United Healthcare
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United Healthcare Complaints & Reviews

L
Lavanya Tirupati
from Mavelikara, Kerala
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claim payout pending from 2017

I submitted my claim 1130983 on 29th november 2017. From that day onwards i have sent so many follow up mails with uhcp representatives for my claim payout, they always told me that my claim is under insurer still no confirmation for payout. Finally after 1.4 years they gave me reply saying that be in touch with your hr for payment pending. Full fraud company i lost my hope that i will be getting my claim payout. Dont trust this fraud company....
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S
sayannadatta
from Hyderabad, Telangana
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claim not reimbursed and terrific harassment

Address:Mumbai City, Maharashtra
Website:www.uhcpindia.com/web

This company has harassed me to the heights .In the month of october my father was hospitalized whose medical expenses came around 180000.I submitted the documents for claim in the moth of November.The premium amount was deducted from my salary immediately .
I submitted my initial set of document in Dec .they asked for more documents.Initially i already clarified via mail that i work in bangalore location and the hospital is situated...
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B
Bhavana R
from Bengaluru, Karnataka
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not issuing medicines as per policy

Address:Mumbai City, Maharashtra, 400072

United healthcare parek insurance offered to me from my company bharat electronics is not issuing any medicines from past 2 months.
The reason given by them is gst and is not acceptable as we are able to get same medicines in private medical shops.
Also tonic medicines are not issued when it is prescribed.
For senior citizens like us it is really difficult to go everyday and ask for medicines and receive tantrums in return.br...
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Address:560075
Website:www.uhcpindia.com

My wife Mrs. Anandita, delivered twin Baby girls on 28th October 2016.
The delivery was premature in early start of 7th month pregnancy.
My twin daughters were prematurely born with birth weight of around 1200gms and needed immediate care. They had few complications, for which they were hospitalized on the same date 28th October 2016.
The whole situation was a mix of happiness and anxiety along with lot of fear for...
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P
Piyali Dass
from Itanagar, Goa
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Harassment form recovery team for the claim amount

Address:Kolkata, West Bengal, 700006

I have claimed for an amount rs. 25600, with the claim number 1125249 for my mother's eye injection. I am being too much harassed for the claim amount to be settled unnecessarily by the recovery team poc named below.

Vaibhav devrukhkar [vaibhav. [protected]@uhcpindia.com]

I have already submitted all the required documents and for the exact same type of claim i have done previously also (You can refer the claim...
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V
Vijaykumar v
from Chennai, Tamil Nadu
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Insurance policy

Address:600089
Website:www.uhcindia.com

I was with complaints of pain in l.s.region since 1 year, pain extending to both hip joint, diagnosed to have lumbar spondylosis. on going through submitted claim documents, it is observed that patient underwent siddha, ayurveda & alloid treatments like varma, thokkanam & exercise therapy. hospitalization for given line of ayurvedic treatment was justified on opd basis.

I got treated after getting proper information from the...
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S
sudeep mane
from Mumbai, Maharashtra
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Claim

Address:Mumbai City, Maharashtra

Dear Team,

It is been frustrating to have your policy as it took so much time to get settled and no one is taking care to post a mail regarding being delay.
Amount is settled in month of Nov-14, but no update till date. Every time i call get the same answer and in last call they have confirmed me to get the money in last week of Feb but again it was not on mail. I asked for mail but they denied and no update till date.br...
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A
apurva agarwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund and misleading

Address:Bangalore, Karnataka

I have been purely cheated by United Healthcare Insurance. My mother was admitted into M S Ramaiah hospital, Bangalore on the advice of the doctor because she was suffering from acute weight loss(15 kgs in a month), and weakness to the extent that she was unable to move around. The investigation tests on her showed multiple problems including abnormally high calcium content, high sugar, nodes along lungs to name a few. She was regularly given...
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F
flodu
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Covered, not covered, who knows?

Address:Haryana

My company is covering each employees using health insurance from UnitedHealthcare India.
Recently in november my wife received an operation for fibroids which have been causing her severe bleedings and the insurance covered the surgery.
The fibroids being too big, the doctor didn't take all of it in the first stage. One month later, bleeding started again and the doctor decided to do a second operation, to remove the...
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K
krishna maheshwari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extremely bad customer service provided by United Healthcare

Address:Faridabad, Haryana

Hi, My company provides medical cover for employees and their families. The insurance vendor is United India Insurance Co. Ltd. The policy is administered by the United Health Care (UHC). My father was hospitalized from 11th Jan 2010 till 25th Jan 2010 in one of the Faridabad hospitals. His was a cashless claim. In June 2010, I noticed a discrepancy in the balance policy amount on UHC site. Since then I have been contacting them to correct...
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S
Swapnil Takalkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim not received yet

I was an employee of IBM India Pune ( employee# 986261) till Dec 2007 and my family was covered for hospitalization expenses by United Healthcare
Ltd(UHC) as an employee benefit. My son Aryan Takalkar was hospitalized for 4 days in Nov 2007 and my claim documents for my son
Aryan's treatment were received by UHC on 16/11/2007 (amount Rs. 8000) .
I left IBM in Dec 2007 and informaed UHC to send my reimbursement...
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