My payment transaction to Byjus -
BRZR[protected] Amount INR 88, 000/-
Byjus cheated in following ways -
1) My Daughter PARNAVI's 5th std. result is already out - Byjus still taken fees of INR 14, 000/ - for 5th std. (During orientation attended at Naupada, Thane they clarified next month onwards they will start teaching for 6th std.) - I requested Byjus to compensate same amount to my daughter for 8th std but they refused - Byjus cheated here!
2) Byjus told my kid will get 5 days online class ( Mon/Tuesday 4 pm to 6 pm & Wed / Thursday / Friday 7 pm to 9pm and Saturday will be offline class at Naupada-Thane between 7 to 9 pm - But Byjus Naupada thane clarified that we have been mis feed with the information and online classes will be only for two days only and that too only for Science & Math's, English Grammar or Social Science subject they don't have any teacher who can clarify my Daughters doubt which was promised by Byjus representative during sales speech...Byjus cheated us
3) I gave one more admission to Byjus ( Soham Bhaumik ), that student is our Neighbour who has received learn station at his house address two days ago but our;s still not received...Byjus Naupada Thane told us that they don't have any information / clue about our learning station...Byjus cheated us everywhere.
Still I believe in Byjus so I am escalating this as complaint for the resolution to honor promises you do to student through your representatives.
I am expecting your positive replies from Byjus considering you being committed towards students' education!
You can check your recorded videos during counselling
Regards
Sandeep Sawant
+[protected]
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