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Travolook Complaints & Reviews

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Last updated Mar 4, 2024
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836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints(1520)

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N
Narendra kumar 1407
from Jhansi, Uttar Pradesh
Mar 4, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Refund for cancelled ticket by airline

Address:4221, shivaji nagar jhansi
Website:[email protected]

Sir, I am booking ticket dated 15 Dec 2021, ticket booking REF[protected] and REF[protected] my ticket cancelled by airline but ticket amount not refund in my account. many time call to customer care and details are send to email [protected]@travolook.in but refund not credit in my account till date...
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S
syed daudor rahman
Mar 2, 2024
Mar 2, 2024
This thread was updated on Mar 2, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain

I have done ticket with reference no REF[protected] on 11 june 2022 .
yet now not got refund...
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Y
ywzade
from Nagpur, Maharashtra
Feb 23, 2024
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Refund not received for air ticket cancellation from Travolook

Address:Gurugram

Air ticket booked from Travolook website dated 20 Sep 2022 with reference number REF[protected] amounting ₹10858.00. Travel from Delhi to Nagpur. But after making payment, instead of booking confirm, received ticket cancellation mail (attached). Call their helpline number[protected] many times but no refund provided. Now this helpline number also not available.

Please help to refund my hard-earned money....
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R
rajesh_002024
from Hyderabad, Telangana
Jan 6, 2024
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Travolook Booking cancelled but money not yet refunded

I have book fight ticket from the "travolook.in" website on 22May 2022, total amount was RS 9334.00 the ticket was cancelled by the travel agency due to some technical error at there end, and I was told that refund will come in 7 working days, but now its almost One year I am following them on emails and phone calls they just make false commitment s, till date I did not receive any Refund, Also the travolook support team has taken my Bankpassbook...
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M
Mohd8
from Adoor, Kerala
Jan 4, 2024
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My travolook account money is not transfer to my account

Address:445 Udyog vihar phase V sector 19 Gurugran haryana 122008
Website:travolook.in

I Booked a ticket from travolook website after 30 min of completing my payment I got mail that my ticket is cancelled . When I tried to call they said it is a technical issue and refund will initiate on same account but till a 2 3 months I continue call and fight for my refund then they said they can only give my refund on travolook wallet. I thought it will better then not getting anything for future use. After a month the amount from my...
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Address:Travolook

Booked ticket from TRV to DEL with Booking ref no: REF[protected]. As soon as the payment was made the ticket was cancelled by them and they said they are initiating the refund and the same will be credited to the source acount in a few days. I have contacted them multiple times on the customer care number and by email. They kept delaying with various excuses. They then asked for copies of ID Proof and account details which were also sent....
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Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008
Website:www.travolook.in

I have book 3 Air Ticket from 3 different id's on dated 22-Mar 2022 of Rs 1800/- each, all 3 transactions failed total amount is Rs 5400/-, but amount not refund by company, 1.7years pass but still amount not refunded,
i am regularly follow up via mail, but they are not responding,

Please help...
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C
chaithanya0927
Oct 14, 2023
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No Refund For Cancelled Flight

This is regarding the refund for my canceled flight with reference number REF[protected], which was scheduled for the 2nd of August 2023.

Reference Number : REF[protected]
Amount : Rs 5272/-

It has now been more than two months since I initially requested a refund for this flight. I was informed that the refund would be processed and I should expect to receive it by October 5th, 2023. However, to my extreme...
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M
Mehul Siyal
Oct 8, 2023
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Fake booking

I had booked flight from travolook payment got deducted but booking canceled and they haven’t refunded yet, they said it will be in travolook wallet but there is no wallet in website and doesn’t let me login...
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P
prajwal appu
Aug 16, 2023
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Refund of my booking

Address:No.18/6, 4th main, Krishna Layout D.C halli

Since july 6th 2023 i am contacting customer care to initiate my payment, Always whenever i call those people they say to wait for 15-20 business days. its been almost 2 months till i have not received any update from them, very bad response from customer support.
So with constant follow ups & emails i am not able able to get my refund amount from past 1.5 months.
Legal action would be taken if refund is not released immediately....
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S
Shan Aggarwal
Aug 15, 2023
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Refund of my money Travolook

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 India

Dear Team.

I have done my ticket booked through travolook and after cancellation of ticket by company they didnt refund my amount . Please do the needful

Regards
Shan Aggarwal
[protected]...
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Hi
I’m Shivangi. It’s been over a year Travolook is not refunding even I’m saying book another ticket on that behalf they are not processing with that also. Just giving me excuses since year even the customer care is not resolving they are simply cut the call after hearing the complaints. No resolution from Travolook. I don’t know what to do in this case....
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P
parag2100
from Indore, Madhya Pradesh
Jul 1, 2023
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Travolook Pending refund from Travolook website since 9 months

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

I tried to book a flight ticket from Travolook (Delhi to Indore) with booking Reference no. REF[protected] on 14-Spet-2022 and amount of Rs.4120.00 has been deducted but booking get cancelled. I also received call from this company that I will receive my refund within 10 to 15 working days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The...
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K
kittu0267
from Hyderabad, Andhra Pradesh
Jun 17, 2023
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REFUND Issue From Past 2 Years

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

I have done the flight booking through travolook from goa to hyderabad, amount dedcted but ticket not confirmed, and regarding it i raised a. Coplaint to customer support they said tthet refund will be issued within 7-10 working days, but still now not received its all most 2 yeras, while contacting customer support they are say to contact over the mail, while contacting through mail they are simply forwarding the message to wait some time...
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V
VaishnaviGodithi
Jun 10, 2023
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Refund amount 12K+ pending for more than 14months

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

Refund amount of 12K+ linked to REF[protected], REF[protected] is pending from 14months.

Called customer care many times and they always say "it will be done in 7days"
Also sent many emails and everytime Mr.Dishant will reply with a standard answer "will check" or "informed to concern department for refund"

They are holding my hard earned money for more than 14months, and also making me to spend more time...
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V
VaishnaviGodithi
Jun 10, 2023
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Refund Pending from 14months

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

Refund amount of 12K+ linked to REF[protected], REF[protected] is pending from 14months.
Called customer care many times and they always say "it will be done in 7days"
Also sent many emails and everytime Mr.Dishant will reply just a standard answer "will check" or "informed to concern department for refund"

They are holding my hard earned for more than 14months, and I also making me spend more time by calling customercare...
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A
acjose
from Mumbai, Maharashtra
May 9, 2023
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Pending refund from Travolook since 22 months

Address:Delhi

Mumbai to Bengaluru ticket was cancelled by Airlines on 8-7-2021 confirmation no. REF[protected], PNR R8LZ6J. Refund from Travolook is not received till date inspite of several phone calls, emails, etc. even after 22 months....
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P
Prince bareja
from Faridabad, Haryana
May 1, 2023
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They not refund my amount.

Address:Gurugram

I book my ticket on dated 14/06/2022 and 5 minutes later ticket cancel for company side. They said me your amount refund 10 to 15 days. Today 1/5/2023. Not refund my money please help me...
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R
Rahulhdeshmukh
Apr 25, 2023
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Refund Not Paid since 1 Year ( REF441249661 0)

I have very Bad Experience with TRAVOLOOK . I booked Tkt on 18th May 2022 and Flight was canceled, Still I did not received my Money. Call many times and got reply'Money will be credited in 2-3 days' This is there standard reply.

After that I tries hundred timed over phone amd mail but all my effort went onfutile.

I am NRI and and now I am loosing trust on any indian companies because of such a kind of frauds...
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I've booked flight tickets through Travolook website from Visakhapatnam to Bangalore on 14th Feb, which was cancelled by travolook after payment received by them. I've given multiple calls to Customer service team of travolook and they are always saying that refund amount will be credited with in 5 working days but completed 60 days but no refund received as of now. Total amount should be refunded @ INR 15, 900/-. Pls do the needful...
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