Turkish Airlines
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Turkish Airlines Complaints & Reviews

N
NikP21
from Manmad, Maharashtra
Dec 27, 2023
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Not rescheduling my flight

Address:Turkish airline
Website:www.turksihairline.com

My name is Nikita vilas patil I have booked turkish airline flight from Bom to Seattle but unfortunately because of my medical condition I am not fit to travel on my booking date which is 28th dec 2023 so I called turkish airline to reschedule my flight or atleast give a refund. I was calling them continuously from last 10 days but they have only one answer that their system has some issue call after 2hours they will fix the issue now my...
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Ramesh181
from Hyderabad, Telangana
Dec 14, 2022
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Denied Boarding Flight TK-721 Dt.11/12/22 --- Full Refund of tickets

Address:Mumbai Intl Airport

Dear Sir,

I was denied boarding flight TK-721 PNR# SPB7MI on 11/12/22 from Mumbai to Istanbul, on the grounds that my UK multiple-entry visa on which I was traveling to my final destination Cancun, Mexico has to be a used visa and not a newly issued visa which is totally incorrect. The airline staff was not at all aware of the visa requirements of the Mexican Embassy, which clearly states on their official website, (https://embamex.sre.gob.mx/india/index.php/consulares/visas)...
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N
nisha20ty
Dec 11, 2021
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Refund for flight cancellation

Dear Sir/Ma'am,

My name is Nisha Tyagi. We (me and my daughter) have booked Turkish airlines for 7th Jan (Booking no. SMGSFW), unfortunately the flight has been cancelled. I have paid 12, 919 SEK (including seat reservation), I have asked for complete refund but I am only getting back 12, 378 TRY (i.e. 8065.50 Sek, therefore I am losing 4, 853.50 Sek). Even though this cancellation is done by Turkish airlines itself not by...
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K
Kotteswaran Ravikumar
from Bengaluru, Karnataka
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Dying at Turkey airport

Website:www.turkishairlines.com

I am traveling with blank passport from
Chennai to ukraine. I am planned to take arrival visa at ukraine. There are three transits in the travel. First two completed successfully without any questions of no visa printed on passport. But at last transit, i was not allowed to board plane because of reason stating that no visa printed on passport.

Still after thorough explanation of visa on arrival at ukraine airport,...
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Address:Mumbai City, Maharashtra, 400013
Website:www.turkishairlines.com

Dear Sir or Madam,

My name is Sarabjeet Singh and I'm writing you to express our concern and would seek your attention to solve the matter mentioned below.

We booked Turkish Airlines ticket for my wife travel from India to London via Istanbul (on 17th Dec 2016) and return from Prague to India via Istanbul airport (on 6th Jan 2017). Upon return, our connecting flight from Istanbul to Delhi was cancelled due to...
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B
bprahlad
from Mumbai, Maharashtra
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Delayed baggage compensation: non refund of agreed amount

Address:400706

I travelled from Mumbai to Milan via Istanbul on 22/11/2015. My checked in baggage did not reach Milan.It was agreed that I could buy necessary clothes for one night and claim reimbursement. I purchased normal cloth items for Euro 119.55 and claimed reimbursement.After a series of follow up I was informed that my claim had been approved for Rs8423 and I was asked to submit original documents and my bank details by speed post which I did on...
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A
A K Yusuf
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bag Lost While traveling from TK 720 on 09-08-2014

Address:Patna, Bihar

While travelling from Istanbul to Mumbai my baggage was lost and when I asked at the lost and found counter they said you will receive your bag on your final destination(Kolkata) but we didn't find our bag. so we made a complain in Air India lost and found office but today when i called them, they said at that time they only make a complain but didn't register PIR for this issue because it related to Turkish Airlines. So please registered...
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shailesh.malke
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misplaced Baggage

Address:Mumbai City, Maharashtra

Hi,

I returned from USA via Istanbul on Dec 30 '11 and during the baggage claim i found that one of the baggage arrived on my name wasn't mine(wrongly tagged on my name).I registered a complaint with the Airlines and its been around 45days i haven't received any update about my baggage.Even after dozens of followups i don't get any reply from the Airlines.

Complaint Number:AHLBOMTK14436br...
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M
MukeshVora
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay of Baggage

This is to inform you all that i had a very bad experience with Turkish Airlines. I was boarding from Mumbai, India to Birmingham, UK. When i landed on 24th Dec 2010. They informed me that 2 checked in baggage could not reach Birmingham because of some mistake and there negligence. When I contacted there representative they just gave me Airport irregularity report. I had to attend Christmas Eve party which was one of our dream in our life...
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A
Armin H. Bodhanwala.
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Diary Lost.

Sirs,
I had travelled from Rome to Mumbai on 28/9/2010from Rome To Mumbai Via Istanbul by Turkish Airlines Flight No.TK 720.During Transit on Istanbul from Rome to Istanbul I had lost my Personal Diary of Blue Colour.In that My name & address is written.
Name: Armin H. Bodhanwala.
Address : B- 806, City Square Apartment,
Opp. Luncikui Ground, Navsari. Gujrat. India.Pin Code 396445.
I shall be highly...
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mishra_isro
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage missing and the behavior of airlines & agents

Address:Hyderabad, Andhra Pradesh

I travelled from Hyderabad to Nuremberg via Istambul on june 7 and my return journey was on 12june from Nuremberg to Delhi via Istambul. I used Turkish Airlines flights. In my return journey when I reached to Delhi airport at 2.55am on 13june, I came to know that my laggauge was still at Istambul. I submitted application form for my laggage and took my other flight for Hyderabad which was at 6.35am.

It was told to me that...
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narottam82
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage Lost & Found

Address:West Bengal

I travelled on this mentioned details on 21st November and my baggage on Arrival at New Delhi on 22nd November 2009 was found to be missing. There after several follow-ups I was confirmed that my baggage has been lost and you may please file a baggage lost claim with us on 27th November and there after a claim was filed on 07th December'2009. during this period I had purchased many of my clothings and personal belongings due to this...
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