Western Railways Complaints & Reviews

Malwa express what the ### if you can't handle railway the way it's supposed to be then just privatize it like air india you people have no responsibility to people's time and hard earned money spent on travel they should get their money's worth to hell with you all you're services are even worse than you're Pakistani neighbours....

The atvm machine is unable to read my smart card which has a balance of around rs.500/- (Wr 9008815). When i complained about this to the concerned station officials at malad west railway station, they couldn't help me saying that the machine shows some fault in the card. Please guide me to get a new smart card and retrieve my old balance amount. My email address:- [protected]@gmail.com...

sir, my pran no. is[protected]. i am station master in western railway Ahmedabad division. sir due to my transfer i am not getting any information about my pran transaction. so i want to get changed my address and mobile no. MY NEW ADDRESS IS :- QTR. NO. 160/G NEW RAILWAY COLONY, NEAR LAXMIPURA PHATAK, MINI AMBIKA NAGAR, PALANPUR DIST. BANASKANTHA, GUJARAT. 385001 MY MOBILE NO. IS [protected], MY MAIL ID IS [protected]@gmail.com...

The following are my details of DOJ.
Name Hardik Vora
coach :S11 seat : 64
PNR [protected]
date of Journey[protected]
from chorwad Road to Borivali
Train: VRL BCT pass express
TC name Mr Agarwal name of accomplice Mr Tanvir
train No:59460.
Incident: Chorwad road dosent furnish list of seats that have got confirmed from waiting, so I boarded the general bogie as per railway staffs...

DEAR SIR,
I request the western railways to kindly increase the speed of INDORE-JAMMU TAWI- INDORE (12919/12920) MALWA EXPRESS because this train is always running late from both the sides i.e. UP& DOWN. Sir this train is a superfast train and it is only a single train western INDORE to northern JAMMU TAWI but it is always running late as compared to other superfast trains like swaraj express, sarvodaya express,...

HI
I am afrequent traveller from mumbai to surat/vadodara and ahmedabad. I always purchase ticket well in advance to avoid discomfort.

But nowadays it has become common tendency of public of purchasing waiting list ticket and travelling in reserved coaches and causing problems for other passenger

what kind of action are railway authority taking to stop this.

this is a common practice...

28th December 2011


Subject :Delay in pension of Deceased Railway employee Shambhunath Kurmi.

Dear Sirs,

This is to bring to your notice about the above mentioned issue.I am Rajkumar S Kurmi son of late Shambhunath Kurmi who was a railway employee and deceased on 07/10/2008 wants to bring this to your notice.My mother is entitled to get his pension since his death.All the paper work and...

I had a first class reservation from borivali to dahanu road in vapi passenger on 5 th Nov. 2011. i had a confirm reservation but no seat was alloted to us. the same was with other passengers who were travelling with us.when we boarded the train ,we found that train was totally crowded and there was no seats Even neither Tc nor attandent was available to allot us our reserved seats. We travel standing up to Dahanu road inspite of reservation.br...

To,
The CPRO
Western Railways
Mumbai

Sub - Foot over bridge required at Amboli Level Crossing on Western Suburban line

Dear Sir,

This is to bring to your notice that a foot over bridge is required at the Amboli Level Crossing on the Western Suburban line between the Andheri and Jogeshwari Railway stations. The reason being on both the eastern as well as the western sides of...

Hello,

Wanted to highlight on the below issue

I am normally very much irritated by the passengers travelling without ticket late night(from 10:00pm upto last train) in First class and there is no one to fine them up.

If there is some provision for this one, Railways can dam make more profits.but there is on no one to check out during this time.

Kindly ensure that there is some tc...

ABDUL MAJEED H.U.MOTIWALA
1, KAPUR MANSION, 10 MORIALND ROAD,
AGRIPADA (W), MUMBAI 400 011.
CELL: [protected]

13TH May, 2011

To,
The Superintendent,
Western Railways,
Mumbai Central,
Mumbai 400 008.

Dear Sir,

Sub: Complaint against Attendant and...

Dear Mr General Manager,

It is painful to observe that overhead fans are not functioning in the new trains introduced in the last two years in many of the compartments. Kindly, looking into summer fast approaching, arrange to repair the overhead fans and ensure air circulation to overcome the heat aggravated by the usual crowd.

KANDIVALI STATION:

I WOULD PLEA FOR PROVISION OF TURBO FANS IN THE...

This complaint is regarding E-ticket booking :
I had booked E-ticket for travelling to mumbai from jamnagar & the details are as follows :
train num : 19018, Train name : Sau Janta Exp, PNR :[protected] Date of journey : 27/03/11

As i had booked E-ticket I need 1 Photo Id Proof : I was having original I-card & railway pass issued by central railways & copy of driving license,

TTE...

Myself Ralph D'Souza aged 70 years. I face lot of problems while travelling from Vasai to Mumbai in the HANDICAPPED compartment. We, HANDICAPPED PEOPLE, cannot enter or alight safety, as so many normal general public also board the said compartment. The Vasai station master showed helplessness, when I contacted him.
My Tel. No. is 0250 [protected].

REQUEST YOU TO PLEASE POST TCs in the Handicapped compartments...

Dear Sir / Madam

Time Table of Mumbai Local Train

Virar Fast Train Left From Churchgate on 6.22 pm Reached At dadar on 6.39 pm & from Dadar it is take 25 Min

to reached at andheri b'coz of borivali train from dadar. which run very empty & left before this train & virar train reach

10min late at andheri. From Andheri to Borivali same thing happen it is take 25min...

The Commercial Superintendent,
Western Railways,
Churchgate,
Mumbai
12th Nov. 2008
Dear Sir,
Re- Startling incident on UP Rajdhani Express dated 10th instant- COMPLAINT
Around 4.00 p.m. the undersigned and the co-passengers noticed that four families of 12 passengers (plus children) were in the train coach no B-4 and had only 2 RAC.
We told them that in...

It has been enforced by the WR that sky walk users using the railway facility to come from Bandra(East) to Bandra(West) is required to have platform ticket. The logic is appreciated as railway deserves to get compensated for using their facility. However, as one lands from Bandra (E) side for going to Bandre(W), there is no coupon validating machine available at the landing of the sky walk and the commuter is required to walk back to the...

On[protected], at Maninagar Rly. station, I was charged with a fine of Rs. 285/- for merely not signing my Monthly Season Ticket(MST). The amount of fine is equal to that taken from ticketless travellers whereas I had made the payment but merely not signed my MST. My photograph was also stuck all right on my ID card with the Rly. authority stamp across it. Is not signing the MST equal to a crime of ticketless travel? Please do the needful....

date 25/12/2006 ko bandra se aane wali 2903 golden temple mail me D1 coach absent tha .mere pas D1 coach ka E ticket tha but muje koi coach nhi mila .TTE ne mera ticket ko wrong bataya bola ki is Train me koi D1 coach nhi aata hai. mene DRM kota ,sub manager jabalpur ko with ticket letter ke sath complaint ki but aaj tak koi action nhi .kota me sikayat pustika me bhi sikayat likhi lakin koi action nahi....