Ticket Genie Complaints & Reviews

I booked 2 hockey tickets from ticket genie on 27th February 2023 the amount was debited from my account but I did not get any mail nor any number neither a QR Code. I tried to contact them with the provided helpline number but its not even valid. Please help me to get my money back or to get my tickets....

Hi Admin Team, Yetserday I tried booking 2 tickets for Eden test match starting on 6th Nov 2013. I entered all the user details and even the payement (Rs 3085 through HDFC bank credit card ending with 0405) was successful but the website was not redirected back to ticketgenie site and thus although the payment was successful, ticket was not confirmed and it is now listed in Failed Trasactiosn. I request you to please confirm the...

Date of transaction : 26th August ( early morning – 12:15AM and around) Match : IBL Second semifinal tickets which was held in Bangalore. There is an error in billing of Rs. 660 on 26th Aug tickets. There should have been a total of 2 transactions for Rs. 660, while they have billed 3. I am trying to contact the customer through phone which is not answered. I have sent many emails , the last on Sep 3rd to which I have not yet received...

I tried to purchase tickets for Hockey world cup matches 2010 through my credit card. But the transaction got failed. The first attempt was through ICICI card and then I tried with CITIBANK card. After several attempts I managed to get refund against my CITIBANK Card, but ICICI card payment is still pending from Ticket Genie. Its almost 3 months I have been trying their mail id and customer care number. But hardly get response. when got I...

Hi,

Has anyone been refunded for the tickets bought online at www.ticketgenie.in for the semifinals of DLF IPL 2010 that was shifted from Bangalore to Mumbai?

They sent a mail saying that those patrons who bought the tickets online and have not yet redeemed it for hard tickets will get the refund in 10-15 days (See mail below sent by them) and they have not yet refunded my money.

I wish to call...

Hi,

This is regarding IPL semi final 1 refund..

I had booked 3 tickets worth of rs 2250, dated 04/05/ 2010 by credit card no [protected]..

order no is 379373..

match was cancelled due to some reason and we were told that we will get online refund..

but its been 25 days i am still waiting for my online refund......

I purchased 6 ticket from Ticket Genie for Final match of IPL, these tickets were 2000 rs each and I had booked ticket for I Bay which is a North Stand, got the confirmation email as well that I have been able to book BAY I tickets but when actual tickets came it was full surprise for me. Tickets sent were for O BAY which is the worst stand possible.

I have been trying to call ticket genie for last 2 days but there has not...

I have purchased 4 Nos. IPL t20 cricket match ticket to be played between Mumbai Indians & Royal Challengers Bangalore on 17th Apr 2010. I have booked these ticket through online on 25th Feb 2009. M/s Ticket Genie has issued confirmed orders for the match and following ticket nos. 247422, 247423, 247424, 247425 are issued to me. I have paid full amount of Rs. 940/- including courier charges towards this.

Now on 12th Apr...

Hi,

I bought 3 tickets for the RCB vs DD match for Mar27 2010. Due to some elections, the match was preponed to another day. As per the intructions given by the Ticket Genie for refund, I followed the same.
I have also sent atleast 2 to 3 emails to them....their number neither it works nor no one receives the call[protected].

Here are the details,
Name : DIVYA...

On 28th february'10 i was booking 3 tickets online from www.IPLT20.com for the match between Delhi & Kolkata to be held at 29th March'10. The portal sale of online tickets were taking care by www.ticketgenie.in.


Unfortunately the transaction could not be completed and the sever got stuck without any response. I immediately called ticketgenie call centre number[protected]; and they confirmed that the...

I also booked the tickets for 21st March but have not received my tickets. In fact, my transaction failed in the first instance and money was debited from my card. I was told that the money would be refunded within a week but it is still not credited back.
I have been cheated for Rs 6000 and dont know what to do. Please help....

Dear Sir,

I booked the three tickets for iplt20 season 3 for 26 March 2010, the details of my order are mentioned below. I was getting worried since I have not received any email about the dispatch of my tickets...but now after seeing a long list of complaint against the company I am even more worried and feel cheated.

Date Order No.
2/25/2010 65736
The ticket numbers issued...

i purchased tickets for the ipl opening ceremony on March 12, 2010 at DY Patil Stadium in Mumbai. at the time of purchase, the website said that all online tickets can be collected two hours before the match. however, after the purchase, the confirmation slip states that the tickets must be collected at the venue one day before the match between 10am-5pm. i tried calling the helpline to understand why this discrepancy had occured and no one...