TNT India Complaints & Reviews

Package stuck in customs for a month now.
No update or communication from their end.
When I called, they said some documents were required which was provided immediately. Radio silence again.
I must have called them more than 20 times and it's the same nonsense, them taking no responsibility whatsoever and providing no solution and just asking for more documents and then silence again with no update.
Staff...

The first consignment lying with Mumbai Customs for more than a week. Some additional documents were asked for which were provided. Apparently it is under customs re-examination. But for last 2-3 days no one is picking up phone and no update given. Only message we are getting is "I am on leave". Please ask a responsible person to call us and update the status.

The second consignment was cleared in Mumbai customs on 12th March...

Dear team,
Our tracking no[protected] from china to india parcel was sent on 10/01/2020 but till not yet received. And the parcel was come to banglore customs on 18/01/2020 and custom has cleared on 28/01/2020 it take 10 days. They are filed the bill of entry wrong and they paid the 3000rs penalty. Now they made the invoice to us along with the penalty paid. So i discuss to clearance team they check and confirm it. But iam waiting...

We had one of our supplier from poland, sent us important samples through tnt. We had faced very bad experience with tnt earlier and had already explained in our email to tnt when the awb was issued. There was no surprise when they once again experienced their pathetic service.

We have been tracking our shipment from past 12 days and it is the receiver who is making all efforts to make call to tnt and requesting them to give...

1. Very bad service
2. No responsibility
We have booked two shipments to usa in international priority and they ensured to deliver the product in 4 - 5 business days but they did not. After following on phone and emails for one week they delivered the product. As a result we lost payment from our clients and they are saying that they will never give orders to our company.
Our's is a small company with few regular clients......

Dear sir /madam,
With the reference of awb#[protected]. We imported heater bulb. It can be damaged in the custom inspection the put metal inside the glass box. It causes whole glass items are damaged. And they put hand with care also mentioned. Kindly refund the amount along with duty payable or exchange item without any payment. Kindly solve the problems as soon as possible....

On 17th December 2010 I have couriered a document to FH Ingolstadt university, Germany from Chennai (Airway Bill No:[protected]. TNT promised a delivery time of 3 days but till 24th December 2010 the document has not reached the destination, Hence I spoke to your representative Elita Gonsalves was told that it will delivered in another couple of days until January 4th 2011 was told it be will delivered in a day or two , On January 4th 2011...

Consignment # DO[protected] WW

- Delivered after a month delay
- Not delivered to the intended recipient
- Almost all valuable Items are missing
- Rest all other than cloths are broken..that’s too broken to extent that it looks like intentional
- LOGGED THE CLAIM PROCESS WITH TNT BUT THERE IS NO OWNERSHIP AND AFTER REPEATED FOLLOW UP THEY ARE TELLING THAT IT’S NOT THEIR FAULT.... WHEN I HAVE...

I have ordered for 8GB pen drive from Futurebazaar. Futurebazaar has sent the the pen drive through TNT courier. The consignment number is[protected]. The delivery address is my office address which remains 24 X 7 open. As per the TNT CONSIGNMENT TRACKER - DETAILS, they have attempted delivery on 07 Aug 2010 16:35, and the status is "Closed For The Weekend", but my company remains open even on saturday and sunday. As per that tracker...

An Envelope containing cheque book was booked through TNT India vide airway bill no.[protected] on 30th Sep 2009 from Chennai to Hyderabad. The said cover was not reached me till this time (5th Oct 2009 @ 7.50 pm). Despite several follow up calls with Chennai & Hyderabad offices does not yield any results. The Hyderabad executive Mr. Jitesh was not at all bothered to attend the call and give proper feedback.

As i had...