[Resolved]  Byju's — Cancellation of the product

Address:Bangaluru

I have purchased a byjus ias course. It is not worth not usefull and not working. I have purchased the course 1/111/2021 an shot the items delivered on 11/11/2021. Within ten days itself i have registered complaint about the needs and that course is not going well. Then they executive convinced me by saying all your problems will be solved and you will get a call. No response came after which i took initiative to call them and they put liam exercises and somehow convinced me.
The most worst part of the course is byjus which was thought to be a reputed company is fraud, misleading and unlawful. The cheat their customers. I was totally unaware of the refund and return policy which i got to know now only. Even though the complaint was registered within the period neither the executiveinformed me about this.
The information given by the executor about the course and payment is untruthful (With evidence).
Byjus is a scam and they have a cancellation policy that is told to be active for 24 hours only and refund and return for 15 days which i was totally unaware (Swear).
Byjus and the executive are really a trap that once purchased they go on with the 15 days period without informing by saying all the policies will be mailed which by most times gets unchecked (As of me).
I am a victim of byjus course intolerance.
Till now i have made a downplaymnet of rs5000 and 3 emi of rs4500 each. Due to certain personal issues i was not able to view the classes for more than a month. I have mailed them from jan 24th of which they replied back after continuous mails after the deduction of 3rd emi on 7th frb.
Bujus thought to be a reputed educational institute is a fraud and i trust full and unlawyal. I cannot go with the subscription and needs cancellation.
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Feb 12, 2022
Complaint marked as Resolved 
MY CONPLAINT IS NOT RESOLVED AND WHAT IS MARKED IS FALSE AND UNTRUTHFUL.DONOT BELEIVE THEM.The complaint is not resolved. I haven’t told that it is resolved .Who the company is to mark everything false. They akshaya lie and this is what happened here . I have received a mail that your problem will be resolved and the complaint is transferred to Think and Learn Pvt Lmt and they will receive a reply from company reperesentatives within a several days . This is what I have received and no further updates. The mail is also not specific and doesn’t mention anything relevant. The statement that you will receive a reply within several days proves their false and unlawful attitude towards the customers. They haven’t provided any time limtit or anything relevant.Byjus is a trap. As consumers be cautious. MY COMPLAINT IS NOT AT ALL RESOLEVED TILL NOW DATED ON 12/02/2022. THE ABOVE MENTIONED OS FALSE.
BYJU's customer support has been notified about the posted complaint.
Feb 12, 2022
Updated by Namrah Nowshad
This is what I received . MY COMPLAINT IS NOT RESOLEVED. THE PROVIDE FALSE INFORMATION THEY ARE UNTRUTHFUL AND UNLAWFULL TO THEIR CONSUMERS.DONOT BELEIVE THEM.

Complaint comments 

Comments

NOT RESOLVED My complaint is not still resolved then how could they provide this false information
21MBAB03 AISWARYA S's reply, Feb 18, 2022
Even I'm facing the same issues such an unethical company.Money diggers i applied and trying for cancellation for last 2 months.They hold with stupid policies while they try to trap us they will not spoke about their stupid policies but when we want to leave the course they will spoke about their stupid policy.Worst ever corporate mind

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