TTN Broadband
1
Submit a Complaint
15
COMPLAINTS

TTN Broadband Complaints & Reviews

N
Nawinarya
Report
Copy

Network not working From Morning

9845Hi, This is Naveen Kumar from MG layout Kodathi mullur road place, my internet is not working from morning, due to this had big challenge to attend my calls and meeting today nad my today schedules. no any response from customer care giving call to[protected]. Kindly do the needful to keep trust on TTN.

Best Regards
Naveen
Ph:[protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Sarjapura

My account number is 67196
Due date to pay the bill is 16th august, 2020
However, broadband service is stopped on 14th night.

Shree thirumala cable network
Address: no. 2573, 13th cross, 27th main, sector-1, hsr layout, bangalore-560102
Phone:[protected] mail: [protected]@ttnetwork.net
Support mail: [protected]@ttnetwork.net...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
barnal
from Bengaluru, Karnataka
Report
Copy

Broad band wireless connection

Address:Bangalore 560100

Renewal date for ttn broadband was May2020. I called Customercare of ttn to Deaactivate account in the month of March 2020 and asked them for collecting modem. Multiple mails and phone calls were made for this purpose to terminate the connection since March 2020. Still TTN is sending me invoice adding entire amount from May2020 which I am not responsible to pay legally. Take immediate action to stop invoicing and terminate the connection....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
Address:12,2nd a cross, Hosapalya

Hello I m goutham, my ttn not working from past t days, already raised complaint. But still no one processing on it.. When it will b rectified... get the link back asap..

Ttn I'd gautham01

Thanking you
Gautham...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reliance Dhiman
from Delhi, Delhi
Report
Copy

bad service and no refund of security money

Address:Bangalore Urban, Karnataka, 562125

I used TTN for couple of years as there was no other network provider available in my area. During the initial months, the network speed and issue handling was kind of satisfactory. However, with time, everything starting going south. Network speed became worst. There were wire cut issues every now and then. They will charge you for those days also when there network was itself down.

I decided to move to Airtel broadband about...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jisha p
from Bengaluru, Karnataka
Report
Copy

internet connection service

Address:No. 2573, 13th Cross, 27th Main, Sector-1, HSR Layout, 560102

I have got problems with internet, when i call TTN support they don't receive the call or line is busy if i get someone on phone they would say they will fix it within an hour but they won't fix. After few hours again if i call them, they say the same thing .Now its been 2 days facing this problem, 2 months before also same issue happened it got fixed only after 5 days.

TTN Bill Payment through Cheque to SHREE THIRUMALA CABLE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal RS
from Delhi, Delhi
Report
Copy

no internet/ refund.

Address:560102

The internet stopped functioning on the 30th of may 2019 and we've been trying to contact the customer support to only be ignored and put on hold. Right after our payment on 1st june 2019, we were told that the internet would start working within 2 hours. It has been 3 days since that and the customer support have just been putting us on hold for hours everytime we address them the issue. All we want is our money back, since we weren't provided...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhukar Bhandari
from Mumbai, Maharashtra
Report
Copy

billing every month even after the connection is removed

Address:223, SLS Sunflower, Boganhalli Main Road, Bangalore, Karnataka, 5600089

On
28th august 2018

I have send an email regarding discontinuation of the internet service and ttn confirmed back the on email acknowledging the request.

Till today even after repeated email and phone conversation they are still sending email every month for payment.

Username: madhukar323

I have made every invoice payment, even an extra month payment till i send the disconnection...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyothi L
Report
Copy

internet availability

Website:userportal.ttnetwork.net/userportal/login.do?requesturi=

From past days am calling ttn custmer service as i there seems to be connectivity issues due to which there is loss of network.

Everytime they pick the call and asks for address but still the issue persist.

Very horrible service as its alreast 2nd day without internet service.

Why dont they provide us proper details on when the service will be back if it takes time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitkhaitan87
from Bengaluru, Karnataka
Report
Copy

double payment not refunded

Address:560103

Ttn is shamelessly sitting on my money. My first payment was deducted from my bank but my invoice still showed as unpaid, so i paid again, using a different mode of payment, assuming that the first payment will get refunded. I never received the refund till date. When i complained, they did not respond for weeks, after which i had to write a strong email to get them to work. Once again, they kept dragging for weeks and ultimately stopped...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhi1105
from Bengaluru, Karnataka
Report
Copy

slow or non existent internet speed

Address:Bangalore, Karnataka, 560030

I had installed ttn internet yesterday, the plan was for 50 mbps. From morning either we are gettin no internet signals or an awesome speed of 2 mbps.

2 complaints have been filed since morning, but there is still no response.

And the worse thing is the ttn is not allowing other service providers to provide service in the apartment.

Kindly take action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sitaram parida
Report
Copy

issue with my transfering the connection

Address:Bangalore Urban, Karnataka, 562125

Hi team,

I am the existing customer of ttn broadband, past 1 year i am using the same connection but 15 days back i shifted to my own home and applied for connection transfer which is not yet done. Actually i am following up with the ttn customer care also nothing is working out and the person (Devraj) who is taking care of cabling part is not ready to pull the cable to my premises.
Thing is that in our society almost...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilkamal Laskar
Report
Copy

Pathetic internet service and bad behavior

Address:560102
Website:www.ttnetwork.net

I made the biggest mistake... I checked the TTN reviews and could see bad remarks. But the sales person Aradhya (he is a big liar... don't trust his words). said that these are the lies and if connection goes down then it would be back in maximum 4hrs. This is the second month of my pathetic journey with TTN. And almost everyday I face one or other problem. It's either with speed or line issue. The customer care people are pathetic. The simply...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
prashanth madhur
from Bengaluru, Karnataka
Report
Copy

Bad Internet, fraud installers

Address:Bangalore, Karnataka
Website:www.ttnetwork.net/

My name is Prashanth, My mobile number is [protected].I have Taken TTN Internet connection from 13 sep 2015. I have used it only one day after that the network went Down. I have called the person Damodar([protected]) and ThimRaju([protected]) for more than 80 times. Damodar was not picking the call and just used to disconnect. But thim Raju used to pick the call and he used to ask for 5 minutes, 10 minutes but he never used to come. After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saleem khan08
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet service

Address:Bangalore, Karnataka

Sir, my name is saleem and i have got internet connection from TTN broadband service HSR layout on 8th June 2014 it has worked for 3 days fine but after that i have got problems with internet everyday, when i call TTN support they dont receive the call or line is busy if i get someone on phone they would say they will fix it and it will get fixed after few hours but again we have the same problem. kindly advice as to what is the next...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy

TTN Broadband Recent Comments