Byju's — byju's complaint

Address:

Lucknow, Uttar Pradesh, 201301

Complete fraud business and suggest other parents to stop it. The policy of the company is so bad.

Initially they said that they will assign a mentor, but the mentor never calls up and discusses on the topics and also no proper guidelines. Even no one is paying attention on it.

Within 1st 15 days nobody will call you. After that when they call they say they can't refund the amount because 15 days is over. Its not worthy for us.

I am not interested in the course because i don't see the approach and concepts are correct and beneficial to me. Within first 15 days we cannot go over each topic to judge on how the teaching is. If anyone wants to drop the course in between they do not allow for cancellation and auto debit the amount. Its the way to making customers fool.

This is not the way a institute must be. I want to fight for my money when i am not utilizing the learning app.

I am definitely recommending my school authorities and all possible relatives and social media to not opt for byju's learning course.