Byju's — byju's - ias course cancellation and amount refund.

I had registered ias course with byju's in june 2020.

Last one month i had raised request for ias course cancellation and loan emi process cancel as i am not able to understand the course and would like to discontinue. I had been explained several times about my problem to cancellation team (Ankita kumari) to cancel the course, but byju's team is not much serious about students problems. They are very much irresponsible to responding mails and even for call request.

Since 2 days i. E 07-aug-2020, i keep getting calls from finance team asking to pay the due of first emi which i was already requested to cancel loan emi to cancellation team.

I requesting the person who can look into this and help me in resolving the issue.