Byjus — cancellation of the product

I am not satisfied with the product the councellor did not tell us about the terms and conditions of the product and he was so much in telling about himself i had such a bad experience with byjus i dont want to pay them anymore but they are forcing us every person has right to information but they dont follow that. Every customer have that right but they dont tell us during visit and after that when customer ask them for cancellation they always backout they are forcing us for emi even after knowing that we are unable to