[Resolved] Byju's Classes — Students kit is not loading video | |
I have purchased for my daughter a students kit for 8th and 9th standard and they have delivered on 10/12/2015. EP/BP AC NO[protected] and E-Biller ID was 5783. since then it never worked. When I tried their consumer service they told with Sony Experia Z1 it wont work. Then I changed my handset to HTC 816. Then they told it wont work with it also. They suggested me to have a samsung tab and I have purchased Tab 4. Still video was not loading, I complained and they promised to fix it and registered a complaint ticket. Finally they sent an email saying that ticket is closed since complaint attended. Was this information helpful? | |
Aug 13, 2016 Complaint marked as Resolved Verified Support Jul 12, 2016 BYJU's Customer Care's response Hello Sir, I apologise for the inconvenience caused and request you to drop a mail regarding your issues to my email id ankita.[protected]@byjus.com Please mention your order id and the date of purchase. Regards, Ankita Priya Business Development Associate Byjus Classes | |
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2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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