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Topsnova Complaints & Reviews

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Suzy Sotelo
Apr 29, 2022
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Toy baby dolls

Address:18555 GALE AVE. CITY OF INDUSTRY. CALIF. 91748
Website:TOPSNOVA.COM

I ordered 3 dolls for gifts...very disappointed for the cost of $50. per doll

I'm going to ask for a refund.
I'll buy something off Amazon!...
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M
Moose13
Apr 27, 2022
Jun 6, 2022
This thread was updated on Jun 6, 2022
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Cheap plastic not handmade!!! Nothing like pics

Haven’t been able to get ahold of anyone! It’s been longer than the ridiculous 15 days!!! This is fraud!!! I need a refund!!!
Do not order these dolls!!! They are not what are pictured!!! I ordered 4!!! None of the extras were with any of them
Can anyone tell how to get to this company ?...
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H
Hexe
Mar 16, 2022
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Wrongful Advertisement

Website:www.topsnova.com

I ordered two dolls, it took many emails and 6 weeks before the dolls arrived and they do not at all look anything like the dolls I ordered. I read on other complaints the same information and one person wrote that the seller does not respond to emails requesting return of the dolls and a refund....
+3 photos
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Mo8
Feb 14, 2022
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Dolls

Address:China.
Website:Topsnova

$186 paid for 3 Asian featured shoddy dolls, with no resemblance to the product advertised....
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AEJCanada
Feb 13, 2022
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Waldorf Dolls Fake and Not as Advertised

I ordered a Waldorf Doll for my niece for $69.00. It looks nothing like the picture on my order form. It is cheap and ugly. They advertised free returns within 15 days, but I have tried to contact them 3 times for return instructions and they do not reply....
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D
Jan 26, 2022
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Waldorf Doll

Website:Pinterest - Topsnova Waldorf doll

The “Waldorf”doll I ordered from Topsnova does not look anything like the one advertised on Pinterest. Hair is different color, face and head shape are different, and accessories in photo ( doll purse and animal) are not included. The overall quality is very poor, certainly not worth $62.80. I have now read that many Chinese companies are using photos from legitimate websites to sell Waldorf dolls of inferior quality. I am trying to get...
+2 photos
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