Byju's — cancellation refund and poor response from byju's

G.SUNDAR

from Ernakulam, Kerala

Address:

Chennai, Tamil Nadu, 600040

Based on TV and Paper Ads, I have put my daughter in Byju's for PCMB-2 course during her 12th std. However due to school schedule such as special classes and revision tests, she was not able to continue with Byju's. She went for 3 months and later we went and explained our situation with Byju's at Anna Nagar, Chennai office and have been asked to send message to CANCELLATION DESK. i have sent more than 10 messages but no response and CAPITAL FLOAT (Finance) is debiting us every month.
THERE IS NO BASIC COURTESY TO RESPOND EMAIL. THEIR BASIC IDEA IS TO CHEAT STUDENTS THIS WAY AND GET MONEY TO RUN THEIR COMPANY/LIFE. THERE ARE MANY WAYS TO EARN BUT NOT WITH STUDENTS EDUCATION.

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BYJU's customer support has been notified about the posted complaint.