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Trujet Complaints & Reviews

V
Vantmuri
Oct 18, 2022
Nov 10, 2022
This thread was updated on Nov 10, 2022
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Reg. Amount Refund against Cancellation of flights by the Airlines

I had booked round trip flights from Belgaum to Thirupati on 06.12.2021 for 4 passengers for 01.02.2022 and return on 04.02.2022, on booking no. ZE22F6 with E ticket no.:[protected], 06, 05, 04 and Invoice no.:[protected], 20, 21, 22.
I Recieved a SMS a few days prior to my schedle flight on mobile that my flights have been cancelled with out mentioning the reason for the same, They did not even have the courtesy to inform that...
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C
Chintaman Pawar
Apr 20, 2022
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I am complaining about my refund

TRUJET is cancelling flights at last moment and not issuing refunds. Their customer care doesnt even get connected. My flight from Ahmedabad to Jalgaon was cancelled by the airline at the last minute. I am trying to reach them by phone and email but getting no response. REFUND is pending since last 2 months.
My PNR NO-AAHC6X...
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A
anandn666
from Chennai, Tamil Nadu
Dec 10, 2021
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REFUND not issued for CANCELLED flight

This is to bring into notice of DGCA that TRUJET is cancelling flights at last moment and not issuing refunds. Their customer care doesnt even get connected. My flight from Nashik to Ahmedabad was cancelled by the airline at the last minute. I am trying to reach them by phone and email but getting no response. REFUND is pending since last 15 days....
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D
Dondiba
from Hyderabad, Andhra Pradesh
Dec 9, 2021
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Flight cancelled refund not received

Two flights booked through clear trip.
Flight cancelled refund not received

I mages attached...
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G
Gautham Ravindra NR
Sep 29, 2021
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Amount not refunded after cancellation of the flight

Hi Team,
I had booked flight 8 air ticket for date 16/10/2021 PNR AG8ER2, ABYZJ2, QK9232 but the truejet has sent me a text message stating flight has been cancelled.when and how to get refund of 12000 to my booked tickets...
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M
mbkurane
from KOLHAPUR, Maharashtra
Sep 11, 2021
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Refund amount of cancelled flight & always cancelling flights from Kolhapur

Refund amount of cancelled flight ticket is not get to me since 5 days, Reference Pnr #:LFA2L6 Trujet cancellation of flight 2T717 BOM to KLH on 09/09/2021 DEP 12:55 hrs.
Kindly do needful earliest for refund booking amount to me.

It is also note that Trujet is always smart in cancellation flights from Kolhapur to Mumbai, but very poor in refund of cancelled air tickets, they always email information @ cancelled flights,...
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S
Shrishaila
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Non assistance of representatives

Address:Hyderabad
Website:consumer complaint.in

On 16 Jan 2021 I booked trujet flight No 2T542 on 30 Jan 2021 at 1650h from Belgaum to Hyderabad which is connected to Spicejet flight No SG 932 at 1910h Hyderabad to Delhi through Easemy trip website. When I came Belgaum airport on 30 Jan 2021 the flight departure is rescheduled on 1715h. I went to truejet counter asked them why no call or message received me for rescheduled departure prior one day. They told me your email is not registered...
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Address:MY MOILE NUMBER IS 8050232510

Hi i am Abubakkar from mysuru who is working as lecturer in mysuru, have booked 5 ticketst from mysuru to chennai which was about to depart on 22 april 2020.as central government declared lock down in whole nation so automaticallay got cancelled my tickets.i tried calling customer care but no response.so pls refund my money.
PNR AE4KA2...
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R
RavichandraK
from Powai, Maharashtra
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Flight cancelled but no refund given by Trujet

Website:www.trujet.com

I have booked ticket from Bangalore to Bidar for 6th Apr 2020 and bidar to banaglore for 12 APr 2020.

Due to Lock down all flights were cancelled and i got the message saying flight cancelled but there is no way for me to contact Trujet to ask about the refund. Trujet also did not send any communication about refund.

No one available to take calls on trujet costumer care, tried several times,

Kindly...
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V
Vikash007#
from Mumbai, Maharashtra
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have not refund the fee after cancellation of flight

Address:Hyderabad, Andhra Pradesh

My name is vikash shrma, i had booked flight tickets for two passengers in truejet from bengaluru to vidyanagar on 30/10/19.

Four days before the schedule they sent email that flight is cancelled from there it has been more then a month but i haven't received my refund.

There customer care number is not responding either.

Date of booking : 4/10/19
Date of flight: 30/10/19
Pnr number:...
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D
Dikshant Patidar
from Chennai, Tamil Nadu
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no refund

Trujet cancelled flight from indore to hyderabad (14 oct 2019) for no reason. They have not initiated the due refund and it's been more than a month. They won't pick up calls or reply to mail and are practically unreachable. This is unacceptable and fraudulent.

The booking was done through paytm (Booking i. D - [protected])

Pnr : s22c3h
Flight : indore to hyderabad, 14 oct, 2019...
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N
nicknaugthy
from Kolkata, West Bengal
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till didn't get my refund back 10 days after flight cancellation

Dear sir/ madam,
Our flight been cancelled on 9th of august 2019. Since that date i called customer care representative for refund. But every day they told me the refund will give back to me by the end of the day after 3 days i called again then they ask 1 more week for refund. (I got the massage from their side by mentioning that i will have my money back with in 7 days) i called 10 days after cancellation that is today and they...
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H
Hari Revathi
from Kannangad, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund of ticket amount for a cancelled flight

Hi,

I have booked a seat on trujet flight to travel to tirupati. My date of travel was on 12th march but i have received an email on march 2nd stating that the flight has been cancelled. Its been more than 20 days, but i have not received my refund yet. Please help us in expediting the process

Thanks & regards,
Murthy...
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B
Bharat09082014
from Giddalur, Andhra Pradesh
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Airlines - rescheduling always

Address:East Godavari, Andhra Pradesh, 533101
Website:www.trujet.com

Worst service, useless airlines

Trujet always reschedule their flights, because of this i am not able to complete my plans in time, they are doing in a purposeful way of rescheduling for less than 6 hours, this is happening for the second time in 4 days.

I have traveled from bangalore to rajahmundry on[protected] on trujet fight - 2t312, it was supposed to be on 11:20, but rescheduled to 15:35.

And...
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