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United Healthcare
Customer satisfaction rating: 36%
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11
COMPLAINTS
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United Healthcare Complaints & Reviews

 Lavanya Tirupati on Jan 16, 2019
I submitted my claim 1130983 on 29th november 2017. From that day onwards i have sent so many follow up mails with uhcp representatives for my claim payout, they always told me that my claim is under insurer still no confirmation for payout. Finally after 1.4 years they gave me reply saying that be in touch with your hr for payment pending. Full fraud company i lost my hope that i will be getting my claim payout. Dont trust this fraud company.

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    United Healthcare — claim not reimbursed and terrific harassment

     sayannadatta on Mar 20, 2018
    This company has harassed me to the heights .In the month of october my father was hospitalized whose medical expenses came...
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    United Healthcare — not issuing medicines as per policy

     Bhavana R
    United healthcare parek insurance offered to me from my company bharat electronics is not issuing any medicines from past...
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    United Healthcare — Claim is being rejected on grounds of delay in submission

     [email protected]
    My wife Mrs. Anandita, delivered twin Baby girls on 28th October 2016.
    The delivery was premature in early start of...
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    United Healthcare — Harassment form recovery team for the claim amount

     Piyali Dass
    I have claimed for an amount rs. 25600, with the claim number 1125249 for my mother's eye injection. I am being too much harassed...
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     Vijaykumar v
    I was with complaints of pain in l.s.region since 1 year, pain extending to both hip joint, diagnosed to have lumbar spondylosis. on going through submitted claim documents, it is observed that patient underwent siddha, ayurveda & alloid treatments like varma, thokkanam & exercise therapy. hospitalization for given line of ayurvedic treatment was justified on opd basis.

    I got treated after getting proper information from the uhc team and raises the claim for the same.

    When contacted the customer care on 05/04/16. i was informed as getting treated with a registered medical doctor in a registered hospital is always claimable. but the treatment taken on a opd basis and still the claim is rejected.

    I have now spent a total of rs 36000/- including my travel, food and other expenses out of my pocket and now my claim is rejected.


    Insurance policy
    Updated by Vijaykumar v May 07, 2017
    is there any action taken
    I have submitted medical document (dated[protected] of my wife Rinkee Singh for Claim no. 1214786 for re-imbursement for the amount of 40, 740/- before three and half month. My claim is still pending and I have been put in confusion yet. All verification has been done, even at my home patient verification also done. But still I have not been get the clear status of my claim. So many time I follow up with Ashish Saxena but every time I got different answer from him, I got fed up with this TPA. This thing really hurt me and my family, I have been working with the Capgemini/Igate company since around 6 years and touch wood never taken claim for myself, it’s for my wife second time of whole working life. As you know that Insurance premium paid by employee in my company, and I was sure that whatever expenses would be occur it will be paid by the Insurance company but I really get frustrated with this TPA. I mentally harassed in this three and half month and also get in financially shortfall due to emergency expenses occurred during my wife treatment. I have attached all mail communication during this claim reimbursement period. Please provide me the final status whatever is it, without delaying, also specified the reason for delayed three and half month.

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       sudeep mane
      Dear Team,

      It is been frustrating to have your policy as it took so much time to get settled and no one is taking care to post a mail regarding being delay.
      Amount is settled in month of Nov-14, but no update till date. Every time i call get the same answer and in last call they have confirmed me to get the money in last week of Feb but again it was not on mail. I asked for mail but they denied and no update till date.
      Also they denied for cashless term stating no need to hospitalise patient despite my father was suffering serious issue with abdomen.
      I had submitted all my medical bills and it has been approved by UHC 2 months before.still I didn't get my amount.Reference no 1359470, 1360575

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        United Healthcare — Non refund and misleading [Resolved]

         apurva agarwal
        I have been purely cheated by United Healthcare Insurance. My mother was admitted into M S Ramaiah hospital, Bangalore on...
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        United Healthcare — Covered, not covered, who knows? [Resolved]

         flodu
        My company is covering each employees using health insurance from UnitedHealthcare India.
        Recently in november my...
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        United Healthcare — extremely bad customer service provided by United Healthcare [Resolved]

         krishna maheshwari
        Hi, My company provides medical cover for employees and their families. The insurance vendor is United India Insurance Co....
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