs one lac) by two SBI cheque(s) on 4th January & 15th March'13 at Thomas cook : ICICI A/C[protected] New Delhi .at ICICI Jodhpur branch.
Agency send...
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D
devid Vel
from Chennai, Tamil Nadu
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wrong information

i booked a hotel through thomascook in chennai from 18th to 20th june 13, when i went to hotel to check in on 18th the hotel management said that they are not tie-up with thomas cook so they are not allowed to check in i called to thomascook customer care number they didnt respond because there working hours from 8am to 8pm so i called thomascook today they are not responding properly, how come these website cheat like this, cant we do anything...
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M
mahen68
from Pune, Maharashtra
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REFUND OF BOOKING DEPOSIT

Address:Pune, Maharashtra

I had booked a EUROPE Tour on 15th January 2012. & Paid Rs 98000/- for 4 persons. ( 24500/- per person ). Subsequently i cancelled the tour on 13th April 2012 due to death of my father & death of my relatives mother by sending a cancellation email. Now i asked for refund of the amount, but the company is levying Rs 27082/- as cancellation charges per person for the airline ticket booked on 12th April 2012. I find this ridiculous that...
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N
nishant578
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account charged for unsuccessful booking

Address:Gurgaon, Haryana

I was tying a rail booking through Thomascook website on 16/06/2010 (User ID nishant<dot>org<at>gmail.com) but there was some error in transaction and my booking was unsuccessful. Later on when I checked my account I found that my bank account was charged for INR 3,386.00. I have not received that money yet. Thomascook is saying that they have refunded the money but my bank is saying that they have not received that. I have...
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