[Resolved] Byju's — Cancellation request not processed

[Resolved] Byju's — Cancellation request not processed

M Medistar Healthcare May 13, 2022 Jun 16, 2022 This thread was updated on Jun 16, 2022

I am trying to talk to costumer care of Byjus for cancellation but after picking up the call when the hear about cancellation they put call on hold but afterwards nobody responds this is happening to me every time for 10-12 times now should I do my work or keep on phone all the day for their response even for my own hard earned money also I sent two mails to them but nobody bothered to respond the mail or show any curtesy to reply even I kept in cc Mr.Byju himself but very sorry to see such kind of shameful behaviour of a so called big company, now if I don’t get any positive response from Byjus within 1-2 days regarding my cancellation and refund I will be left with no option but legal action only. Was this information helpful? No (1) Yes (16)
May 14, 2022 Complaint marked as Resolved They have falsely marked it as resolved but the complaint is still pending at their end BYJU's customer support has been notified about the posted complaint. Jun 05, 2022 Updated by Medistar Healthcare The matter has been sorted out now thanks for the consumer support for their kind act and attention I have received my full refund back and also posted complaint against Rohan Bajaj the bluff player who enrolled me in the false EMIs. Thanks for BYJU’s team also
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Comments

Nithilaksh

from Sivakasi, Tamil Nadu

Jun 6, 2022

I am trying to talk to costumer care of Byjus for cancellation but after picking up the call when the hear about cancellation, they said will call but afterwards nobody responds this is happening to me. So many times I informed and still not attend any classes. Already I said I'm jobless so I can't pay. now should I do my work or keep on phone all the day for their response even for my own hard earned money also I sent many mails to them but nobody bothered to respond the mail or show any curtesy to reply even I kept in cc Mr.Byju himself but very sorry to see such kind of shameful behaviour of a so called big company, now if I don’t get any positive response from Byjus within 1-2 days regarding my cancellation and refund and the loan I will be left with no option but legal action I will complain consumer or cyber department.

Radhika Rathor

Jun 7, 2022

Dear please share your email address. I need to speak to you. I am having same issue.

Soumya Francis

Jun 16, 2022

Sir,
I took a trial of Baiju's Premium Learning Companion class on April 1 st week . and I paid Rs.5000 as advance for booking . After 2 two classes we decided to cancel and inform the related person she said i have to pay Rs.5000 again for Tab, which i got from baijus. Now i paid first EMI Rs.6167 also. I am trying to talk to costumer care of Byjus for cancellation updates but they were not picking up my call.now please proceed my cancellation and refund my extra money Rs. 1167 asap.
Here I attach my payment receipts.
Profile details
Name :Saaho( kevin francis)
Mob number :[protected]
Mail id :[protected]@gmail.com

I request you to send me a letter of acknowledgment for the cancellation of my subscription. Now if I don’t get any positive response from Byjus within 1-2 days regarding my cancellation and refund and the loan I will be left with no option but legal action I will complain consumer court .