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Vedantu Complaints & Reviews

I had joined NEET 2021 Crash Course PCB in February 21st Batch and received the scheduled classes which commences from February 22nd till May 8th 2021 and classes were taken up by the enrolled course till March 8th 2021. In this duration I had faced an issue wherein the master teacher of the session had mentioned to watch the replay of the previous session held wherein it was my first day in the batch.

After that there were...
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We had taken a coding course in feb, daughter did not like it so we went ahead for cancellation. i had dropped a text to vighnesh, the student account manager. since then he stopped responding. i have been calling 4 5 times daily. everyone just says that I will get a callback and team is working on the same. i got a call from a lady named nagalaskhmi. she tried all possible ways to confuse me, later when I told her that I have proof, she stopped picking up my calls and responding too. everyday I call them but have got no resolution on mail or call. the child had just attended one lecture. not only the quality of education is third class but also the service. i am attaching few screenshots which show the unresponsive behavior of vedantu employees
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    Hi my daughter bought the pro plus subscription of vedantu of jee she received a call from a manager and he misguided her she said to wait for 20 days as I was out of station and was not able to contact them but the counsellor made her pay saying that within 2 days new batch will start and all that she has to pay
    She paid without my knowledge and studied for around 15 days she was not sure that If she would science she is preparing for upsc recently we asked vedantu to refund the amount after cutting the charges they charge but they are like that can't be refunded so we rather asked to convert it into class 7 it's been 3 days and no response has been given everytime they say in the morning will do in the evening . 18k is no small amount we want the money refunded after the charger being deducted.
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      I have raised complaint with Vedantu in February since my Daughter failed in 9th Standard due to poor feedbacks and Coaching from Vedantu.

      As committed to me, i have requested refund and i was committed in writting from Vedantu on giving regular feedback. I had raised complaint in April again for non receipt of Feedback and as committed they were not suppose to Change SAM which wihtin a period of one Month we received email on change of SAM.

      I have escalated to their Manager Ms. Sandhya PV, Yathis and Bikrant Pandey but none of this people are providing their contact number or responding to emails.

      I have requested for Refund of 10th standard subscription and they have cheated even after providing everything in black and white.

      Now their team is forecefully trying to close ticket and showing their unprofessional approach.

      I seek my refund of 22000 towards 10th Subscription.
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        A company like Vedantu is not committed to their terms as they booked the slot but not provided services.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Dear Pulkit Jain,

          Good morning,

          1. Last week your customer care team told Price for vedantu pro plus -95, 000/ Rs.

          2. When I asked for discount than told go for VSAt test than scholarship amount will be reduced from 95, 000 - VSAT%.

          3. After getting scholarship the amount is 95, 000 -40% = 57, 000 Approx.

          4. But very unfortunate he is asking mire than 57, 000 Rs.

          Dear All please help on the same.

          I hope positive response from you to enroll by today.

          Thanks & Regards,
          Dhirendra
          [protected]
          May 4, 2021
          Complaint marked as Resolved 
          Dear Pulkit Jain, Good morning, 1. Last week your customer care team told Price for vedantu pro plus -95, 000/ Rs. 2. When I asked for discount than told go for VSAt test than scholarship amount will be reduced from 95, 000 - VSAT%. 3. After getting scholarship the amount is 95, 000 -40% = 57, 000 Approx. 4. But very unfortunate he is asking mire than 57, 000 Rs. Dear All please help on the same. I hope positive response from you to enroll by today. Thanks & Regards, Dhirendra 9990447067
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            I left the company because of TL, he will pressurized to get closer with the given scrab leads, informed to higher management but no action so I left.

            The company have not given complete fnf amount, laptop and internet allowance.
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              I have paid for all India test series on 16th of Feb 2021. but even after two days and also after called to customer care, no test have been provided in my login.
              they are just asking we are uploading just wait...
              I want to refund my fee I don't want to take test series of this type of worst vedantu organisation.
              thanks
              Ranjiv Goyal
              [protected]
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                I am Man Prakash Rai resident of Vill Chhapari Post Sikhari Dist Ghazipur Uttar Pradesh. Presently I am staying at Kota in Rajsthan. My ward Mr Suvigya Prakash Rai is studying in class 8 from CBSE board. Today I have subscribed Vedantu Pro Course for Grade 8 online and paid an amount of Rs 1000 (transction details enclosed for your ref) The above amount has been debited from my account but I didn't received any acknowledgement from Vedantu. Hence you are requested to take a necessary action at your end pl
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                  My daughter joined vedantu online class. When joined I asked my daughter knows english and tamil only, they said, all teachers will explain in English only don't know. So I have paid the 1st Term money Rs.5000. After started the online class from the 1st class to till last class period of one month time for 1st Term. All teachers explained mostly in hindi. We have raised complaint in vedantu customer care and thru chat box also directly informed to teachers during the class. But no one consider about that, they explained mostly in hindi only. So student, If you don't know hindi. Don't join the vendantu online class.
                  Oct 17, 2020
                  Updated by kathiresan1977
                  My daughter joined vedantu online class. When joined I asked my daughter knows english and tamil only, they said, all teachers will explain in English only don't worry. So I have paid the 1st Term money Rs.5000. After started the online class from the 1st class to till last class period of one month time for 1st Term. All teachers explained mostly in hindi. We have raised complaint in vedantu customer care and thru chat box also directly informed to teachers during the class. But no one consider about that, they explained mostly in hindi only. So student, If you don't know hindi. Don't join the vendantu online class.
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