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Vastraqueen Complaints & Reviews

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Reemma_dalal
from Mumbai, Maharashtra
Dec 9, 2022
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Product quality is bad

Website:www.vastraqueen.com

I ordered a ghagra on vastra queen I was shocked to see the quality. It was terrible. This company is a scam artist trying to fool consumers. They show a different product at time of delivery deliver something else. Extremely disappointed...
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Pooja Dumaga
Jun 10, 2022
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Regarding my refund

Address:VASTRAQUEEN,2013 AL,ASHIRWAD TEXTILE MARKOT OPP. LANDMARK BEHIND BHAVANI INDUSTRY PURA SAROLI ROAD
Website:vastraqueen

I got the damaged product. also i sent it back through courier. but Vastraqueen is not initiating my money back. they are a big fraud.
order number- 167936
customer service number-[protected], [protected]
Getting no response at all neither in whatsapp nor in email. i have provided the pictures of damaged part of the product as well as the receipt of courier....
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Address:2013A1, ashirwad textile market, opposite, behind bhavani industry Punasaroli road, Puna, Gujarat. 395010

I ordered an anarkali kurta set. But the item I got is defected whiching having serious stiching issues. I tried contacting customer care helpline number bit getting no response. Also, tried contacting them through WhatsApp, still getting no responses.
So I returned it back to the address on package. Let's see if I get my refund on time....
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rubina dsouza
Jan 23, 2022
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Saree/Bad quality and no customer support

Address:Surat
Website:Vastraqueen

I ordered a saree which Janhvi Kapoor was wearing it. When the product arrived it was so disastrous. It was so bad quality and not worth for 2000. Now I want to return and refund but no customer support. Cant reach them on whatsapp or call. They are big frauds and how such online sites get permission to operate....
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rubina dsouza
Jan 23, 2022
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Inferior quality, no customer support

Website:Vastraqueen

I online ordered a saree and when the saree came it was so horrible product and bad quality. Even maids will not wear such saree. What they show in the website and what finally came was disastrous. I am trying to reach through whatsapp and call but no response. They are cheaters and I want my money back....
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Geetha Manjari
Oct 13, 2021
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Different product

I ordered one product for 799 and I received another product and quality is Not at all good I want money back please help me to get refund money back ordered number from vasthra queen# 10406...
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P
Poonamgem
Jul 17, 2021
Jul 17, 2021
This thread was updated on Jul 17, 2021
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About anarkali suit

Address:Surat, Gujarat
Website:Vastra Queen.com

I bought anarkali suit of rs 1650 from vastra Queen.there was defect, I returned and bear the courier charges of rs 220.i continuosly called and asked for my product. After 15 days they confirmed that they got my product.now again, they are not responding to my calls or msgs.this is really frustrating.my money is with them and they don't reply. Such a cheap site.never buy anything from Vastra Queen.very bad experience....
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Website:Vastraqueen

I have ordered a shirt frm this site bt even after a lot of efforts they didn't deliver the item nor they refunded me the money... They also donot respond to my calls... I Jst want my refund... I have all the chats nd email regarding my order......
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G
Godwill Null
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Product not received

Website:vastraqueen.com

I am providing whatsapp chat with date and time .

[29/04, 19:46] +[protected]: Hello *Ishaan sha*,
Thank you for placing your order on *Vastraqueen*.

Below is your *Order Information* :
Order Id: *144947*
Amount : *299.00*
Payment method: *razorpay*

Thanks
[29/04, 19:46] +[protected]: Thank You So Much for *Shopping* 🛍️.
We are *Dispatching*...
+3 photos
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Address:2011 Ashirwad Textile Market Saroli, Puna-Saroli road. Country: India State/Region: Gujarat City: Surat
Website:www.vastraqueen.com

I had bought a dress from https://www.vastraqueen.com/. I didn't like the product so I planned to returned it. The customer care informed me to send it to the an address. I initiated the return via DTDC courier. The return was delivered successfully but, the customer care is denying it. The dress costs around INR 2000/-. After multiple calls, the customer care is now not answering my calls....
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Miss Bharti
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Fraud and non-refund of amount

Address:Vastraqueen, 2011 Ashirwad Textile Market, Saroli, Puna-Saroli Road, Surat - 395010, Gujarat
Website:vastraqueen.com

I ordered a Gray Color Sequins Work Party Wear Designer Saree from the official website of Vastraqueen worth Rs. 1299, for Rs. 1099 (discount of Rs. 200 on prepaid order) on March 6, 2021. (screenshot of mail attached). The product order ID is 134877.
I got the delivery on March 11, 2021 (screenshot of mail attached), but the received product (photo attached) was not same as the product shown on the website. I tried calling on the...
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