Byjus counsellor mr.Pranjal DHOKRAT (Byju’s employee had come to my home to convince us about the byju’s app learning program. I was not convinced. Then he told me that i can cancel the program at any point if it is not good for the study of my children. Then, i thought me see. So, i registered with byju’s for my son. Total amount of this package was rs/- 80000/. Then, i made a down payment of rs - 8000 . Remaining amount rs-72000/- is to be paid by emi through my account only! Here also he misled me! I never knew one so called agency also involved in that!!! I am small businessman So your employee cheated me while hiding so many facts.
He did not tell us that the cancellation period is of 15 days after receiving the product. So those 15 days went like that but when i noticed that my son is continuesly using this tab in fact he dont eat food he is totally affected and addicted so we dont like it and said plz cancle the program and refund full amount but byjus mentor said that if you cancle the program then you pay interest amount but we are not used a money aur byjus product then why we paid a interest amount and yes the counceller also said that if you not like the program our person come to your home for collecting the tab but today byjus mentor said no you courier the tab we are not collecting plz take the strickt action against byjus they cheated a many more person like us Was this information helpful? |
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