Tommy Hilfiger Complaints & Reviews

I purchased a Tommy Hilfiger wrist watch on 22 November 2013. In july 20014 itself, the belt is totally into pieces. The worn out, rugged, everything that can happen to it.Also the watch has stopped working. I really did not expect this quality from a brand like 'Tommy'. Have spent 5500 on this watch and it didnt even last a year! I want a replacement of this watch. I am following up with the Titan team (as in India Tommy Hilfiger customer support is provided by Titan) since 23 Sept. Till now have dropped 5 mails and 4 calls! But n response. When I call up they say my issue has been escalated, but have not received any mail or call guiding me what to do next! Am really annoyed by the way Titan/Tommy treats their customer!

I purchased a handbag approx. a year ago. The bag was not used that often and now removing it from my closed I noticed the leather is extremely soft and ready to tear. All my other Tommy bags never showed this kind of damage. I am very surprised and love this bag. Want to know what happen to the leather? Since I have no receipt what is your return policy.

Good day, yesterday i bought a pair of ladies shoes from your spring 2014 collection. Whilst paying for the pair i opened the box to make sure of the correct size. This pair had clearly been worn. I asked the salesman to please get me a new pair. He told me that was the last size and they had only been on the mannequin. The mannequin actually had a pair like that on. I am looking at this pair of shoes for which i paid full price and feel hard done by as i dont have the joy of actually putting on NEW shoes.. I still have not worn them. Please advise. [protected]@hotmail.co.za

I recently bought a basic polo neck T shirt from a Tommy Hilfiger outlet for INR 2300. However I found that the same T shirt is available for INR 789 on snapdeal.com. I am curious to know that whether the products sold by snapdeal are genuine or not? If yes, I am feeling cheated by tommy hilfiger.

I purchased an Overnighter from Tommy Hilfiger (TH) Travel Gear (R-City Mall, Ghatkopar, Mumbai) last year around. Within 2 months the bag developed a problem in the zip and I deposited the bag in the store for rectification / replacement. It has been around 6 months and still I have not got any words regarding replacement of the same. - When I submitted, I was told that the bag will get rectified / replaced within 2-3 weeks ===> 1 month passed; No words / call from TH - I called back and was told that some issues were going on in the shop and that TH shall be replacing my bag within 2 weeks ===> 2 months passed; No words / call from TH - I kept on following up and was told that they are trying to arrange a bag from Indore / Bhopal and that TH will revert in 2 weeks ===> 1 month passed; No words / call from TH - In Jan'14 end, I was told that new stocks will arrive at the store on 20th of Feb'14 and I ill surely get a bag then ===> on 9th Mar'14 I went to the store; still no bag was available and TH was clueless what to do. Even after providing more than 6 months to TH, I have no visibility when I shall get the replacement of my bag.

dear sir, i took one watch from tommy hilfiger showroom in chandigarh, it stopped working with in 15 days and i returned the watch to helios store in chandigarh itself and they changed all mechanism of it but after few months it again stopped all the hands of the watch are free/loose . i want my my money back or a new watch.