Zookr.in Complaints & Reviews

Dear consumer services,
Recently on oct 23, 2018 7:17:58 pm i have ordered a smartwatch worth of rs.1999 on www.zookr.in.i have received the product on oct 27, 2018 5:45 pm. The problem regarding the product is not described as it is posted on their site. The product is not the same one which i have received so i have made a complaint to their customer services but they are saying that they issued the right product but it is not the...

I ordered a product vopar kw77 with 50mp camera... But surprise to see there is no comapny name written on product box. Just today i received the product but its a wrong product and also quality is very poor.. Its not even gettng charged with given charget on box.

It doesnt have camera as well nor product bill or manual in the box.

I called several times on customer care no. But its usless everytime its keep...

I have paid Rs 29999 /- on 25th October 2018 for purchase of one plus 6 on line. Since then I've not heard about despatch of the mobile phone even after my repeated request. I am still in doubtful.My order id is 6XQMEWH3MEP1. Please verify at your end. And send it it immediately and inform me the despatch date immediately. Please register this complaint.
With regards
Krishnegowda Hassan
Mobile no. [protected]...

I have ordered Smart watch and received a different basic watch with damaged battery(Battery totally bulged).

I have tried to call the customer care support many times and no one answers the call. This is a Total FRAUD. Please help me in getting a Total refund for my order.

Order No.:[protected]d56e-4797-8ea7-b7aa67f251e0
Order Placed: Oct 13, 2018 9:00:49 PM.

I have contacted the support...

Zookr sales defective fake watch and they don’t deliver the mentioned product. They do cheating with customer. I ordered smart watch while they delivered another defective cheap product which doesn’t have any of the mentioned functions. On raising a complain on email they didn't reply. They do cheating and still our indian government authrities are not taking any action. Now when i search for zookr review i came to know that they sale...

Dear sir
Myself from bharat kaneria dhoraji gujarat, on oct 10, 2018 3:48:01 pm ordered vapor kw77 smart watch with 5mp camera but wrong product delivered on 14.10.18 at 12hrs.
There is wrong product which has been delieverd.
My order your order id was: ca4d9228-ef9b-4a1f-ab86-38e932c1e511
Item: 1no. Qtty: vapor kw77 smart watch with camera (Round dial)
The same time i was complain on zookr.in
Item...

My name is dheeraj badhwar, i ordered zossil rodeo watch at site zookr.in on 17/10/2018. I received watch on 19/10/2018 when i opened parcel on the box of watch is totally different from watch which i ordered. It has totally different feature of watch which i saw on site. No company name written on this watch as this is fake desi watch. I also uploading pictures of watch which they shown on site and which i received. After that i tried the...

Zookr shows on site mii 3 band. But deliver local brand watch. On site reviews was also fraud. I tried write reviews on thier site they just don't allow that. And make fake publicity of product. They are just cheaters. Liers. Fraud site. Complaint line number is always buzy. No reply to help emailid. They are just fooling people and doing online fraud. Ban them. Please ban...

I purchased a smart watch from zookr, but when i received the watch it was totally different then the one i ordered. I tried to contact by writing an e-mail to the support team and they responded only after pursuing multiple times. Today i received an e-mail as below:
Dear customer,

We do not have a policy of allowing refunds or exchange in such cases. We have delivered the product as was shown on website. Hence your...

I have ordered the mii 3 band from the zookr but i got to knw that they are sellinv a duplicate product. Now i want to cancel my order but there is no option in the site and i mailed them they are not cancelling it. I have attaches the screenshot for the order details. Zookr is a fraud company. There tollfree number is also fraud, they never recieve the call. Not responding to the messages....

Worst app that i have ever seen in my life... I am contacting them for around 2 weeks... I received wrong model mobile.. Actually i ordered nokia 5310 expres music mobile but i have received nokia 5300 worst model... I am sending many mails... Yet there is no reply from this # website... We will go legally on this website

My mail i'd is [protected]@gmail.com...

This is from zookr.in
We have succesfully received your order at Zookr. Dispatch details will be shared with you shortly.
Your order id is: 7a880be6-f690-40d2-9990-5fc09c3aaa42
Name Quantity Discount Price
Vapor KW77 Smart Watch with Camera (Round Dial) 1 0.0 1999.0

what they gave me was a ### watch good for nothing; a totally different watch from what i viewed i have the link address too, i have mails...

Order No.: 6febeefc-fa05-4c74-8c30-d2a6289ea2d5
Order Placed: Sep 18, 2018 9:40:23 AM

I ordered a smart watch Vapor KW77 which is having feature of GPS track, water proof and synchro with smartphone. But actual i got delivery of a smart watch which is a very different and cheap model. they are not refunding nor replace the product...

I orderd earpods worth ₹499 from zookr.in
They sent me the wrong product same side of earpods that is of no use for me
I sent them atleast 5-6 mails but they are not at all replying

And as per their return policy i did the same they asked for but they are not taking any actions for my mails
Help me please
They are not even picking up the call on there customer care number
I. E - [protected]...

Dear team,

kindly find attached images.

Registered mobile number - +91-[protected] (please call me)
order number - 535bf653-3e0f-4f36-9ce9-f6a4afa39f65
order placed: sep 26, 2018 6:00:10 pm

i would like to inform you that i ordered "vapor kw77 smart watch with camera (round dial)" dated 26/09/2018 (as per image no. 1) and received another smart watch "y1s" (as per image no. 2) dated...

I ordered smart watch on zookr.in. Zossil rodeo smart watch on 8 oct-2018

The product value us 1699

Actually i got some smart watch video with link in facebook account i bought on zookr.in. I received the the product after 5 days. But product totally different. And wrong product in defective still the watch will not working. The product deliverd very cheap quality and did not look like what was shown on website....

I had ordered smart watch from zookr.in website on 07th oct 2018 and i received smart watch on 12th oct 2018.

The product value is rs. 1699/-

Actually, i had got some smart watch video with link on my fb account and had clicked same and bought from zookr.in. But when i had received the product, the product is totally different. Not a single similar thing with ordered smart watch. The received product is very...

I ordered kw8x smart watch, and it was delivered on 12/10/2018 but when i unboxed it, it was not the watch i ordered.
Please fix this problem because there are no hopes from the zookr customer care service and even after sending them the email there are no replies. And after having a look at the customer reviews and ratings i don't want zookr to replace my order but to refund my money....

Sir
Iam vilas vadavale
Maine zookr se moto x mobile order kiya that but dusara mobile ata hai our charger bhi other brand ka hai mobile quality c grade my order track no[protected]
Mujhe ye mobile return karna hai
Our mobile order karte time mobile specification moto x force ka diya hai
Fraud information de ke mobile dusarikade hi bhej rage hai...

I purchased smart watch i received an wrong product i try to e mail them they are not responding my mails i wrote on facebook they block me on facebook i try to call them on help line number they are not receivng my call all the time they are buzy i want my money back this is my tracking id[protected]
My name irfan
I have upload the pic of watch i have purchased and they send me a china watch...

I ordered a zossil rodeo smart watch through zookr.in. I received a wrong and defective product. The product is not the one i ordered and it is a defective one. It is not even turning on. Please help me return the item asap and process my refund. Order id is: 121c9378-1b53-4a18-a7b1-5cbdd2f06a01. Tracking number is [protected].
Already sent email to customer care, no response so far. I has been 2 days. Cannot connect to their customer...

Registered contact number : [protected]
Tracking id :[protected]
Order id : jpj1jpqtkwoj
Email id :johnson. [protected]@gmail.com

I purchased a zossil rodeo smart watch rs.1699 from zookr. But delivey got a wrong product from zookr. I called customer care lots of time and
Send lots of email to
Customer care, but i didnt get any help from their side. Also i seen lots of similar complaints in...

I buy the smart watch it's not working please replace the watch or refund my money. Put the charging but smart watch not on so please replace the smart watch or refund my money on my bank account.
This is smart watch product detlesh
Order no.: de442052-9d95-4c0c-8be8-a3c3a2d35e95
Order placed: oct 7, 2018 7:30:43 pm and my order rech on 12/10/18...

I was looking for m i fit bit health band in the net. Other sites showed the prize as 2000 rs. But in zookr.in i found the price 1299/ which was cheaper and ordered one on 4/10/2018. But i later realised i was fooled to purchase the m2 band mistaking it for m i fit band as the advt was mimicking the original one. I received it on 10/10/18, only then i realized the mistake, that i purchased a duplicate one.. I tried to contact them in the...

Hi team,

I have ordered vapor kx88 smart watch with the camera from you, but you have delivered something else. Please refer to the image for more information. I have ordered this product mainly because of the heart rate sensor, but the product i have received does not have that.

My order id is 149b7311-97e9-4bee-a2b9-828fad21a8a0...

I ordered a kw8x smart watch with camera + earpod twins (Dual - left + right) compatible with both android & ios + free smart charging box.
I got a cheap chinese product which i guess is not even worth 500rs. I paid 2000rs. They do this to all their customers. Freaking cheaters. I called the customer service they didn't pick up. I emailed them but no reply. How can i get a refund?...

I ordered a smart watch (Vapor kw77) from your site first time and in very first time i am feeling cheated as i received a wrong product which is really unfair. I was very excited about the new watch as it was needed to me but this case ruin my mood. Fraud website. My money get blocked.

In the last i found it is not happening to me only but with many others. So there shuld be some step against them....

Do not get fooled by the claims by this website, if you purchase anything from this website…. You will definitely regret…!!! They sell cheap defective chinese products & don’t provide any refund or exchange.

I had purchased a smart watch – (Vapor kw98 smart watch) from this website, lured by the magnificent claims they made about the product features. Despite this being a relatively new e-commerce player in the market...

I ordered a smartwatch from zookr.in of vapor kw77 which i had already received 4-5 days late.
I saw it and observed that totally a different product was been sent to me. It was not as per the product shown on their site and google advertisements. Not even a features like gps, 4g support, browser, multiple dial selections (Only 3) were there.
I tried to contact their service person through phone calls but no response from them...

I had ordered a smart watch on zookr: vapor kw77 smart watch with camera round dial. The product does not work. Secondly the product is damaged.

The dial does not rotate as shown in the video. Totally fake looking product.

Please help. This is my first purchase in zookr and i'm disappointed in this useless thing.

Daya shanker sharma

Email:

[protected]@gmail.combr...