Byju's — Byjus cancellation

I was purchased the product 3 months back, I paid 5000 rupees Initially after every month they said monthly EMI 2002 rupees am paying right now month of July 20th 2021 i emailed the customer care please discontinue this course due to my financial situations also my child not able to understand this English, also till date mentor or sales person will not contact for us there is no guidance to my child. I send the mail for byjus support team for cancellation the course, but they said not possible to discontinue this course, when we have demo class my Mentor Vidhya/Anish they confirmed, you can discontinue this course in between also, that’s why I have chosen this course, I emailed July 20th am not get any reply form byju’s customer care, I have emailed gentle reminder also, I get call from IIFL finance Team only to make the payment, MY EMI not active am paying manually only, this month they are pulling to me pay 2002 rupees due to financial situation am not pay, I don’t want to my refund, but please discontue the course hereafter am not pay the EMI. Now i don't want above product because no body will responding. IIFL team one day they are calling minimum 10 times to pay the EMI even you attend the call also every 30minutes they calling
Please to help me and cancel this course.
Was this information helpful?
No (0)
Yes (5)
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4151
    Pending
    0
    Resolved
    1425
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information