Byju's — after final settlement payment done not updated from byju's

gr.ramesh

Address:

Chennai, Tamil Nadu

I have subscribed byju's learning product for my son and i have chosen emi payment. My son thinking it is not useful for his current study after entering grade-12 and he is stopped using the product class room. We contacted byju’s training center as well as cancellation team for cancel my emi plan and they come up with final settlement. I already paid through banking and got payment successful and got reference number. This is happened last month 18th august 2019. After my payment done, i am receiving almost every day i am receiving sms plus call.in stead o[censored]pdating from them, again and again they are asking why you are not paid your emi and they are trying to from my bank accounts and i got notification from my bank.
Please help me to resolve this issue.

Was this information helpful?

No (0)

Yes (0)

BYJU's customer support has been notified about the posted complaint.

Oct 12, 2019

Updated by gr.ramesh They're not updated from their side and they are not interested. There aims is only money. When they called every time I explained patiently even they don't bother to update their system (they are telling systems not updated for money i already settled). Is there is any way to approach them. I am currently out of country.

Today and Last few days they're are disconnecting their calls within 2 to 5 seconds after this incidents i am decided to not responding their further any calls I think the Byju's educational institutions behavior is very worst and they trained their staffs well in the manner of pulling money instead of behavior respect. my big questions is how the students will grow from Byju's if they are not changing their attitudes.

Dec 26, 2019

Updated by gr.ramesh Nothing is updated from Byju's finance and still there nuisance calls continuing. Till now they are blaming their system is not updated and I don't know when there system will update.

Feb 06, 2020

Updated by gr.ramesh Still not resolved and i am receiving number of calls now a days. they don't t care about our country law. how they supposed to call once final settlement done. every time same issue they are telling there system not updated my payment. if their system accept my payment and if it not updated that is their fault why i should care.

please some one suggest me to next approach