YouTele Complaints & Reviews

I'm a very old customer of youtele. after inquiring many a times from their customer care, i renewed my account by online payment mode.
I was told by their customer care that i will be allowed to choose wifi router from different make that they provide and also they told me that the router will be installed straight away after i make the payment.
They encourage me to go for online renewal as there is extra discount given...

Hi,

I applied for a internet connection from YouTele (Ahmedabad) for a Rs. 1450 skim. Then I had changed my address and notified the company about that, they told me that they have connectivity in this area. But after 1.5 month the company person told me that they don't have proper network connectivity in our area. Now its 4+ months gone but they are not giving me my money back. I called them number of times but no process....

To,

The Director Consumer Forum,

Sub: Deposit Money not received even after 3 months of connection surrender, Relationship No: 411422


I was using Internet Connection provided by 'YOU Telecom India Pvt Ltd' (http://www.youtele.com/)....

iam using youtele broadband connection from past 8 months. From starting on words iam facing lot of problems with the connection. Repeatedly coming error is cable unplugged(error 678). Every time i need to call, that also i need to pay the money for customer care service (no toll free number).last month i lost connection allmost 20 days, but they are charging for me without connection also.I never seened this type of service in my life. Atleast...

I am using Youtele services in Navi Mumbai area. They don't allow to use SMTP server of my office and they provide there own smtp (smtp.youtele.com) which is always unstable. It takes at least 40 - 45 minutes to get mails out of my outbox.

I have companiled so many tile on the youtele call center and after 2 months (2nd Jan 2009) I wrote a mail to premal.[protected]@youtelecom.com, ganesh.[protected]@youtelecom.com, both are nodal...

I am going thru a nightmare exp. with YouTele BroadBand connection in Pune.
- Delay in intial promised start with no proper followup
- Bad Field/Install service
- Very long (upto 3 days) and regular service balck-outs
- only 10% of promised bandwith(200 kbps on a conn. of 2 mbps)
- bad cust svc (just annoying sugary words, no real action, refusal to transferring to a supervisor)
- ongoing harassmnt...